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All Projects

The Justice Health & Forensic Mental Health Network’s Got Talent

The Justice Health & Forensic Mental Health Network’s Got Talent

The JH&FMHN is developing a talent management strategy to improve the access, allocation and appropriateness of learning opportunities for its staff.
Justice Health and Forensic Mental Health Network
Added: 10 February 2017|Last updated: 24 February 2017
Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Nyngan Health Service developed a falls workbook and DVD, which was used to educate aged care residents on falls and empower them to develop personalised strategies that would reduce their risk of falling.
Nyngan Residential Aged Care
Added: 10 February 2017|Last updated: 27 February 2017
Needle Syringe Program + Caring for the Community

Needle Syringe Program + Caring for the Community

This project will redesign the SLHD Needle Syringe Program in partnership with service users and staff, to expand access to primary healthcare services and offer psychosocial support for service users with complex needs.
Sydney Local Health District
Added: 15 December 2016|Last updated: 16 December 2016
Reducing the Need for Red Cell Transfusions

Reducing the Need for Red Cell Transfusions

This project implemented a guideline in the emergency department to help staff manage patients with chronic anaemia due to iron deficiency.
Nepean Hospital
Added: 13 December 2016|Last updated: 20 January 2017
Bowral and District Hospital Preadmission Clinic Redesign Project

Bowral and District Hospital Preadmission Clinic Redesign Project

This project reviewed the journey of adult elective surgery patients at BDH and developed a series of measures to streamline and improve the booking, pathology, clinical review, admission, surgery and post-operative processes.
Bowral and District Hospital
Added: 9 December 2016|Last updated: 16 December 2016
Sharing the Caring: General Practitioner Antenatal Share Care

Sharing the Caring: General Practitioner Antenatal Share Care

This project examined the causes of a substantial decline in general practitioner antenatal share care on the Central Coast over the last 15 years and implemented solutions to reinvigorate the model of care.
Central Coast Local Health District
Added: 9 December 2016|Last updated: 16 December 2016
Head Over Heels: Reducing Falls in the Delivery Suite

Head Over Heels: Reducing Falls in the Delivery Suite

This project delivered an education program for staff and implemented a new process of cleaning the ventilation vents in delivery suite bathrooms, to reduce the risk of falls.
Royal Hospital for Women
Added: 9 December 2016|Last updated: 22 December 2016
Improving Risk Assessment for Cognitive Impairment in Drug and Alcohol Clients

Improving Risk Assessment for Cognitive Impairment in Drug and Alcohol Clients

This project used the Montreal Cognitive Assessment (MoCA) screening tool, to assess cognition in 120 clients attending an outpatient opioid treatment program. The project also identified key risk factors (such as loss of consciousness) that were related to cognitive performance in this group.
South Eastern Sydney Local Health District
Added: 9 December 2016|Last updated: 22 December 2016
Providing Appropriate Care for Residents in Aged Care (PAC4RAC)

Providing Appropriate Care for Residents in Aged Care (PAC4RAC)

This project aims to reduce the number of unnecessary ambulance transfers of aged care residents, by developing a patient-centred care model. This model will determine the most appropriate care pathway, allow clinicians to deliver timely healthcare services and provide the patient with appropriate care in their home.
NSW AmbulanceNorthern Sydney Local Health DistrictTwilight Aged Care
Added: 7 December 2016|Last updated: 16 December 2016
Preop to Theatre: Ready and On Time

Preop to Theatre: Ready and On Time

This project redesigned the preoperative screening and triage process, as well as operating theatre and pre-admission clinic staff work schedules. Patient information brochures were revised and new systems introduced, including text message reminders, operating theatre forecast planning meetings and team communication huddles.
Shoalhaven Hospital
Added: 5 December 2016|Last updated: 16 December 2016
My Check-in For Surgery: Elective Surgery Pre-admission Project

My Check-in For Surgery: Elective Surgery Pre-admission Project

Canterbury Hospital implemented measures to improve patient and clinician satisfaction and hospital efficiency, by enhancing elective surgical pre-admission processes. These included a review of communication, screening and assessment tools, booking processes, roles and responsibilities, accountability and escalation processes.
Canterbury Hospital
Added: 2 December 2016|Last updated: 16 December 2016
Building Bridges and Pathways: Improving Service Access for Young People

Building Bridges and Pathways: Improving Service Access for Young People

This project involved six mental health services working together to improve communication and referral pathways, so that young people receive the care they need as quickly and efficiently as possible.
Northern Sydney Local Health District
Added: 2 December 2016|Last updated: 16 December 2016
GynaeLogical: It Makes Sense to Care for Women

GynaeLogical: It Makes Sense to Care for Women

This project streamlined its booking and referral processes, standardised templates and introduced electronic systems to ensure all patients received timely and appropriate care.
John Hunter HospitalBelmont Hospital
Added: 2 December 2016|Last updated: 16 December 2016
From Medical Excellence to Personal Confidence

From Medical Excellence to Personal Confidence

St Vincent’s Hospital Sydney reviewed its Hospital In The Home service and implemented a number of improvements, including care pathways, inclusion and exclusion criteria, online referral processes, communication among healthcare teams and shared care planning with patients.
St Vincent's Hospital
Added: 2 December 2016|Last updated: 16 December 2016
Emergency Surgery: Why The Wait?

Emergency Surgery: Why The Wait?

The Tweed Hospital implemented a number of solutions to streamline and improve the surgical journey of emergency surgery patients. These included education for staff and patients, development of new care pathways and implementation of electronic booking and referral systems.
The Tweed Hospital
Added: 30 November 2016|Last updated: 16 December 2016
Feeling Safe in the Emergency Department

Feeling Safe in the Emergency Department

This project optimises consumer and staff safety in the ED and ensures SWSLHD provides consistent, therapeutic care to all mental health patients.
South Western Sydney Local Health District
Added: 29 November 2016|Last updated: 22 December 2016
One Size Does Not Fit All

One Size Does Not Fit All

This project provides support to consumers at risk of developing one or more lifestyle-related chronic diseases, with increased access to healthcare services and programs that help them make healthy lifestyle choices.
Far West Local Health District
Added: 18 November 2016|Last updated: 16 December 2016
Stop the Drop: Preventing Perioperative Hypothermia

Stop the Drop: Preventing Perioperative Hypothermia

The steps in the perioperative pathway were reviewed and a number of interventions trialled to maintain the temperature of patients prior to, during and following surgery.
Blue Mountains District ANZAC Memorial Hospital
Added: 28 October 2016|Last updated: 29 November 2016
Gunyah Oncology Weekend Discharge Project

Gunyah Oncology Weekend Discharge Project

This project added potential discharges to the agenda of a weekly meeting and developed a discharge process where oncologists worked in teams of two during ward rounds.
Sutherland Hospital and Community Health Service
Added: 28 October 2016|Last updated: 11 November 2016
Creative Arts in Community Mental Health and Alcohol and Other Drugs Recovery

Creative Arts in Community Mental Health and Alcohol and Other Drugs Recovery

This project established four community arts programs in Port Macquarie Community College. The programs help participants with mental health and Alcohol and Other Drugs challenges rebuild their confidence and provide them with important life skills. It also reduces the stigma of mental health issues and provides participants with a sense of belonging in the communities where they live.
Port Macquarie Community College
Added: 19 October 2016|Last updated: 19 October 2016
Improving the Diagnostic Process for Patients with Mitochondrial Disease

Improving the Diagnostic Process for Patients with Mitochondrial Disease

This project developed next-generation sequencing protocols and a bioinformatics platform for diagnosing mitochondrial disease, as well as a diagnostic pipeline that improved the speed and accuracy of diagnosis.
Northern Sydney Local Health District
Added: 19 October 2016|Last updated: 2 November 2016
Streamlined Oral Health Pathway for People Living with a Mental Illness

Streamlined Oral Health Pathway for People Living with a Mental Illness

Sydney Local Health District developed an electronic oral health assessment form that provides appropriate information to the oral health clinician, as well as a comprehensive summary that can be easily understood by the participant, their carer and general practitioner.
Sydney Local Health District
Added: 19 October 2016|Last updated: 2 November 2016
Reducing the Incidence of Omitted Medication Administration

Reducing the Incidence of Omitted Medication Administration

This project improved education and workflow processes around medication administration, to reduce instances where patients either don’t receive their medication or don’t have a documented reason as to why their medication was not administered.
Dubbo Health Service
Added: 10 October 2016|Last updated: 24 October 2016
Aboriginal Stories About Approaching the End of Life

Aboriginal Stories About Approaching the End of Life

A booklet was developed, which sensitively captured end of life stories from six Aboriginal patients and carers from the Shoalhaven region. The stories shared information about palliative care services, planning for end of life and how talking with loved ones about their preferences helped with healing and decision-making.
Illawarra Shoalhaven Local Health District
Added: 7 October 2016|Last updated: 24 October 2016
It’s All in the Delivery: Improving Clinical Documentation in the Community Healthcare Setting

It’s All in the Delivery: Improving Clinical Documentation in the Community Healthcare Setting

The project will identify barriers to compliance and introduce solutions that aim to improve nursing assessments for new admissions at St George Hospital.
South Eastern Sydney Local Health District
Added: 26 September 2016|Last updated: 21 October 2016
Reducing Seclusion Use in the Child and Adolescent Psychiatric Inpatient Unit

Reducing Seclusion Use in the Child and Adolescent Psychiatric Inpatient Unit

This project identified and examined the systemic issues leading to the use of seclusion at The Children’s Hospital at Westmead. It implemented preventative strategies to reduce the use of seclusion, including multidisciplinary team care plans, staff education, daily intake and handover meetings, as well as supervision sessions for nursing and allied health staff.
The Children's Hospital at Westmead
Added: 26 September 2016|Last updated: 10 October 2016
My Food Choice: Transforming Patient Food Services

My Food Choice: Transforming Patient Food Services

This project reimagined the way hospital food is delivered to patients in public hospitals, using new workflow processes, menus, staff training and technology, while remaining inside the current budget footprint.
HealthShare NSW
Added: 23 September 2016|Last updated: 10 October 2016
Improving the Preoperative Recording of Patient Dental State by Anaesthetists

Improving the Preoperative Recording of Patient Dental State by Anaesthetists

CCLHD designed a new anaesthesia form, produced educational posters for staff and developed a dental package that encouraged anaesthetists to document the dental state of patients prior to surgery.
Central Coast Local Health District
Added: 23 September 2016|Last updated: 3 November 2016
The Nursing and Midwifery Scope of Practice Framework

The Nursing and Midwifery Scope of Practice Framework

This project standardised the recruitment process and conducted training for nurses and midwives in SNSWLHD to help them understand their professional obligations and maintain the skills required to safely undertake their role in the organisation.
Southern NSW Local Health District
Added: 23 September 2016|Last updated: 10 October 2016
Improving Laboratory Diagnosis of Influenza and Respiratory Syncytial Virus Infections

Improving Laboratory Diagnosis of Influenza and Respiratory Syncytial Virus Infections

By introducing the routine use of rapid nucleic acid amplification tests, the median time for results of accurate laboratory tests for influenza and respiratory syncytial virus infections reduced from more than three days to less than 12 hours. This has the potential to significantly enhance infection prevention and control, inpatient bed management, appropriate antiviral prescribing and antimicrobial stewardship initiatives.
NSW Health Pathology
Added: 19 September 2016|Last updated: 4 October 2016
Hospital in the Home: An Innovative Partnership Model

Hospital in the Home: An Innovative Partnership Model

This project developed a new model of care for its Hospital in the Home (HITH) program, by integrating the services delivered by ambulatory care and community health nursing teams.
Campbelltown HospitalCamden Hospital
Added: 15 September 2016|Last updated: 30 September 2016
Cerebral Palsy Hip Surveillance: A Virtual Clinic Model

Cerebral Palsy Hip Surveillance: A Virtual Clinic Model

Kaleidoscope Paediatric Rehabilitation Service established a comprehensive hip surveillance program for children and young people living with cerebral palsy in the Northern Child Health Network, including those from regional, rural and remote communities.
Hunter New England Local Health District
Added: 23 August 2016|Last updated: 6 September 2016
Plan Early: My Future Care

Plan Early: My Future Care

This project delivers advance care planning to patients with end-stage chronic lung disease, by implementing staff training, standardising work practices for Advance Care Plan documentation, engaging general practitioners and using an evidence-based tool that predicts the risk of death within 12 months.
Prince of Wales Hospital
Added: 16 August 2016|Last updated: 20 September 2016
Maximising and Sustaining Home-Based Dialysis Therapies

Maximising and Sustaining Home-Based Dialysis Therapies

This project reviewed the service delivery model for patients with End-Stage Kidney Disease who require dialysis therapy. Solutions include a new clinical pathway, training manual and staff training, with revised patient education packages and refurbished training units at Royal Prince Alfred Hospital.
Sydney Local Health District
Added: 15 August 2016|Last updated: 19 August 2016
It’s Time: Smoother, Faster Services for Cancer Patients

It’s Time: Smoother, Faster Services for Cancer Patients

This project developed initiatives to reduce waiting time and delays for patients receiving chemotherapy and other treatments in the haematology and oncology units at Concord Cancer Centre, within Concord Repatriation General Hospital. New business processes were developed, patient information brochures distributed, patient education needs reviewed, a staff education ladder developed and minor building and refurbishment works planned.
Concord Repatriation General Hospital
Added: 12 August 2016|Last updated: 19 August 2016
The Redesign of General Medicine Services Across The Sydney Children’s Hospitals Network

The Redesign of General Medicine Services Across The Sydney Children’s Hospitals Network

This project reviewed the admission pathway and model of care for admitted general medicine patients, and optimised the workforce structure to improve the delivery of safe, efficient and high-quality care.
Sydney Children's Hospital Network
Added: 12 August 2016|Last updated: 19 August 2016
The Very Long Corridor

The Very Long Corridor

Mid North Coast Local Health District developed a clinical guideline that allows stable patients with specific diagnoses to have a direct bed-to-bed transfer from Kempsey District Hospital to Port Macquarie Base Hospital, with contingency plans for situations that may negatively impact the patient.
Mid North Coast Local Health District
Added: 8 August 2016|Last updated: 19 August 2016
Care Coalition: Integrated Case Management for Opioid Treatment

Care Coalition: Integrated Case Management for Opioid Treatment

South Western Sydney Local Health District Drug Health Services will develop a standardised Care Management Framework for all sites, in addition to professional development for staff, new clinic dosing hours and a review of clinical practices, service liaison and interagency collaboration.
South Western Sydney Local Health District
Added: 8 August 2016|Last updated: 19 August 2016
2 Become 1: Combining Multi-Site Rehabilitation Services

2 Become 1: Combining Multi-Site Rehabilitation Services

This project relocated Maitland Hospital rehabilitation services to a new expanded rehabilitation facility at Kurri Kurri Hospital, relieving the pressure on acute services at Maitland Hospital.
The Maitland HospitalKurri Kurri Hospital
Added: 8 August 2016|Last updated: 19 August 2016
Fed up: improving nutritional care for emergency and orthopaedic trauma surgery patients

Fed up: improving nutritional care for emergency and orthopaedic trauma surgery patients

This project implemented a new process for measuring and managing preoperative fasting in emergency and orthopaedic trauma patients, with education provided to staff and patients on preoperative fasting best practice.
Gosford Hospital
Added: 2 August 2016|Last updated: 19 August 2016
Consumer Conversations: A Drug and Alcohol Project

Consumer Conversations: A Drug and Alcohol Project

This project developed a sustainable consumer engagement program that involved consumer representatives in all areas of service delivery, improvement and monitoring.
Nepean Blue Mountains Local Health District
Added: 19 July 2016|Last updated: 19 August 2016
#FixIt: The Ryde Hospital Fracture Clinic Redesign Project

#FixIt: The Ryde Hospital Fracture Clinic Redesign Project

Ryde Hospital refurbished its Fracture Clinic, developed an information sheet for patients and created a streamlined model of care, to reduce waiting times and improve the patient experience.
Ryde Hospital
Added: 19 July 2016|Last updated: 19 August 2016
Let’s Look at Lunches

Let’s Look at Lunches

This project used email newsletters and social media to engage parents and carers, with recipes, tips and information on healthy lunchboxes.
Northern NSW Local Health District
Added: 12 July 2016|Last updated: 26 July 2016
Please Let Me Out: a standardised capacity testing process for confused patient

Please Let Me Out: a standardised capacity testing process for confused patient

This project developed a standardised capacity testing and guardianship application process for confused patients, with a multidisciplinary approach to support decision making in the hospital environment.
Coffs Harbour Base Hospital
Added: 4 July 2016|Last updated: 19 July 2016
Risky Business

Risky Business

A staff engagement and education process was developed by Bombala Multipurpose Service (MPS) and Delegate MPS, to improve admission documentation for high-risk patients.
Southern NSW Local Health District
Added: 4 July 2016|Last updated: 19 July 2016
Improving Access and Reducing Inequality

Improving Access and Reducing Inequality

North Coast Primary Health Network created an outreach clinic that was co-located with a local soup kitchen in Lismore, to bring medical and nursing care to people in need.
North Coast Primary Health Network
Added: 27 June 2016|Last updated: 11 July 2016
Restoration of Voice for Tracheostomy Patients in the Intensive Care Unit

Restoration of Voice for Tracheostomy Patients in the Intensive Care Unit

Royal Prince Alfred Hospital implemented the first randomised controlled trial in the world that demonstrated the benefits of using an in-line speaking valve in an Intensive Care Unit, to restore the voice of mechanically-ventilated tracheostomy patients.
Royal Prince Alfred Hospital
Added: 10 June 2016|Last updated: 27 June 2016
Legs at Lakes: Improving documentation of care for clients with leg ulcers

Legs at Lakes: Improving documentation of care for clients with leg ulcers

CCLHD standardised the process of documenting care for clients with leg ulcers within the ComCare system.
Central Coast Local Health District
Added: 23 May 2016|Last updated: 9 June 2016
Missing Walking Belts and Sticks

Missing Walking Belts and Sticks

Blacktown Hospital implemented a number of processes to track the use and improve the storage of walking belts and sticks in the Stroke and Aged Care Ward.
Western Sydney Local Health District
Added: 13 May 2016|Last updated: 17 October 2016
Community Integration Team: At Risk Youth Mental Health

Community Integration Team: At Risk Youth Mental Health

The Community Integration Team is a cohesive statewide health service that coordinates care for young people who have mental health problems and/or problematic drug and alcohol use, while they are in the juvenile justice system and three months after their release.
Justice Health and Forensic Mental Health Network
Added: 2 May 2016|Last updated: 23 May 2016
The End of Life Project

The End of Life Project

This project implemented a new End of Life Care Plan at Concord Repatriation General Hospital, including end of life care guidelines, staff education and resources for families and carers.
Sydney Local Health District
Added: 29 April 2016|Last updated: 16 May 2016
Improving Prescription of Venous Thromboembolism Prophylaxis for Admitted Medical Patients

Improving Prescription of Venous Thromboembolism Prophylaxis for Admitted Medical Patients

Liverpool Hospital implemented an education program for emergency department staff, to ensure venous thromboembolism prophylaxis is prescribed to all appropriate patients on admission.
Liverpool Hospital
Added: 29 April 2016|Last updated: 29 July 2016
No Bones About It

No Bones About It

This project decreased unnecessary time spent in orthopaedic clinics, reduced the number of patients per clinic to a safe and manageable level and standardised follow-up pathways for orthopaedic patients.
The Children's Hospital at Westmead
Added: 26 April 2016|Last updated: 28 April 2016
ReADI: Redesigning Access and Discharge Through Innovation

ReADI: Redesigning Access and Discharge Through Innovation

Royal Darwin Hospital redesigned its patient flow systems, with an estimated date of discharge tool and electronic patient journey board.
Top End Health Service, Northern Territory
Added: 26 April 2016|Last updated: 28 April 2016
IVALUE:  Valuing Aboriginal Learning and Utilisation in Employment

IVALUE: Valuing Aboriginal Learning and Utilisation in Employment

The IVALUE initiative supported the implementation of new orientation and accountability processes to improve the way Orange and Cowra Community Health Services engage and utilise Aboriginal Health Workers to provide clinical services to Aboriginal clients accessing care.
Western NSW Local Health District
Added: 20 April 2016|Last updated: 28 April 2016
seESaW: Elective Surgical Waitlist

seESaW: Elective Surgical Waitlist

This project developed a virtual elective surgery waitlist for 10 surgical sites in MLHD, using data interface software.
Murrumbidgee Local Health District
Added: 20 April 2016|Last updated: 28 April 2016
ACCESS: A Central Coast Endoscopy Service Solution

ACCESS: A Central Coast Endoscopy Service Solution

This project developed a standardised, direct referral pathway for public colonoscopy services from the general practitioner.
Central Coast Local Health District
Added: 15 April 2016|Last updated: 28 April 2016
One in the Bed

One in the Bed

Broken Hill Base Hospital implemented a streamlined discharge process, a discharge lounge and a Hospital in the Home service, to improve the flow of patients through the emergency department.
Broken Hill Base Hospital
Added: 15 April 2016|Last updated: 28 April 2016
PsychED for Kids

PsychED for Kids

To provide young people aged 12-17 years with timely access to mental health assessments in the emergency department, with the aim of reducing avoidable admissions and length of stay in hospital.
Mid North Coast Local Health District
Added: 14 April 2016|Last updated: 28 April 2016
Bellingen Theatre Initiative

Bellingen Theatre Initiative

Coffs Clinical Network introduced new surgical services at Bellingen Health Campus and developed a centralised surgical waitlist, referral and admission process across Coffs Harbour, Macksville and Bellingen Health Campuses.
Mid North Coast Local Health District
Added: 11 April 2016|Last updated: 28 April 2016
From Ice to Nice: Reducing the incidence of Inadvertent Hypothermia in the perioperative patient

From Ice to Nice: Reducing the incidence of Inadvertent Hypothermia in the perioperative patient

CCLHD implemented a number of pre-warming strategies, to reduce the incidence of inadvertent hypothermia in surgical patients.
Central Coast Local Health District
Added: 8 April 2016|Last updated: 26 April 2016
Go With The Flow

Go With The Flow

CCLHD developed a new referral pathway and model of care, to improve access to mental health services in the community.
Central Coast Local Health District
Added: 8 April 2016|Last updated: 28 April 2016
KIT SMART: Improving Health Outcomes for Aboriginal People with Diabetes

KIT SMART: Improving Health Outcomes for Aboriginal People with Diabetes

A KIT SMART program was developed to improve data entry, monitoring and reminders, roles and processes, and models of care for diabetic patients at Awabakal Aboriginal Primary Health Care Centre.
Awabakal Aboriginal Primary Health Care Centre
Added: 8 April 2016|Last updated: 28 April 2016
Developing the State Record of Labour Document

Developing the State Record of Labour Document

This project is developing a statewide Record of Labour Document (ROLD) that standardises labour and delivery care for women and babies in NSW.
Office of Kids and Families
Added: 6 April 2016|Last updated: 20 April 2016
Getting it Right for Wollemi Kids

Getting it Right for Wollemi Kids

Wollemi Kids increased the size and capacity of its team and refurbished its ward, to improve service delivery and better address the needs of young people in the service.
Orange Health Service
Added: 6 April 2016|Last updated: 20 April 2016
A Transdisciplinary Approach to Brain Injury Rehabilitation

A Transdisciplinary Approach to Brain Injury Rehabilitation

The Hunter Brain Injury Service developed a new process for completing community access, upper limb and activities of daily living (ADL) assessments, using a transdisciplinary rehabilitation approach.
Hunter New England Local Health District
Added: 22 March 2016|Last updated: 8 April 2016
Improving Surgical Access for Patients

Improving Surgical Access for Patients

This project simplified the admission and bookings process for elective surgeries at Westmead Hospital, by introducing administration procedures including monthly speciality waiting list reports, a local policy compliance procedure and SMS reminders for patients.
Westmead Hospital
Added: 18 March 2016|Last updated: 28 April 2016
Closing the Loop

Closing the Loop

Prince of Wales Hospital developed a communication pathway that reported incidental findings, unexpected findings and changes to provisional medical imaging reports back to the referring clinician within an agreed timeframe.
Prince of Wales Hospital
Added: 18 March 2016|Last updated: 17 October 2016
Healthy Mouths in Hospital

Healthy Mouths in Hospital

This project implemented a more effective method for cleaning dentures in hospital and delivered education session to staff and patients on the link between oral health and systemic infection.
Southern NSW Local Health District
Added: 18 March 2016|Last updated: 4 April 2016
The Sustainability Through Empowerment Project

The Sustainability Through Empowerment Project

The endocrine department at Sydney Children’s Hospital Randwick implemented education strategies for clinicians and families, to increase awareness of alternative support options.
Sydney Children's Hospital Network
Added: 4 March 2016|Last updated: 8 April 2016
On the Move: Increasing physical activity

On the Move: Increasing physical activity

SWSLHD purchased exercise equipment and incorporated physical activity into the group program at Gna Ka Lun Adolescent Mental Health Unit.
South Western Sydney Local Health District
Added: 29 February 2016|Last updated: 8 April 2016
Nurse Practitioner for Outreach Rapid Response Acute Aged Care Service

Nurse Practitioner for Outreach Rapid Response Acute Aged Care Service

This project implemented a nurse practitioner led service that delivers care to older people in the community within residential aged care facilities or at home.
Mid North Coast Local Health District
Added: 29 February 2016|Last updated: 14 March 2016
Sprint Interval Training for Adolescents with Serious Mental Illness

Sprint Interval Training for Adolescents with Serious Mental Illness

A 10-week sprint interval training exercise program was implemented at Concord Centre for Mental Health, to provide adolescent inpatients in the Walker Unit with a structured form of physical activity.
Sydney Local Health District
Added: 29 February 2016|Last updated: 8 April 2016
Rapid Access Colonoscopy: Faecal Occult Blood Test

Rapid Access Colonoscopy: Faecal Occult Blood Test

This project designed and implemented a rapid access colonoscopy service for positive faecal occult blood test referrals in HNELHD.
Hunter New England Local Health District
Added: 24 February 2016|Last updated: 2 March 2016
The Many Colours of Blacktown and Mount Druitt

The Many Colours of Blacktown and Mount Druitt

The Arts and Culture Program at Blacktown and Mount Druitt Hospitals creates welcoming and safe spaces by collaborating with local artists and community groups.
Western Sydney Local Health District
Added: 24 February 2016|Last updated: 8 April 2016
Pregnancy Family Conferencing Program

Pregnancy Family Conferencing Program

The Pregnancy Family Conferencing program provides early engagement and interagency care planning for pregnant women and families, where there are serious child protection concerns and a risk of placing the newborn in out of home care at birth.
Sydney Local Health District
Added: 23 February 2016|Last updated: 8 April 2016
Mighty Germ But Tight Plan Can Send The Baby Home

Mighty Germ But Tight Plan Can Send The Baby Home

The Royal Hospital for Women conducted an audit to measure the success of an early discharge policy that was implemented in January 2011.
Royal Hospital for Women
Added: 23 February 2016|Last updated: 8 April 2016
Get It Write

Get It Write

The Subjective, Objective, Assessment and Plan (SOAP) methodology was selected as a prescriptive documentation style for use in all nursing progress notes. Staff education and resources were provided to support the implementation of this methodology in clinical practice.
Justice Health and Forensic Mental Health Network
Added: 23 February 2016|Last updated: 17 October 2016
Strong Fathers, Strong Families: The Possum Cloaks Project

Strong Fathers, Strong Families: The Possum Cloaks Project

An eight-week parenting program was developed for Aboriginal and Torres Strait Islander fathers, which included lessons on carving culturally and personally significant artworks onto possum cloaks for their babies and children. The program was fully funded by the Office of Aboriginal and Torres Strait Islander Health.
Nepean Blue Mountains Local Health District
Added: 23 February 2016|Last updated: 9 March 2016
Novel Approaches to Promoting HIV Testing

Novel Approaches to Promoting HIV Testing

SLHD promoted a community HIV testing service called a[TEST] in Newtown, through a digital marketing strategy and advertising in public spaces.
Sydney Local Health District
Added: 23 February 2016|Last updated: 8 April 2016
No More Loafing Around

No More Loafing Around

The Elouera Unit promoted healthy weight through education and review of the meal provision program, in collaboration with patients.
Justice Health and Forensic Mental Health Network
Added: 19 February 2016|Last updated: 4 March 2016
Southcare Outreach Service (SOS)

Southcare Outreach Service (SOS)

The Southcare Outreach Service is a new model of care that delivers a rapid response, multidisciplinary team to clients aged over 65 years in their home to prevent presentations to the emergency department.
South Eastern Sydney Local Health District
Added: 19 February 2016|Last updated: 7 March 2016
Show Me The Plan

Show Me The Plan

JH&FMHN developed a streamlined chronic disease process that addressed the barriers to completing a multidisciplinary care plan, by engaging frontline clinicians.
Justice Health and Forensic Mental Health Network
Added: 12 February 2016|Last updated: 4 March 2016
Collaborative Care Planning: With Me When It’s About Me

Collaborative Care Planning: With Me When It’s About Me

The Forensic Hospital made changes to its treatment and management plan, introduced the NSW Mental Health Care Plan and conducted staff and patient education on the value of developing a care plan in collaboration with consumers.
Justice Health and Forensic Mental Health Network
Added: 12 February 2016|Last updated: 8 March 2016
My Recovery: The Consumer-led Journey

My Recovery: The Consumer-led Journey

The Mental Health Recovery Unit (MHRU) implemented an eight-week program that used the Mental Health Recovery Star tool to help consumers set recovery goals and manage their own recovery reviews.
Murrumbidgee Local Health District
Added: 8 February 2016|Last updated: 8 April 2016
Preventing Catheter-Associated Urinary Tract Infections

Preventing Catheter-Associated Urinary Tract Infections

This project developed nurse-led protocols for the insertion, removal and management of indwelling urinary catheters at John Hunter Hospital.
Hunter New England Local Health District
Added: 8 February 2016|Last updated: 26 February 2016
A Culturally and Linguistically Diverse Engagement Strategy for BreastScreen NSW

A Culturally and Linguistically Diverse Engagement Strategy for BreastScreen NSW

BreastScreen NSW engaged Culturally and Linguistically Diverse (CALD) communities, through art workshops that allowed participants to visually express their feelings about breast screening.
Cancer Institute NSW
Added: 1 February 2016|Last updated: 15 February 2016
Improving Peritonitis Rates in the ISLHD Renal Service

Improving Peritonitis Rates in the ISLHD Renal Service

The renal unit at ISLHD developed a structured home visit program and implemented changes to the staff orientation program, as well as training for patients and staff.
Illawarra Shoalhaven Local Health District
Added: 27 January 2016|Last updated: 11 February 2016
Singing to Health: A Choir for People with Neurological Communication Disorders

Singing to Health: A Choir for People with Neurological Communication Disorders

The War Memorial Hospital Waverley created a weekly social choir led by a volunteer music therapist, for outpatients with chronic communication impairments due to acquired and progressive neurological deficits. The choir supported the health of individuals, by building partnerships and facilitating continuity of care.
War Memorial Hospital
Added: 27 January 2016|Last updated: 10 February 2016
Transforming Acute Stroke Care Locally and Globally

Transforming Acute Stroke Care Locally and Globally

John Hunter Hospital implemented advanced computed tomography (CT) imaging, which allows patient profiling, prognostic accuracy and personalised acute stroke care.
John Hunter Hospital
Added: 18 January 2016|Last updated: 1 February 2016
Early Detection of Chronic Kidney Disease in Aboriginal People

Early Detection of Chronic Kidney Disease in Aboriginal People

Northern NSW Local Health District developed an algorithm that was applied to the electronic medical records of patients at Bugalwena General Practice, to identify whether they had early-stage chronic kidney disease.
Northern NSW Local Health District
Added: 18 January 2016|Last updated: 8 April 2016
A Public-Private Rural Physiotherapy Service

A Public-Private Rural Physiotherapy Service

This project established a partnership between the local health district, Primary Health Network and private physiotherapists, to pool resources and deliver physiotherapy services in rural communities.
Murrumbidgee Local Health DistrictMurrumbidgee Primary Health Network
Added: 18 January 2016|Last updated: 18 January 2016
Smoke-free Commercial Outdoor Dining for NSW

Smoke-free Commercial Outdoor Dining for NSW

A NSW Health public notice campaign was implemented using stakeholder engagement and social marketing strategies, to increase awareness of the smoking ban in commercial outdoor dining areas enacted on 6 July 2015.
NSW Ministry of Health
Added: 7 January 2016|Last updated: 7 January 2016
The Home for Lunch Project

The Home for Lunch Project

The Home for Lunch Project addressed barriers to safe, timely and efficient discharge of children, using a whole of health approach.
Sydney Children's Hospital Network
Added: 7 January 2016|Last updated: 21 January 2016
Reducing Anxiety in Cancer Patients Using 3D Videos

Reducing Anxiety in Cancer Patients Using 3D Videos

Hunter New England Local Health District staff volunteered their time to develop information videos incorporating 3D animation for patients undergoing radiation therapy. Patient engagement led to videos that were tailored to specific treatment situations and information needs.
Hunter New England Local Health District
Added: 6 January 2016|Last updated: 20 January 2016
Kidney Dialysis Vascular Access: A Vascular Surgeon and CNC-led Access Clinic

Kidney Dialysis Vascular Access: A Vascular Surgeon and CNC-led Access Clinic

A vascular clinic with an integrated health approach was established, to address the high number of emergency procedures and prolonged hospitalisations incurred by haemodialysis patients.
Prince of Wales Hospital
Added: 6 January 2016|Last updated: 20 January 2016
Your Health Link: Information the Right Way

Your Health Link: Information the Right Way

Your Health Link is an online gateway to a broad suite of health information, linking the community, patients, carers, teachers and students to over 500 Australian health-related organisations and services chosen by health professionals. Through accessible website design and a comprehensive linking program, Your Health Link has enabled 90.5% of users surveyed to get the information they were looking for....
Mid North Coast Local Health District
Added: 6 January 2016|Last updated: 20 January 2016
Kempsey Patient Transport Project

Kempsey Patient Transport Project

MNCLHD upgraded the Patient Transport Service and expanded its capacity to provide after-hours services. It also educated emergency department (ED) staff on how to use these services most effectively.
Mid North Coast Local Health District
Added: 6 January 2016|Last updated: 20 January 2016
VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need for hospital-based care by using interagency partners in the primary care sector to provide support for VIPs in the community.
Hunter New England Local Health District
Added: 18 December 2015|Last updated: 20 January 2016
Improving Timely Access and Attendance in Outpatients

Improving Timely Access and Attendance in Outpatients

This project implemented processes to improve the availability of appointments, including a referral triage system, appointment reminders and a new non-attendance policy.
Westmead Hospital
Added: 9 December 2015|Last updated: 18 December 2015
Home in the Hospital

Home in the Hospital

This project provided a home-like environment for permanent aged care residents, with improved socialisation and mobility. It also involved residents in care planning and increased the use of Transitional Aged Care Program resources.
Narromine Hospital and Community Health
Added: 2 December 2015|Last updated: 3 December 2015
Improving Patient Participation at The Forensic Hospital

Improving Patient Participation at The Forensic Hospital

The Forensic Hospital implemented collaborative care planning, developed a patient participation framework and recruited a consumer consultant to engage consumers and advocate for their needs.
Justice Health and Forensic Mental Health Network
Added: 1 December 2015|Last updated: 3 December 2015
Bingji Bingji Booris: An Indigenous Maternity Model of Care

Bingji Bingji Booris: An Indigenous Maternity Model of Care

This project encourages Indigenous women to visit the Aboriginal Maternal Infant Health Service during their first trimester of pregnancy, to enable a discussion of care choices, early screening, interventions, referrals and support. It also delivers training, support and clinical supervision of staff, to ensure they provide culturally-appropriate care at all times.
Southern NSW Local Health District
Added: 1 December 2015|Last updated: 3 December 2015
Save a Leg: Building Integrated Diabetes Foot Services in Western Sydney

Save a Leg: Building Integrated Diabetes Foot Services in Western Sydney

This project developed a 60-second diabetic foot screening tool and educated patients, nurses and clinicians on the importance of using the tool and completing regular foot checks. Electronic referral templates and clinical pathways were also developed, to improve timely access to hospital foot services.
Western Sydney Local Health District
Added: 1 December 2015|Last updated: 18 October 2016
Use of Professional Interpreters for Surgical Consent

Use of Professional Interpreters for Surgical Consent

This project aims to reduce barriers in using professional interpreters for surgical consent, including the availability of interpreters, staff knowledge, skill and confidence, patient knowledge and service systems.
South Eastern Sydney Local Health District
Added: 30 November 2015|Last updated: 3 December 2015
Step in Time

Step in Time

This project made changes to its staffing and administrative processes, to deliver a more timely and efficient orthopaedic service to patients at Gosford and Wyong Hospitals.
Central Coast Local Health District
Added: 30 November 2015|Last updated: 3 December 2015
Eloura CARES: Collaborate, Acknowledge, Respect, Empower, Strengthen

Eloura CARES: Collaborate, Acknowledge, Respect, Empower, Strengthen

Shellharbour Hospital developed a model of care that provides engaging, therapeutic, recovery-orientated mental health services to consumers, their carers and families.
Shellharbour Hospital
Added: 30 November 2015|Last updated: 3 December 2015
Who’s My Voice?

Who’s My Voice?

This project worked in collaboration with residential aged care facilities (RACFs) to assess current practices and develop a robust, sustainable and transferable process to deliver Advanced Care Planning in RACFs.
South Eastern Sydney Local Health District
Added: 30 November 2015|Last updated: 3 December 2015
Don’t Restrict My Ability: Improving Care and Communication for Restricted Weight Bearing Patients

Don’t Restrict My Ability: Improving Care and Communication for Restricted Weight Bearing Patients

This project aimed to improve the patient flow of restricted weight bearing (RWB) patients through the acute orthopaedic service, by implementing a reconditioning program that optimised recovery following surgery. Communication processes were also incorporated into the model of care, to keep patients informed and improve their experience.
Concord Repatriation General Hospital
Added: 27 November 2015|Last updated: 3 December 2015
Early Start Early Success

Early Start Early Success

SNSWLHD provides speech pathology students with the opportunity to complete their placements within childcare centres, where they can provide speech pathology services, health education initiatives and early intervention as required.
Southern NSW Local Health District
Added: 27 November 2015|Last updated: 11 December 2015
Pathways to Health: General Practitioner Referrals to Nepean Hospital

Pathways to Health: General Practitioner Referrals to Nepean Hospital

The project developed a standardised referral process for emergency department admissions and increased awareness of outpatient clinics and community health services among general practitioners in Nepean Blue Mountains Local Health District.
Nepean Hospital
Added: 13 November 2015|Last updated: 6 January 2016
The Safety Huddle: Preventing repeat falls and near miss falls

The Safety Huddle: Preventing repeat falls and near miss falls

Camden Hospital implemented a multidisciplinary review meeting (Safety Huddle) following all inpatient falls and near miss falls, which developed strategies in consultation with the patient to prevent the incident from reoccurring.
Camden Hospital
Added: 23 October 2015|Last updated: 9 November 2015
Management of Hip Fractures in the Older Patient

Management of Hip Fractures in the Older Patient

Port Macquarie Base Hospital reviewed its fractured femur care pathway, based on the ACI's Minimum Standards for the Management of Hip Fractures. This resulted in a formalised orthogeriatric model of care that addressed factors including multimodal pain control, time to theatre, time to mobilisation and refracture prevention.
Port Macquarie Base Hospital
Added: 21 October 2015|Last updated: 9 November 2015
Correcting the Tap Leakages

Correcting the Tap Leakages

Grafton Base Hospital encouraged general practitioners to follow a new care pathway for patients requiring an ascitic tap procedure, to reduce avoidable emergency department admissions and improve the patient experience.
Grafton Base Hospital
Added: 21 October 2015|Last updated: 9 November 2015
Teamwork the Mid North Coast Way: From ED to Urgent Care Centre

Teamwork the Mid North Coast Way: From ED to Urgent Care Centre

Wauchope District Memorial Hospital transformed its emergency department into an Urgent Care Centre, which is equipped to treat patients with minor illness or injury. Patients that require emergency care for serious or critical conditions are transferred by NSW Ambulance directly to Port Macquarie Base Hospital. The successful transition was underpinned by a comprehensive communications strategy made possible by the formation of a dynamic team which included key representatives from health and the community....
Wauchope District Memorial Hospital
Added: 21 October 2015|Last updated: 4 November 2015
Workload Management of Donor Adverse Events Follow-Up

Workload Management of Donor Adverse Events Follow-Up

This project identified ways to optimise the use of nursing resources, to meet donor care, customer service and risk management requirements.
Australian Red Cross Blood Service
Added: 13 October 2015|Last updated: 20 October 2015
In Schools Aboriginal Health Program

In Schools Aboriginal Health Program

This project engaged Aboriginal and disadvantaged youth in the South Western Sydney Local Health District through a 12-week holistic health program and access to local health services.
South Western Sydney Local Health District
Added: 13 October 2015|Last updated: 27 October 2015
Let’s Bring Healthy Back to Cowra

Let’s Bring Healthy Back to Cowra

The Cowra ‘Let’s Bring Healthy Back’ nine-week program used a multidisciplinary approach, using the expertise of a dietician, social worker, exercise physiologist, Aboriginal health worker and community nurse to help the Cowra community lose weight and improve their health and wellbeing.
Western NSW Local Health District
Added: 13 October 2015|Last updated: 13 November 2015
Tweed Opioid Treatment Program

Tweed Opioid Treatment Program

This project gathered feedback from clients, clinicians and case workers to define a single set of criteria used to assess when clients are eligible to receive medication to take home and consume the next day (called a one-off takeaway).
The Tweed Hospital
Added: 12 October 2015|Last updated: 26 October 2015
Making National Emergency Access Target (NEAT) Work

Making National Emergency Access Target (NEAT) Work

This project examined the sequence of events from arrival to the ward and transfer of patients admitted to an inpatient ward through the emergency department, to identify improvements that would reduce the number of admitted patients with an ED length of stay of more than four hours.
Tamworth Rural Referral Hospital
Added: 12 October 2015|Last updated: 26 October 2015
 Rural/Remote Recruiting and Retention Value-Based Redesign (R5) Project

Rural/Remote Recruiting and Retention Value-Based Redesign (R5) Project

This project addressed factors that had a significant impact on vacant full-time equivalent positions, staff turnover, length of vacancies and the quality of consumers’ experience and engagement in care.
Hunter New England Local Health District
Added: 12 October 2015|Last updated: 26 October 2015
Seamless Transitions: The Pathway Home

Seamless Transitions: The Pathway Home

Royal North Shore Hospital redesigned the process of transferring information from the hospital to primary and community health services, including reintroducing a transfer of care risk screening tool and expanding the acute and post-acute care liaison role.
Royal North Shore Hospital
Added: 12 October 2015|Last updated: 27 October 2015
Physiotherapy Training Audit

Physiotherapy Training Audit

This project identifies gaps between the skills that new graduate and Level 1 physiotherapists have gained via study and the skills required to work within the physiotherapy department of Broken Hill Health Service. This gap analysis will allow individual professional development pathways to be developed for physiotherapists, to maintain a high quality of service within the physiotherapy department.
Broken Hill Base Hospital
Added: 12 October 2015|Last updated: 26 October 2015
Enhanced Management of Orthopaedic Surgery Program

Enhanced Management of Orthopaedic Surgery Program

Coffs Harbour Health Campus implemented this program which involved pre-operative planning, intra-operative optimisation, post-operative strategies and post-discharge follow-up.
Coffs Harbour Base Hospital
Added: 9 October 2015|Last updated: 24 October 2015
Improved Management of Miscarriage

Improved Management of Miscarriage

This project created a flowchart to guide clinical staff on the correct procedures for storing, viewing and testing products of conception. Staff education and a new patient feedback process was also implemented.
Tumut District Hospital
Added: 9 October 2015|Last updated: 23 October 2015
Falls Prevention Assessment in Occupational Therapy

Falls Prevention Assessment in Occupational Therapy

This project developed guidelines and resources to improve occupational therapist staff compliance with departmental protocols in place at Blacktown Mount Druitt Hospital.
Western Sydney Local Health District
Added: 9 October 2015|Last updated: 23 October 2015
Coordinated Discharge Package in Medical Assessment Units

Coordinated Discharge Package in Medical Assessment Units

This project provided a Coordinated Discharge Package, including a discharge summary and follow-up call, to patients discharged from Medical Assessment Units (MAUs) at Coffs Harbour Health Campus.
Coffs Harbour Base Hospital
Added: 8 October 2015|Last updated: 22 October 2015
Let’s get STARTed: Managing Urinary Tract Infections in the Residential Aged Care Unit

Let’s get STARTed: Managing Urinary Tract Infections in the Residential Aged Care Unit

This project created a new model of care to educate staff on how to manage the symptoms of urinary tract infections (UTIs) with alternative therapies, rather than multiple antibiotics.
Grenfell Multi-Purpose Service
Added: 8 October 2015|Last updated: 23 October 2015
Improving the Accuracy of Electronic Patient Records

Improving the Accuracy of Electronic Patient Records

This project implemented training and staff communication to improve the accuracy and amount of data collected in the electronic patient record, with a focus on pathology International Classification of Diseases (ICD) code, disease stage, tumour laterality, date of diagnosis, performance status and acute radiation toxicity.
Crown Princess Mary Cancer Centre
Added: 8 October 2015|Last updated: 22 October 2015
Care Coordination Screening and Triage

Care Coordination Screening and Triage

This project implemented a screening and triage tool within the outpatient cancer service at Illawarra Shoalhaven Local Health District, to improve the care coordination of patients during their treatment journey.
Illawarra Shoalhaven Local Health District
Added: 6 October 2015|Last updated: 21 October 2015
Improving Clinical Communication at the Aged Care Emergency Service

Improving Clinical Communication at the Aged Care Emergency Service

This project trained residential aged care facility and emergency department staff in the Identify, Situation, Background, Assessment and Recommendation (ISBAR) clinical handover tool to enhance the effectiveness of the Aged Care Emergency (ACE) service.
Hunter New England Local Health DistrictHunter New England and Central Coast Primary Health Network
Added: 6 October 2015|Last updated: 21 October 2015
Appropriate Pressure Prevention Loan Equipment (APPLE) Project

Appropriate Pressure Prevention Loan Equipment (APPLE) Project

The APPLE project developed a new process to obtain and store Alternating Pressure Air Mattresses at Orange Health Service. Patients identified at ‘high risk’, those who have an existing pressure injury and/or those who are clinically indicated, are provided with pressure relieving equipment in a timely manner.
Western NSW Local Health District
Added: 21 September 2015|Last updated: 20 October 2015
Far West Chronic Disease Prevention Group

Far West Chronic Disease Prevention Group

A monthly Chronic Disease Group was established in Broken Hill, where clinicians tested participants for chronic disease risk factors and provided group education sessions that empowered participants to manage their own health.
Far West Local Health District
Added: 21 September 2015|Last updated: 20 October 2015
After Hours Program

After Hours Program

The After Hours Program developed emergency guidelines and online training modules for the most common aged care presentations to emergency departments, including chest pain, stroke, abdominal pain, confusion and tubes. The online training program was created to train residential aged care facility staff in the implementation of these guidelines.
Western NSW Medicare Local
Added: 2 September 2015|Last updated: 3 September 2015
CommunicatingCARE incorporating ISBAR and 'Stop and Watch'

CommunicatingCARE incorporating ISBAR and 'Stop and Watch'

CommunicatingCARE is an aged care education package incorporating Identify, Situation, Background, Assessment and Recommendation (ISBAR) methodology and 'Stop and Watch' early warning tools. The package was developed in consultation with local aged care providers, to help staff identify when a resident’s condition changes and allow them to communicate these changes to other health professionals.
Central Coast NSW Medicare Local
Added: 1 September 2015|Last updated: 2 September 2015
Intangible Storytelling Project

Intangible Storytelling Project

A multimedia project which tells the stories of inspirational carers and the vital role they play in the community.
Far West Local Health District
Added: 27 August 2015|Last updated: 10 September 2015
Aged Care After Hours Program

Aged Care After Hours Program

This program aimed to improve the quality of care in residential aged care facilities after hours, through the development of an Emergency Decision Guidelines Tool and staff training package.
Southern NSW Medicare Local
Added: 26 August 2015|Last updated: 1 September 2015
Improving Queanbeyan Health Service Admitted National Emergency Access Target

Improving Queanbeyan Health Service Admitted National Emergency Access Target

At Queanbeyan Health Service (QHS) 74% of patients admitted to an emergency department bed stay longer than four hours. In 2014 Admitted National Emergency Access Target (NEAT) performance in QHS was 36%. This project implements solutions to improve patient flow and improve NEAT by 20% in 2015.
Queanbeyan District Hospital
Added: 20 August 2015|Last updated: 25 August 2015
PleDG: Please don’t go, it’s worth the wait

PleDG: Please don’t go, it’s worth the wait

Health outcomes are poorer for patients if they disengage from a service before receiving or completing care. This project is working to ensure that at the Broken Hill Health Service emergency department: patients receive the right care at the right time and in the right place; patients needing access to emergency care can access it when they need it; patients will remain engaged with the emergency services to achieve optimal management of their medical conditions; staff can focus on their...
Broken Hill Base Hospital
Added: 20 August 2015|Last updated: 26 August 2015
LifesmilesGOLD: Making oral health Care more accessible for more people

LifesmilesGOLD: Making oral health Care more accessible for more people

LifesmilesGOLD for Oral Health has introduced a change in our appointment scheduling. Appointment books are customised for each clinic to match demand. Urgent patients receive quicker access for their urgent treatment. There are more appointments available for patients who have less urgent oral health needs.
Murrumbidgee Local Health DistrictSouthern NSW Local Health District
Added: 20 August 2015|Last updated: 21 August 2015
Improving Your Image: Timely Access to Radiology Services

Improving Your Image: Timely Access to Radiology Services

Imaging departments across NSW are struggling to balance emergency, inpatient and outpatient care with resources. The increasing demand for medical imaging presents further difficulties in meeting expected timeframes, particularly for examination and reporting turnaround times. The radiology department will assist referring clinicians in making the patient’s journey through the hospital as efficient as possible by minimising delays, and improving timely access to medical imaging services....
Nepean Hospital
Added: 19 August 2015|Last updated: 21 August 2015
Young People Exiting Care: Out of Home Care Health Pathways Program Stage 3

Young People Exiting Care: Out of Home Care Health Pathways Program Stage 3

This project is in response to the request from NSW Kids and Families to address the identified cohort ‘Young People Exiting OOHC’ as part of the statewide OOHC Health Pathways Program.
South Eastern Sydney Local Health District
Added: 19 August 2015|Last updated: 7 September 2015
About Face Project: Clinical Redesign of Cleft and Craniofacial Services

About Face Project: Clinical Redesign of Cleft and Craniofacial Services

This project is about starting the journey towards the provision of better, more organised and coordinated care to ensure the best possible cleft and craniofacial services and experience for patients and their families.
Sydney Children's Hospital Network
Added: 18 August 2015|Last updated: 21 August 2015
An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'

An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'

Nepean Cancer Care Centre (NCCC) was established in 1998, setting up a comprehensive specialised interdisciplinary allied health team to support the care needs of the cancer patients throughout their cancer journey. Allied health services are experiencing the demand of a growing cancer care service. This project is working to ensure the most efficient, effective use of allied health resources to support the best patient journey....
Nepean Blue Mountains Local Health District
Added: 18 August 2015|Last updated: 25 August 2015
Too Long to Wait

Too Long to Wait

The prevalence of Gestational Diabetes Mellitus (GDM) and Type 2 Diabetes (T2D) in the Canterbury area has been increasing over the years and this trend is expected to upsurge with the new reference range for diagnosing GDM introduced in 2015. This project addresses an urgent need to improve systems and processes and realign its resources to ensure that pregnant women attending the clinic receive optimal and timely care....
Canterbury Hospital
Added: 18 August 2015|Last updated: 21 August 2015
Triple CCC Project - Care, Communication, Coordinate

Triple CCC Project - Care, Communication, Coordinate

The project team redesigned and implemented a new care coordination model which has transformed care delivery on the medical respiratory ward, improving safety, patient, carer and staff satisfaction.
Shellharbour Hospital
Added: 7 August 2015|Last updated: 4 November 2015
Eas-e-Referrals

Eas-e-Referrals

Patient referrals between general practice and Illawarra Shoalhaven Local Health District (ISLHD)specialist services are about to get easier thanks to a joint initiative of the ISLHD and COORDINARE – South Eastern NSW Primary Health Network. From May 2015, enhancements to current referral processes will include: a new electronic referral template that will auto-populate from patient records in general practice; the ability to transmit referrals directly and securely via Argus to the Illawarra Diabetes Service; the availability of a simple brochure...
Illawarra Shoalhaven Local Health District
Added: 7 August 2015|Last updated: 21 August 2015
Beat it! Every patient, every time

Beat it! Every patient, every time

The Beat It! (Beat the Mental Health National Emergency Access Target) project used clinical redesign methodology to identify barriers to the timely and efficient assessment, treatment, admission or discharge of mental health consumers presenting to Wyong Hospital emergency department. Solutions were developed to address the root causes of delays to reduce lengthy waiting times and enhance the consumer experience. Improved communication and collaboration between the divisions and teams will also enhance staff and consumer satisfaction....
Wyong Public Hospital
Added: 6 August 2015|Last updated: 21 August 2015
Time to Get Active

Time to Get Active

The group activity program was expanded and used evidence based practice to inform the content and structure of the program. The new program includes tai chi and yoga, social and cognitive stimulus activities including afternoon tea, an outdoor/community access group, an indoor walking group, a standing exercise group and interactive games
Woy Woy Public Hospital
Added: 15 July 2015|Last updated: 29 July 2015
Yhunger: Skills for healthy eating

Yhunger: Skills for healthy eating

Yhunger has developed educational resources and training workshops for youth workers that focus on ‘hands on’ skills development with young people.
Sydney Local Health District
Added: 15 July 2015|Last updated: 30 July 2015
Stepping Out of the Box

Stepping Out of the Box

A group rehabilitation class was established for eligible clients in weeks 6-12 of the Blacktown Transitional Aged Care Program, incorporating education, physical activity and social activities.
Western Sydney Local Health District
Added: 14 July 2015|Last updated: 4 September 2015
Sapphire Coast Graduate Physiotherapy Program

Sapphire Coast Graduate Physiotherapy Program

This project created an informal public-private partnership with collaborative recruitment, joint management and shared education for new graduates.
Bega Valley Health Service and Sapphire Coast Physiotherapy
Added: 14 July 2015|Last updated: 28 July 2015
Patient Safety Starts with ME

Patient Safety Starts with ME

This project installed a patient safety board and innovation board to engage staff in the process and allow patients and visitors to see how clinical practice impacts on safety and quality.
Hastings Macleay Clinical Network
Added: 13 July 2015|Last updated: 28 July 2015
Paediatric Bed Days Saved

Paediatric Bed Days Saved

This project developed a new model of care to allow children with standard or medium risk acute lymphoblastic leukemia, who have received high dose methotrexate, to be discharged within two days instead of five.
The Children's Hospital at Westmead
Added: 13 July 2015|Last updated: 27 July 2015
Carer Consultant Program

Carer Consultant Program

Northern NSW Local Health District developed a new model of consultation that electronically connects health service managers with carers in the community.
Northern NSW Local Health District
Added: 8 July 2015|Last updated: 22 July 2015
Move2Music

Move2Music

The project established a Move2Music program, which encouraged participants to dance and play games during a two-hour session with staff from Dareton Primary Health Centre
Dareton Primary Health Centre
Added: 8 July 2015|Last updated: 4 September 2015
Improving Management of Long Stay Patients

Improving Management of Long Stay Patients

Liverpool Hospital implemented a sustainable process for monitoring, management and early escalation of long stay patients. The goal was to provide a structure for helping clinical teams develop appropriate and high-quality patient management plans.
Liverpool Hospital
Added: 8 July 2015|Last updated: 4 November 2015
Developing a Young Adult Diabetes Service

Developing a Young Adult Diabetes Service

This project developed a specialist diabetes service for people aged 16 to 25, at The Tweed Hospital in Northern NSW Local Health District.
The Tweed Hospital
Added: 2 June 2015|Last updated: 16 June 2015
Read the Play Murrumbidgee

Read the Play Murrumbidgee

Read the Play is a mental health literacy program designed for junior levels of sports clubs. It provides information about mental illness through fun and interactive games, helping remove the stigma of mental illness and increase help-seeking behaviour.
Murrumbidgee Local Health District
Added: 27 May 2015|Last updated: 16 June 2015
Vertebrae Fractures: Rural Management Adaptions

Vertebrae Fractures: Rural Management Adaptions

This project developed clear management plans with standardised clinical products and processes, formal education and training, and enhanced clinical governance.
Mid North Coast Local Health District
Added: 27 May 2015|Last updated: 27 May 2015
Quality in Acute Stroke Care Implementation Project (QASCIP)

Quality in Acute Stroke Care Implementation Project (QASCIP)

Following results of a successful trial, the QASCIP implemented three clinical protocols to manage fever, hyperglycaemia and swallowing in stroke (the Fever, Sugar, Swallow (FeSS) clinical protocols). The Nursing Research Institute partnered with the ACI, 15 local health districts, clinicians and the National Stroke Foundation to implement the FeSS clinical protocols in all 36 NSW stroke services.
St Vincent's Health Network
Added: 27 May 2015|Last updated: 27 May 2015
The Future of Service Cohesion

The Future of Service Cohesion

This project developed an integrated model of care that facilitated early discharge from inpatient units and transferred care back to the community, with home-based treatments provided by an Acute Care Team.
Croydon Community Health Centre, Concord Centre for Mental Health
Added: 25 May 2015|Last updated: 9 June 2015
Let’s Be Free of Vancomycin Resistant Enterococcus (VRE)

Let’s Be Free of Vancomycin Resistant Enterococcus (VRE)

The project implemented measures to deal with nosocomial infections, including increased swabbing, improved cleaning services, cleaning surveillance tools, personal hygiene packs and patient questionnaires.
St George Hospital
Added: 25 May 2015|Last updated: 27 May 2015
Chronic Disease Oral Health Pilot Project

Chronic Disease Oral Health Pilot Project

A Chronic Disease Oral Health Service has been established at Royal North Shore Hospital (RNSH), with a dental officer and oral health therapist. The service provides an expedited course of dental care with a strong focus on oral hygiene for chronic disease patients. A referral pathway to this clinic has been implemented using a referral form that is completed by chronic disease services....
Royal North Shore Hospital
Added: 18 May 2015|Last updated: 25 May 2015
Smoothing the Way for Central Venous Access Device Insertions: Reducing road-bumps for cancer patients

Smoothing the Way for Central Venous Access Device Insertions: Reducing road-bumps for cancer patients

Approximately 50 CVADs are inserted per month by CVAD Procedural Clinical Nurse Consultants (CNC) at SVH. By implementing small-scale changes within the hospital, SVH has been able to reduce the usual incident rate for CVAD patient bookings from one in five at the beginning of 2014, to one in 20 by the end of the year.
St Vincent's Hospital
Added: 4 May 2015|Last updated: 18 May 2015
NSW Forensic Patient Needs and Services Project

NSW Forensic Patient Needs and Services Project

This project conducted a detailed examination of forensic mental health services in NSW and assessed the needs of current forensic patients, to see whether they are being met. This information will inform the need for service reform and development.
Justice Health and Forensic Mental Health Network
Added: 4 May 2015|Last updated: 18 May 2015
Multidisciplinary Teams in Focus: Improving the Journey of the Person with Complex Needs

Multidisciplinary Teams in Focus: Improving the Journey of the Person with Complex Needs

This project aims to enhance multidisciplinary teamwork in a rural hospital, by ensuring that acute ward and community health staff participate in care planning for admitted patients and improve the interface between the acute settings and community health services.
Deniliquin Health Service
Added: 4 May 2015|Last updated: 4 May 2015
Decreasing Tissue Retention in Coronial Autopsies

Decreasing Tissue Retention in Coronial Autopsies

This project examined the issue of coronial autopsy tissue retention and implemented policies and practices that reduced the amount of tissue retained and the proportion of autopsy cases where tissue was retained, without decreasing the quality of service provided.
NSW Health Pathology
Added: 1 May 2015|Last updated: 15 May 2015
Fit for Work

Fit for Work

This project aims to reduce overall sick leave rates of Mid North Coast Local Health District (MNCLHD) staff by introducing a ‘Fitness Passport’ program, which targets 850 staff and encourages them to attend a gym on a regular basis.
Mid North Coast Local Health District
Added: 1 May 2015|Last updated: 15 May 2015
Ready, Set, Go! Effective Discharge Planning at St Vincent’s Hospital

Ready, Set, Go! Effective Discharge Planning at St Vincent’s Hospital

This project implemented a range of tools to reduce discharge delays at every stage of the patient journey, reducing length of stay and improving patient satisfaction and access to inpatient beds.
St Vincent's Hospital
Added: 20 April 2015|Last updated: 22 April 2015
eSURG: Streamlining the Admission Process for Surgery at St George Hospital

eSURG: Streamlining the Admission Process for Surgery at St George Hospital

The project will improve the Recommendation for Admission process for patients undergoing upper gastrointestinal surgery. The solutions developed will simplify the process for patients, surgeons and admissions staff by reducing inefficiencies and unnecessary delays.
St George Hospital
Added: 20 April 2015|Last updated: 22 April 2015
Sugar S.N.A.P – Supporting the Needs of Aboriginal People

Sugar S.N.A.P – Supporting the Needs of Aboriginal People

This Dubbo Diabetes Integrated Care Project works across sectors to ensure an integrated approach to the care of Aboriginal people with diabetes. Fundamental to this approach is giving Aboriginal people an authentic voice in the way care is delivered to them.
Western NSW Local Health District
Added: 20 April 2015|Last updated: 22 April 2015
General Practitioner and Mental Health Collaborative Care Project

General Practitioner and Mental Health Collaborative Care Project

This project improves the way primary care and mental health services work with consumers to manage their physical health. The new model of care establishes and develops roles and responsibilities, communication pathways, ongoing care and escalation strategies, with an annual review to accommodate the individual needs of each consumer.
Sydney Local Health District
Added: 17 April 2015|Last updated: 22 April 2015
Re-ACT: Redesigning Allergy Care Together for Children

Re-ACT: Redesigning Allergy Care Together for Children

This project is developing streamlined health pathways, improving operational systems, standardising diagnostic services and developing an education framework for health professionals to provide integrated care for children with diagnosed or potential food allergies.
Sydney Children's Hospital Network
Added: 17 April 2015|Last updated: 22 April 2015
A Pain in the Gut

A Pain in the Gut

This project will audit the medical records of Australian Refined Diagnostic Reference Group G70 – Other Digestive System Disorders patients at Gosford Hospital to investigate the reasons for increasing length of stay and implement strategies to decrease this rate.
Gosford Hospital
Added: 16 April 2015|Last updated: 23 April 2015
The Sugar Fix

The Sugar Fix

The project focused on planning, coordinating and integrating diabetes services in the local community and primary healthcare system. Newly diagnosed patients with Type 2 Diabetes Mellitus (T2DM) will be managed using appropriate referral pathways led by their general practitioner.
South Eastern Sydney Local Health District
Added: 14 April 2015|Last updated: 22 April 2015
Once Is Not Enough

Once Is Not Enough

The project aims to address barriers that impact the attendance of women aged 50 to 69 years in the BreastScreen program, including health literacy, access for Culturally and Linguistically Diverse women and awareness of the program among General Practitioners in Sydney Local Health District.
Sydney Local Health District
Added: 14 April 2015|Last updated: 1 September 2015
Breast in the West

Breast in the West

This project aims to increase awareness of the benefits of mammograms among General Practitioners and women in Western Sydney, through education and training initiatives.
Westmead Breast Cancer Institute
Added: 10 April 2015|Last updated: 23 April 2015
Model of Care for People with Eating Disorders

Model of Care for People with Eating Disorders

Illawarra Shoalhaven Local Health District is establishing a model of care for people with eating disorders, in line with Stage 1 implementation of the NSW Service Plan for People with Eating Disorders 2013-2018.
Illawarra Shoalhaven Local Health District
Added: 8 April 2015|Last updated: 22 April 2015
Youth at Risk: Preventing hepatitis C in young people who are injecting

Youth at Risk: Preventing hepatitis C in young people who are injecting

This project involves the development of a training package aimed at youth workers who may work with young people at risk of hepatitis C.
South Eastern Sydney Local Health District
Added: 8 April 2015|Last updated: 22 April 2015
End of Life Care at Bowral Hospital

End of Life Care at Bowral Hospital

This program will provide better and more appropriate clinical care to the dying patient and their family, through improved education, End of Life Care policies, referral pathways, nursing resources and the use of volunteers as support for carers.
Bowral Hospital
Added: 8 April 2015|Last updated: 9 June 2015
Improving Admitted National Emergency Access Targets Performance

Improving Admitted National Emergency Access Targets Performance

A four-bed Emergency Medicine Unit (EMU) is planned for the ED of Orange Health Service, to admit selected patients with conditions that can be dealt with in less than 24 hours but don’t require high-level nursing care or monitoring. This will avoid referrals, formal admission and registrar review, ensuring rapid transfer home after a short stay. Patients with certain conditions will be admitted to the EMU on specific pathways to ensure compliance, avoid bed block and enable nurse-led transfer of...
Orange Health Service
Added: 31 March 2015|Last updated: 17 April 2015
Emergency Nurses Extended Practice Project

Emergency Nurses Extended Practice Project

This project focused on ensuring that patients presenting to the emergency department are able to receive appropriate treatment by an appropriate person, within triage benchmark timeframes, and provided escalation of care to a senior medical officer as required. It was implemented with a supporting clinical governance structure, clinical nurse protocols and standing orders, as well as an education and training program, which defines the extended scope of the emergency registered nurse....
South Eastern Sydney Local Health District
Added: 31 March 2015|Last updated: 17 April 2015
Diet Changes

Diet Changes

Patients transition through their episode of care and often require changes to their diets based on allergies, intolerances, procedural and/or diagnostic requirements. Clinicians often become confused by the diet choices available and do not assess the patient’s diet history due to a lack of understanding on the impact that an incorrect diet can have on the patient. This project aimed to investigate the causes of the errors and develop solutions that were systematic, achievable and sustainable....
Gosford Hospital
Added: 31 March 2015|Last updated: 15 May 2015
Coordinating Mental Health Transfer of Care

Coordinating Mental Health Transfer of Care

Essential to seamless transfer of care is the engagement of and communication with relevant clinicians from the inpatient and community settings, as well as the consumer or carer during discharge planning. This project has highlighted the real issues underlying care coordination, which have persisted and become more complex as local services have evolved. An objective analysis of these issues has occurred with focused strategies and an implementation plan that places the patient at the centre of care....
Murrumbidgee Local Health District
Added: 31 March 2015|Last updated: 17 April 2015
Sugar Gum - Diabetes and Gum Disease

Sugar Gum - Diabetes and Gum Disease

Gum disease is a chronic inflammatory disease which has a direct impact on blood sugar levels, yet diabetic patients are not routinely referred for oral health checks. This project works with high risks groups such as the elderly, people with chronic disease and Aboriginal people. It encourages people with diabetes to make healthy choices by educating them on the importance of oral health and its impact on blood sugar levels. Following dental evaluation, treatment and education, home packages are given...
Menindee Health Service
Added: 23 March 2015|Last updated: 25 March 2015
Aboriginal Well-being: A Cancer Journey of Healing

Aboriginal Well-being: A Cancer Journey of Healing

'A Cancer Journey’ booklets were developed in partnership with local Aboriginal people, Mid North Coast Local Health District, the Medicare Local, Aboriginal Medical Services, North Coast Cancer Institute, Cancer Council NSW and BreastScreen NSW. The reader is navigated from reception through treatment of Radiation and Chemotherapy, using both text and photographs of the actual units. Aboriginal people within MNCLHD are true partners in the development, use and ongoing review of this educational resource....
Mid North Coast Local Health District
Added: 13 March 2015|Last updated: 25 March 2015
Shared Care Community Midwifery - Maternity Model of Care

Shared Care Community Midwifery - Maternity Model of Care

When birthing ceased in 2011, women who gave birth outside Narrandera and returned home to Narrandera had no access to follow-up services or to a Midwife in the first two weeks after birth. Shared Care Community Midwifery engaged the support of GP Visiting Medical Officer/Obstetricians in providing antenatal clinics and support for midwives to conduct clinical review and post natal home visits. The evaluation of this model of care supports that the model is effective, safe and sustainable....
Murrumbidgee Local Health District
Added: 13 March 2015|Last updated: 25 March 2015
Who Ya Gunna Call?

Who Ya Gunna Call?

Each year a one day event is held during NAIDOC week to bring communities, government and non-government, as well as health service providers together in a non-threatening way to improve and promote access to health services, especially for Aboriginal people and communities in the Coffs Harbour Local Government Area.
Mid North Coast Local Health District
Added: 12 March 2015|Last updated: 25 March 2015
How Access Has Changed Emergency Mental Health Care in the Bush

How Access Has Changed Emergency Mental Health Care in the Bush

Many rural and remote towns have limited access to mental health specialist services and local providers bear the responsibility for emergency mental health care. The Mental Health Emergency Care – Rural Access Program (MHEC-RAP) is a telepsychiatry program established in western NSW to provide accessible specialist emergency mental health care and is available 24 hours 7 days a week. MHEC-RAP is changing the local provision of emergency mental health care. Local providers are no longer ‘flying blind’ as this has...
Broken Hill University Department of Rural Health
Added: 11 March 2015|Last updated: 25 March 2015
Video Examples of Speech Pathology Activities - VESPA

Video Examples of Speech Pathology Activities - VESPA

VESPA was created as a medium for centre staff and parents to easily and conveniently access video demonstrations of Speech Pathology activities. Data collected over a six month period indicated steady viewing of the resources. This model is readily adapted to other services.
North Coast Medicare Local
Added: 11 March 2015|Last updated: 25 March 2015
Supporting Dementia and Delirium Care with Volunteers

Supporting Dementia and Delirium Care with Volunteers

In partnership with Alzheimer’s NSW, volunteers were recruited and trained for a structured person-centred dementia-delirium hospital volunteer program. The volunteer intervention provided one to one emotional support and practical assistance aimed at reducing delirium risk to patients with cognitive impairment. There was a trend towards reduced falls at the volunteer intervention facility. The program was highly accepted with 96% of staff and 100% of volunteers perceiving the program as having a beneficial effect on patient outcomes and should continue....
Southern NSW Local Health District
Added: 11 March 2015|Last updated: 25 March 2015
NSW Ambulance  Authorised Palliative Care Plans

NSW Ambulance Authorised Palliative Care Plans

Authorised Palliative Care Plans were introduced across the state by NSW Ambulance to support paramedic decision making in meeting the needs of individual patients while respecting their palliative wishes. NSW Ambulance applies this protocol to palliative and end of life care, when an ambulance responds to a patient with an endorsed Authorised Palliative Care Plan in place.
NSW Ambulance
Added: 11 March 2015|Last updated: 30 March 2015
Caring for Your Future Health: Long Term Follow Up and Late Effects Clinic

Caring for Your Future Health: Long Term Follow Up and Late Effects Clinic

Westmead Hospital is the largest allogeneic Blood and Marrow Transplant (BMT) centre in NSW, performing more than 1000+ transplants since 1981. Since then there have been improved outcomes and Westmead have a number of long term survivors post BMT, which continues to grow annually. This has required a shift in the model of care that is provided to address the survivor’s needs. In 2012, Westmead BMT developed a formalised multidisciplinary team approach to Long Term Follow Up. This included the...
Westmead Hospital
Added: 23 February 2015|Last updated: 30 March 2015
Keep Them Safe and Whole Family Teams - An Integrated Partnership Approach to Health Care

Keep Them Safe and Whole Family Teams - An Integrated Partnership Approach to Health Care

Whole Family Teams (WFTs) include mental health and drug and alcohol clinicians working together in multidisciplinary teams to provide comprehensive mental health, drug and alcohol and family assessment and evidence informed individual and family in-home interventions for approximately six months. The model of care was informed by the best available evidence regarding interventions for families with complex mental health and drug and alcohol needs and the impact of these problems on the safety of their children. The central theme of...
Mental Health and Drug and Alcohol Office (MHDAO)
Added: 18 February 2015|Last updated: 5 March 2015
Community Nursing Palliative Care Procedure

Community Nursing Palliative Care Procedure

This procedure will provide a process from registration of a new client, assessment tools, monitoring tools and end of life pathway tool and bereavement follow up for the generalist community health nurses. It will provide Generalist Community Nurses and Palliative Care Nurses with a structured format and standardised processes and tools to use when assessing palliative care clients.
Tweed Byron Health Service Group
Added: 18 February 2015|Last updated: 10 March 2015
Save the Date to Vaccinate Campaign

Save the Date to Vaccinate Campaign

The Save the Date to Vaccinate campaign is part of a long term strategy to improve childhood vaccination rates in NSW. The key message of the Save the Date to Vaccinate campaign focuses on ‘on time’ immunisation, addressing a lack of understanding about the importance of vaccinating children in line with the recommended immunisation schedule.
NSW Ministry of Health
Added: 16 February 2015|Last updated: 16 February 2015
Rapid HIV and Sexually Transmissible Infections Testing

Rapid HIV and Sexually Transmissible Infections Testing

Sydney Sexual Health Centre with partners ACON and the Kirby Institute, developed outreach testing models staffed by peer educators and a specialist nurse. a[TEST] models included after-hours testing at community organisation premises, a mobile testing caravan at Taylor Square for World AIDS Day, and a Darlinghurst shop front for the Mardi Gras Festival 2014. High rates of consumer satisfaction with the models and success in accessing gay men who had never had a HIV test or were testing infrequently was...
South Eastern Sydney Local Health District
Added: 16 February 2015|Last updated: 16 February 2015
Standing Balance Classes: improve balance and function for rehabilitation inpatients

Standing Balance Classes: improve balance and function for rehabilitation inpatients

This project demonstrates the effective implementation of best evidence to improve patient outcomes in a rehabilitation setting. Patients consistently report poor balance as a significant factor in their recovery. Focusing on patient centred care, clinicians within the physiotherapy department performed an evidence based review aiming to identify the most effective way of improving balance.
Bankstown Lidcombe HospitalCamden Hospital
Added: 16 February 2015|Last updated: 17 February 2015
Kitted Out for Blood Cultures

Kitted Out for Blood Cultures

To reduce blood culture contamination rates at Campbelltown Hospital, a blood culture kit was introduced to the adult departments. The project foundation is built on getting it right the first time and reducing unwarranted clinical variation by implementing one standardised kit with one set of instructions. This has embedded better practice focusing on aseptic technique.
Campbelltown Hospital
Added: 11 February 2015|Last updated: 16 February 2015
eCommunicating Patient Feeding Assistance Needs

eCommunicating Patient Feeding Assistance Needs

In 2013 a modification to electronic medical record (eMR) diet ordering was initiated to communicate patient feeding assistance requirements electronically at the time of ordering a patient diet. This modification now triggers a bright marker on the patient’s meal tray to clearly indicate their eating assistance needs at every meal.
Prince of Wales Hospital
Added: 11 February 2015|Last updated: 11 February 2015
A Safe Benzodiazepine Guideline for Elderly Inpatients

A Safe Benzodiazepine Guideline for Elderly Inpatients

This project was a result of the Junior Medical Officer Quality and Safety Committee. While defining its role in its pilot 12 months, concerns regarding the prescribing of benzodiazepines in the elderly inpatients were identified and acted upon by way of two audits, guideline creation and education packages.
Hunter New England Local Health District
Added: 5 February 2015|Last updated: 11 February 2015
Active Kyogle

Active Kyogle

Active Kyogle was a three-year federally-funded chronic disease prevention project which relied on the community to decide the health priorities and collaborative partners to plan and deliver the interventions. Active Kyogle empowered the community to implement a health promotion program to prevent chronic disease focusing on projects that increase healthy eating, physical activity and reducing social isolation.
Northern NSW Local Health District
Added: 5 February 2015|Last updated: 11 February 2015
Gosford Surgical Admissions Centre Waiting Room Project

Gosford Surgical Admissions Centre Waiting Room Project

The Gosford Surgical Admissions Centre (GSAC) is a short stay surgical admissions centre providing care to 1350 elective patients per month. The project aim is to improve the patient satisfaction rate by focusing on communication, the waiting room environment, the admission processes and streamline documentation.
Gosford Hospital
Added: 23 January 2015|Last updated: 25 February 2015
Electronic Patient Journey Boards

Electronic Patient Journey Boards

The Electronic Patient Journey Board is a highly visible interactive touch screen, able to feed data directly from the electronic medical record and patient administration system. It is designed to facilitate multidisciplinary handover meetings with information displayed in a highly visual medium with graphic icons and colour schemes to discretely share clinical, financial and demographic information.
Central Coast Local Health District
Added: 17 December 2014|Last updated: 17 December 2014
Enhanced Scope of Practice Model of Care

Enhanced Scope of Practice Model of Care

The ESOP Model of Care was designed along with a supporting clinical governance structure, n education and training program and clinical pathways which define the scope of the ESOP Nurse. By developing the current rural nursing workforce to ensure that patients in small communities were able to receive appropriate treatment, by an appropriate person, at the appropriate time, without having to be transferred to larger facilities some distance away....
Murrumbidgee Local Health District
Added: 15 December 2014|Last updated: 15 December 2014
In the Hand of Our Clinicians

In the Hand of Our Clinicians

A mobile phone viewable website allows clinicians ready access to assist in the safe, appropriate and timely prescribing of antimicrobials, thus decreasing the risk of healthcare associated bloodstream infections.
Hunter New England Local Health District
Added: 15 December 2014|Last updated: 17 December 2014
Food Packaging Improvement

Food Packaging Improvement

A successful partnership between HealthShare NSW and Arthritis Australia has dramatically redesigned packaged food, improving ease of opening to ensure NSW public hospital patients and people at home can access food more easily, increase the amount they eat, build nutrition and support good health outcomes.
HealthShare NSW
Added: 15 December 2014|Last updated: 15 December 2014
Unlocking the door to chronic disease management in custody

Unlocking the door to chronic disease management in custody

This program aims to improve the health of patients with chronic disease whilst in custody as well as connecting them to community services upon release to ensure their continuum of care. Following three years of implementation, this current initiative relates to the redesign of the program to increase patient access through improved identification of patients with chronic disease and the application of risk stratification to measure a patient’s risk of hospitalisation for appropriate management of care....
Justice Health and Forensic Mental Health Network
Added: 5 December 2014|Last updated: 8 December 2014
Heart to Heart: Partnering Patients with their Healthcare

Heart to Heart: Partnering Patients with their Healthcare

This project aims to work with acute, community and primary care services to better support patients with chronic heart failure to live well, at home.
Blacktown Mount Druitt Hospital (Blacktown Campus)Blacktown Mount Druitt Hospital (Mount Druitt Campus)
Added: 5 December 2014|Last updated: 8 December 2014
Stepping Home with Cellulitis

Stepping Home with Cellulitis

Stepping Home with Cellulitis results in reduced length of stay for patients admitted to RNSH with Cellulitis through implementation of a clinical pathway.
Royal North Shore Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Count Me In: To Improve Patient Care

Count Me In: To Improve Patient Care

Without clearly documenting non admitted patient activity, the District will never be able to fully describe the importance of clinical care provided to patients who are not formally admitted to hospital. How they help keep people healthy and in the community and how they assist in providing advice and treatment options for patients and their carers that do not revolve around physically being in a hospital....
Hunter New England Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
Strong Voice Healthy Communities

Strong Voice Healthy Communities

To establish culturally appropriate mechanisms to ensure MNCLHD engages and works with Aboriginal patients, families and communities to plan and evaluate health services and to ensure effective partnerships with Aboriginal communities are established to improve the quality and safety of care provided.
Mid North Coast Local Health District
Added: 4 December 2014|Last updated: 5 February 2015
Improving Outpatient Services Across Bega Valley Health Service

Improving Outpatient Services Across Bega Valley Health Service

Bega Valley Health Service Executive highlighted the need to develop sustainable outpatient clinics across the health service to improve patient access and experience and meet the demands of the community while being cost effective and aligning processes with Activity Based Funding criteria.
Bega District Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Lymphoedema Management in Occupational Therapy

Lymphoedema Management in Occupational Therapy

This approach is focused on facilitating early intervention with improved awareness of the chronic condition and referral pathway. Solutions aim to empower patients with the ability to independently self-manage with support of an integrated care approach with community health and EnableNSW to minimize long episodes of care with the outpatient service. Improved efficiencies with a service agreement and planned patient journey aim to help meet the demand of the service and reduce the wait time for treatment....
Sydney Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
Pre Admission Clinic Managing Attendance Numbers (PACMAN)

Pre Admission Clinic Managing Attendance Numbers (PACMAN)

This is a clinical redesign project being undertaken at Concord Repatriation General Hospital that is focused on improving the patient journey for elective surgery patients by reducing delays in the Pre Admission Clinic and reducing cancellations on the day of surgery.
Concord Repatriation General Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Hand in Hand: Connecting Acute Aged Care Services with Residential Aged Care Facilities

Hand in Hand: Connecting Acute Aged Care Services with Residential Aged Care Facilities

This project aims to provide care to patients in their home for patients who are living in Residential Aged Care Facilities. This will be through either face to face consultations or consultations using Telehealth (video conferencing). This project will also smooth the process for those patients who do need to go to hospital, avoiding lengthy stays in busy Emergency Departments.
Nepean Blue Mountains Local Health District
Added: 4 December 2014|Last updated: 8 December 2014
RESCUERS: Reduce elective surgery cancellations utilising existing and realigning services

RESCUERS: Reduce elective surgery cancellations utilising existing and realigning services

An elective surgical project was conducted across the three hospital sites of Manly, Mona Vale and Hornsby. The aims of the project were to reduce the number of “no bed” cancellation of elective surgery to improve access to surgery. To increase the types of procedures that can be performed as Day Only procedures and improve access to surgery.
Manly HospitalMona Vale HospitalHornsby Ku-ring-gai Hospital
Added: 4 December 2014|Last updated: 8 December 2014
Paediatric Bereavement – The Experience of Families

Paediatric Bereavement – The Experience of Families

Videos and resources have been developed to support families who have experienced the death of a child. These resources also educates health professionals on the experience of grief and loss, improving the service provided to emotionally isolated families.
Sydney Children's Hospital Network
Added: 21 November 2014|Last updated: 15 December 2014
The Angelina Effect: the Personal Risk Assessment Clinic

The Angelina Effect: the Personal Risk Assessment Clinic

The development of a Personal Risk Assessment (PRA) Clinic was established to offer women accurate and personalised breast cancer risk advice and assessment
Illawarra Shoalhaven Local Health District
Added: 21 November 2014|Last updated: 15 December 2014
Blacktown and Mount Druitt Hospitals Expansion Project

Blacktown and Mount Druitt Hospitals Expansion Project

This project implemented consumer engagement activities including steering committees, working parties and community forums involving consumer representatives, clinicians and architects, to seek input into the design and development of the Blacktown Mount Druitt Hospital (BMDH) Expansion Project.
Health InfrastructureWestern Sydney Local Health District
Added: 21 November 2014|Last updated: 13 November 2015
Electronic Chest Pain Pathway (eCPP) in the eMR

Electronic Chest Pain Pathway (eCPP) in the eMR

The seamless, person-centred Electronic Chest Pain Pathway (eCPP) was developed to be compatible with all other pathways. It provided continuous care for patients with deteriorating health and developed key partnerships between the project teams that co-designed the easy to use evidence based tool.
Illawarra Shoalhaven Local Health District
Added: 21 November 2014|Last updated: 15 December 2014
Holistic Health for Mental Health Clients

Holistic Health for Mental Health Clients

The co-located General Practice clinic has cared for over 100 consumers who had not seen a General Practitioner in the last 12-18 months. In partnership with existing metal health services, the co-location model ensures community mental health services work collaboratively with the GP to improve the health status of community mental health clients, providing seamless and continuous care. This initiative increases community access to GPs, Psychiatrists, Clinical Psychologists and other Allied Mental Health Professionals for Mental Health Care....
Sydney Local Health District
Added: 21 November 2014|Last updated: 21 November 2014
Yanagagi Numbadil Nurbul - Walking Together in Friendship

Yanagagi Numbadil Nurbul - Walking Together in Friendship

Bathurst Health Service was one of eight NSW Hospitals to participate in the Aboriginal Identification Hospital Quality Improvement Project. This initiative has considered the needs of Aboriginal people as outlined in the NSW Health Impact Statement to ensure a significant focus on quality improvement and partnering with Aboriginal patients and community.
Western NSW Local Health District
Added: 31 October 2014|Last updated: 19 December 2014
Healthy Kids Bus Stop (HKBS) Project

Healthy Kids Bus Stop (HKBS) Project

The Healthy Kids Bus Stop (HKBS) Project is a community-based integrated care partnership between Royal Far West, Western NSW Local Health District, Western NSW Medicare Local, and Ronald McDonald House Charities to address the gaps in child health needs in rural NSW.
Western NSW Local Health District
Added: 31 October 2014|Last updated: 28 January 2015
Impact of Physiotherapy Care in the Emergency Department

Impact of Physiotherapy Care in the Emergency Department

This study will pool data from multiple sites to quantitatively demonstrate the relative efficiency of physiotherapy service compared with the usual care provides for patients presenting to ED with musculoskeletal conditions (triage category 3-5). The study will compare waiting times and overall length of stay for patients presenting to ED with an isolated musculoskeletal injury treated by the physiotherapy practitioner and this data will be compared to the treatment provided by usual care providers to determine if there is a...
Westmead Hospital
Added: 30 October 2014|Last updated: 30 October 2014
Validation and Impact of the 4 Hour Rule in Emergency Departments

Validation and Impact of the 4 Hour Rule in Emergency Departments

The purpose of this partnership project is to assess the impact of the four-hour rule/National Emergency Access Target (NEAT) policy in reducing access block and its effects of Emergency Department (ED) overcrowding on patients before and after its implementation. The large data linkage study will examine the trends and characteristics of patients under the policy in WA hospitals and compare them with similar patients not under the policy....
Simpson Centre for Health Services Research, University of New South Wales
Added: 30 October 2014|Last updated: 30 October 2014
HiRAID: Evaluation of an emergency nursing assessment framework

HiRAID: Evaluation of an emergency nursing assessment framework

The objective of the study was to evaluate HiRAID: an innovated evidence-based assessment framework designed to structure the initial patient assessment of patients presenting to the ED once triaged. The HiRAID components are: collecting a patient History; identifying Red flags; performing a physical Assessment; Interventions; Diagnostics; reassessment and communication. The study employs a pre-test and post-test design, using immersive simulated scenarios, questionnaires and focus groups to evaluate participants’ satisfaction and self-efficiency levels, documentation and assessment performance before and after undertaking...
Sydney Nursing School, University of Sydney
Added: 30 October 2014|Last updated: 30 October 2014
Older People with Musculoskeletal Conditions in Emergency Departments

Older People with Musculoskeletal Conditions in Emergency Departments

Assessment of cognitively impaired older persons with musculoskeletal conditions in Emergency Departments (EDs). To conduct a comparative study assessing pain scores and analgesic administration in cognitively impaired and cognitively intact older people diagnosed with a long bone fracture. To conduct a cluster randomised controlled trial of the Pain Assessment in Advanced Dementia (PAINAD) screening tool for cognitively impaired older people presenting with suspected long bone fracture; To determine if the PAINAD screening tool assists emergency nurses’ pain assessment and facilitates...
Northern Sydney Local Health District
Added: 29 October 2014|Last updated: 30 October 2014
Demand for Emergency Service Trends in NSW 2010-15

Demand for Emergency Service Trends in NSW 2010-15

A population based study of Emergency Department utilisation and length of stay in New South Wales. Understanding population level drivers of emergency department demand is important for planning future health resources across NSW, including optimal Emergency Department (ED) capacity and implementing patient focused ED models of care. Such models of care include aged care assessment teams, falls prevention programs, chest pain observation units, short stay units, mental health liaison teams and minor injury or fast track units. The study will...
Royal Prince Alfred Hospital
Added: 27 October 2014|Last updated: 29 October 2014
Clinician-led Improvement in Cancer Care

Clinician-led Improvement in Cancer Care

This study will provide crucial evidence about how to develop effective implementation strategies that can be delivered through clinical networks to embed recommended care into practice to improve patient outcomes. The study will be one of the first randomised trials to test the effectiveness of delivering implementation strategies through clinical networks to lead changes in clinical practice in hospitals and improve evidence based care in Australia. The NHMRC partnership grant NHMRC Partnership Grant is co-funded by the Prostate Cancer Foundation...
Sax Institute
Added: 27 October 2014|Last updated: 29 October 2014
Brainman Pain Management Resources

Brainman Pain Management Resources

A series of educational videos to help understand chronic pain, and improve pain service delivery.
Hunter New England Local Health District
Added: 24 October 2014|Last updated: 26 November 2015
Far West Mental Health Recovery Centre

Far West Mental Health Recovery Centre

The Far West Mental Health Recovery Centre (FWMHRC) is public mental health admission facility to be operated in partnership with a Community Managed Organisation (CMO) in NSW. The FWMHRC is a 10-bed unit in the grounds of Broken Hill Health Service. It provides step-up step-down care to people requiring support to overcome mental ill health. The inclusion of the FWMHRC into the spectrum of integrated mental health and drug and alcohol programs in Far West NSW has solved a number...
Neami National
Added: 23 October 2014|Last updated: 23 October 2014
NSW Emergency Department Airway Registry Project

NSW Emergency Department Airway Registry Project

A prospective observational study of the practice of endotracheal intubation in NSW Emergency Departments (EDs) with subsequent development of practice improvement guidelines and training.
Royal North Shore Hospital
Added: 15 October 2014|Last updated: 29 October 2014
Fly in Fly out Rural Hospital to Regional Medical Hub

Fly in Fly out Rural Hospital to Regional Medical Hub

A needs analysis was undertaken and medical workforce requirements were identified and positions created. Through engagement with medical and government bodies, an innovative multi-platform advertising campaign and remuneration incentives, clinicians with the right skill mix were attracted to the hospital.
Griffith Base Hospital
Added: 10 October 2014|Last updated: 10 October 2014
North Coast Cancer Institute Lync Project

North Coast Cancer Institute Lync Project

This telehealth project has used Microsoft LyncTM software and IT hardware to facilitate communications between cancer specialists and primary care providers in regional and rural areas such as Port Macquarie, Coffs Harbour and Lismore.
Mid North Coast Local Health District
Added: 12 September 2014|Last updated: 23 October 2014
Deniliquin Collaborative Midwifery Group Practice

Deniliquin Collaborative Midwifery Group Practice

Deniliquin Collaborative Midwifery Group Practice (DCMGP) offers midwife-led services and General Practice (GP) shared care to women who chose to be cared for locally and birth locally if they have a low-risk pregnancy. Women with no identified risks are supported by a Midwife and share care arrangements with the GP, Obstetrician and Specialist Obstetrician. Women with an identified pregnancy risk, labour or postnatal period are linked with additional specialist services provided from Victoria....
Murrumbidgee Local Health District
Added: 10 September 2014|Last updated: 1 October 2014
In Safe Hands: Structured Interdisciplinary Bedside Rounds

In Safe Hands: Structured Interdisciplinary Bedside Rounds

The structured interdisciplinary bedside rounds (SIBR) project involved a restructuring of the Medical Unit at Orange to allow care to be delivered via daily interdisciplinary patient and family-centred rounds delivered in plain English with collaborative care and goal planning involving patient, family and the multidisciplinary healthcare team.
Orange Health Service
Added: 10 September 2014|Last updated: 11 November 2016
Midwives with Women

Midwives with Women

The MCBS is a publicly funded homebirth model of care that offers women a safe option to birth at home supported by skilled midwives. It also supports their right to choose where they will give birth.
Northern NSW Local Health District
Added: 10 September 2014|Last updated: 26 September 2014
Stop Assess and Move Smarter (SAMS)

Stop Assess and Move Smarter (SAMS)

The Stop Assess and Move Smarter (SAMS) Project is an initiative of the Western Sydney Local Health District Manual Handling Team to strategically reduce manual handling risks at Blacktown Mt Druitt Hospital (BMDH) to measurably improve patient and staff safety. The objectives of the project are to: Reduce the workers compensation claims attributed to manual handling injuries to BMDH staff by 5% by December 2014 Measurably improve the manual handling experience of BMDH admitted patients by December 2014 Measurably improve...
Blacktown Mount Druitt Hospital (Blacktown Campus)Blacktown Mount Druitt Hospital (Mount Druitt Campus)
Added: 19 August 2014|Last updated: 9 October 2014
Kids Acute Liaison in Mental Health

Kids Acute Liaison in Mental Health

The Kids Acute Liaison in Mental Health (KALM) project established a clear pathway and guideline for all Mental Health presentations to the Emergency Department (ED). This improved collaboration between the ED and Psychological Medicine, ensuring patient care was always the prime focus. This also helped eliminate lengthy delays for patients which in turn improved the National Emergency Access Targets (NEAT).
The Children's Hospital at Westmead
Added: 19 August 2014|Last updated: 26 September 2014
Someone’s Sleeping in My Bed

Someone’s Sleeping in My Bed

To review and streamline the discharge process on an acute medical and surgical ward in order to reduce waiting times for patients at all stages of their hospital journey.
Prince of Wales Hospital
Added: 19 August 2014|Last updated: 10 October 2014
Addiction Inpatient Redesign Project

Addiction Inpatient Redesign Project

The project aims to streamline the admission process to the two drug health wards. From admission, staff will work with the patient to develop a comprehensive care plan for their discharge back to the community, ensuring access to education and services to help keep them well. This will in turn reduce the number who are readmitted after relapse and help to keep people healthy in their community....
Concord Repatriation General Hospital
Added: 19 August 2014|Last updated: 10 October 2014
Cool, Calm and CollectED

Cool, Calm and CollectED

Incident Information Management System (IIMS) reports and the Restraint and Seclusion Register in Wollongong Hospital Emergency Department (WH ED), did not support the anecdotal reports of aggressive incidents. Well documented evidence of the frequency and type of aggression that staff encounter, assists in the planning for a safe, stable environment and appropriate services. It also ensures that the patient is receiving the appropriate treatment and management, with the least restrictive practice. This project developed training and solutions to ensure a...
Wollongong Hospital
Added: 19 August 2014|Last updated: 9 October 2014
Care To Come Home: CaTCH

Care To Come Home: CaTCH

A new Model of Care is being introduced at Lachlan Health Service (LHS) – Forbes and Parkes. Hospital in the Home (HITH) provides a choice of care at home or at a daily clinic instead of being admitted to hospital. This will provide quality care with less disruption for a smooth patient journey.
Western NSW Local Health District
Added: 19 August 2014|Last updated: 26 September 2014
Wellness, Independence, Self-actualisation and Rehabilitation Program

Wellness, Independence, Self-actualisation and Rehabilitation Program

The project aimed to design and implement a model of care for the Wagga Wagga Mental Health Sub-Acute Unit. The decision was made to design a new service model rather than adopt an existing model of care used by another District or service. The model created was based on feedback from consumers, families, carers, mental health staff and staff of other service partners. The model reflects the unique needs of the District. It is a product of what stakeholders within...
Wagga Wagga Base Hospital
Added: 1 August 2014|Last updated: 9 October 2014
Paediatric Fever Management Education Program

Paediatric Fever Management Education Program

Development of a fever management education program for parents with limited health literacy
University of Sydney
Added: 25 June 2014|Last updated: 10 July 2015
Nambucca Valley Registered Nurse Collaboration Graduate Program

Nambucca Valley Registered Nurse Collaboration Graduate Program

The program is a nursing staff recruitment and retention strategy for the Nambucca Valley. It is designed to attract new graduate Registered Nurses (RNs) to the Nambucca Valley by assisting their transition from study to nursing practice and offering exposure to a variety of settings as potential future career pathways. Two six-month rotations are completed in aged care and acute care settings. The program involves education, skills development and professional development support....
Nambucca Valley Care
Added: 1 January 2014|Last updated: 26 September 2014
POWERInG

POWERInG

This project aimed to compare the results of limiting weight gain in pregnancy to recommended levels (5-9kg) and the perinatal outcomes between the interdisciplinary model of the group antenatal care (POWERInG) and routine midwifery care for obese women. The results demonstrated that the Women who participated in this innovative new service had high levels of satisfaction with the service and particularly enjoyed the support and friendships that the group provided to assist them in limiting their weight gain, and that...
Central Coast Local Health District
Added: 20 November 2013|Last updated: 8 October 2014
Palliative Care Nurse Link Program

Palliative Care Nurse Link Program

The Palliative Care Nurse Link Program is an ongoing program that was established in June 2013 in Western NSW Local Health District to enhance the care that is provided to palliative care patients in rural communities by non-specialist palliative care health providers.Participants in the program are non specialist palliative care nurses working in small rural communities in both inpatient and outpatient settings who have a keen an interest in palliative care....
Western NSW Local Health District
Added: 17 November 2013|Last updated: 16 October 2014
RED - Real Education Delivered

RED - Real Education Delivered

Real Education Delivered (RED) is an adaptable education program that delivers professional support, information and learning opportunities to members of the multidisciplinary health care team within their working environment.
Wyong Public Hospital
Added: 8 October 2013|Last updated: 9 October 2014
Neurosciences Length of Stay Project

Neurosciences Length of Stay Project

The Prince of Wales Hospital (POWH) is a tertiary hospital and a Neurosciences hub, providing specialist Neurology and Neurosurgery services. It was identified that length of stay (LoS) for neurosciences patients at the POWH was above the state benchmark. A multidisciplinary project was undertaken to explore opportunities to optimise the patient journey and improve access to services and reduce LoS. Evaluation reveals impressive results with improved access to beds due to patient flow, enhanced coordination of care more than 20%...
Prince of Wales Hospital
Added: 1 October 2013|Last updated: 30 September 2014
Up and at ‘em

Up and at ‘em

2011 heralded a significant shift in the Model of Care for Bathurst Health Service (BHS) Orthopaedic services. Increasing demands for service, increased waitlist times and inconsistent models of anaesthetic and post-operative service delivery models of care resulted in increased length of stay (LOS) and secondary sequelae of increased pressure area numbers, rehabilitation bed use and inconsistent post-operative analgesic regimes that limited functionality. With the introduction of activity based funding, a new multi-disciplinary model of care was developed between the Surgical...
Bathurst Base Hospital
Added: 24 September 2013|Last updated: 17 October 2014
Geriatric Rapid Acute Care Evaluation (GRACE) Model of Care

Geriatric Rapid Acute Care Evaluation (GRACE) Model of Care

Under the GRACE model hospital staff work in collaboration with general practitioners and aged care facilities to avoid hospital admissions and reduce access block and length of stay for older patients at Hornsby Ku-ring-gai hospital.
Northern Sydney Local Health District
Added: 16 September 2013|Last updated: 9 January 2015
Advanced Care Planning in the Ballina Renal Service

Advanced Care Planning in the Ballina Renal Service

The Ballina Haemodialysis Unit is a seven chair satellite facility providing 84 dialysis treatments weekly. The majority of 28 patients are aged 70 years or older with comorbidities including diabetes, cardiac, cardiovascular and haematological conditions. The aim of the project was to raise the awareness among our patients of Advance Care Directives (ACDs) and to reach a compliance of 80% by Christmas 2010. We have now achieved 84% compliance with the NSW Health ACD Policy. Implementation of the policy required...
Ballina District Hospital
Added: 28 August 2013|Last updated: 10 October 2014
Acute Care of the Elderly (ACE) Model of Care

Acute Care of the Elderly (ACE) Model of Care

ACE is a shared care model between physicians, geriatricians and their teams. It integrates comprehensive geriatric assessment into the optimal medical and nursing care of patients in a multidisciplinary environment.
Northern Sydney Local Health District
Added: 16 August 2013|Last updated: 9 January 2015
Trauma Team Redesign

Trauma Team Redesign

A multidisciplinary team, consisting of doctors, nurses, clerical, ambulance and allied health staff from Westmead Emergency Department and Trauma Services improved the trauma patient journey within the Emergency Department.
Westmead Hospital
Added: 5 August 2013|Last updated: 17 October 2014
High Risk Maternal Foetal Outreach Clinic in Moree

High Risk Maternal Foetal Outreach Clinic in Moree

The project to deliver a High Risk Maternal Foetal Medicine Service in Moree, is part of the Federal Government funded Medical Specialist Outreach Assistance Program (MSOAP). MSOAP, as the name indicates, is an ‘assistance’ program which provides funding for travel, accommodation, clinic administration and clinician backfilling. The funding does not cover all expenses associated with conducting the outreach service, with additional costs such as co-ordination or corporate on-costs being met by the Local Health District. Moree is located in the...
Hunter New England Local Health District
Added: 29 July 2013|Last updated: 8 October 2014
Discharge on Time ... Every Time

Discharge on Time ... Every Time

This project at Nepean Hospital aims to improve the flow of patients throughout the hospital, thus improving the overall patient journey by: increasing the number of discharges by 10am to 30% hospital wide within a 12 month period realigning the mismatch between discharge and admission times within 12 months increasing the confidence and satisfaction of patients, carers and staff regarding the discharge date and time within a 12 month period....
Nepean Blue Mountains Local Health District
Added: 25 July 2013|Last updated: 30 September 2014
Benefits Realisation Guide

Benefits Realisation Guide

This guide is aimed at assisting Benefits Realisation staff carry out the benefits realisation tasks for a project.
HealthShare NSW
Added: 21 May 2013|Last updated: 21 July 2015
Electronic Bug Management

Electronic Bug Management

The Children's Hospital at Westmead (CHW) developed an electronic multi-resistant organism (MRO) flagging and information system, an infection control note in the Electronic Medical Record (EMR) and an individualised electronic MRO care plan which includes input from families. These are all available in the Patient Management System and the EMR for round the clock accessibility in order to ensure continuity of safe care. In addition, 556 Multi Resistant Staphylococcus aureus (MRSA) positive patients had their MRO status reviewed for clearance,...
The Children's Hospital at Westmead
Added: 13 May 2013|Last updated: 30 September 2014
Outpatient and Visitor Buggy

Outpatient and Visitor Buggy

The outpatient and visitor buggies provide less mobile patients and visitors with a safe, accessible and enjoyable method of transport along main pedestrian corridors of Westmead Hospital while maintaining dignity and respect. Volunteers at Westmead Hospital recognised that many less physically mobile outpatients and visitors experienced difficulties walking from the main entrances of the hospital to their destinations, over 200 metres away. Transport by orderlies using wheelchairs was not suitable for many of these people. After an extensive planning and...
Westmead Hospital
Added: 9 April 2013|Last updated: 16 October 2014
Resi-Dental Care Program

Resi-Dental Care Program

The Resi-Dental Care Program, based on primary care principles encompasses provision of oral health education for carers and residents and also works collaboratively with private dental practitioners to coordinate and support the provision of dental care in the residential care setting. Oral disease impacts on general health, causing pain, difficulty eating and quality of life issues. Older people in residential care are especially vulnerable to oral diseases as their ability to maintain oral hygiene lessens. Access to dental care for...
Hunter New England Local Health District
Added: 8 April 2013|Last updated: 30 September 2014
Induction of Labour at John Hunter Hospital

Induction of Labour at John Hunter Hospital

As part of working towards meeting clinical indicators for Towards Normal Birth, John Hunter Hospital (JHH) undertook an audit of Induction of Labour (IOL) over a 6 month period (from 23/5/2011 – 18/11/2011). The audit revealed 83 different indications for inducing women. The team reviewed the evidence relating to nine of the main indications for IOL as well as the process of IOL for nulliparous women. They developed a revised classification schedule and new booking system....
John Hunter Hospital
Added: 21 March 2013|Last updated: 20 October 2016
John Hunter Hospital Breech Clinic

John Hunter Hospital Breech Clinic

John Hunter Hospital (JHH) has approximately 4,000 births per year and is considered one of the NSW centres of excellence for vaginal breech birth (VBB). Experience at JHH concurs with that of many European centres that vaginal breech birth is as safe as the alternative planned caesarean section for a select group of women with a breech presentation at term. This is in direct contrast to results from the Term Breech Trial (TBT) which was published in 2000 and has...
John Hunter Hospital
Added: 17 January 2013|Last updated: 21 October 2016
Appetite for Life

Appetite for Life

The Department of Health and Human Services in Tasmania has launched a revised version of their popular nutrition guide designed to boost the health of older Tasmanians. The Appetite for Life manual also contains sections on Nutrition Issues, Nutrition Screening and Resources.
The Department of Health and Human Services in Tasmania
Added: 15 January 2013|Last updated: 9 October 2014
Pregnancy Centred Care  at the Royal Hospital for Women

Pregnancy Centred Care at the Royal Hospital for Women

General Practice Share Care Model is the chosen model of care for about half the pregnant women at the Royal Hospital for Women. The midwives found this model limited the depth and number of discussions about topics that prepare women for childbirth and motherhood. Other options of care were explored and group antenatal care – or Pregnancy Centred Care was developed.
Royal Hospital for Women
Added: 17 December 2012|Last updated: 21 October 2016
Chlamydiastic!

Chlamydiastic!

Chlamydiastic! is a resource developed increase the capacity of youth workers and other professionals to talk about sexual health with young people. The purpose of Chlamydiastic! is to: demonstrate the asymptomatic transmission of Chlamydia inform young people about the importance of condom use create opportunities for discussions on sexual health. Chlamydiastic! was developed by Sydney Sexual Health Centre (SSHC), a facility of South Eastern Sydney Local Health District (SESLHD), located within Sydney & Sydney Eye Hospital. The original version of...
Sydney Sexual Health Centre
Added: 13 December 2012|Last updated: 7 October 2014
Vaginal Birth After Caesarean Section at Campbelltown

Vaginal Birth After Caesarean Section at Campbelltown

Campbelltown Hospital have set up Vaginal Birth After Caesarean section (VBAC) service for women in their Local Health District. The service includes specialist Towards Normal Birth clinics and parent education groups targeted at women who have had a previous caesarean section. The VBAC service has resulted in an increase in the number of women planning a VBAC with approximately 50% of women with a previous caesarean choosing this option for birth. The number of successful VBACs is over 80%. The...
Campbelltown Hospital
Added: 6 December 2012|Last updated: 21 October 2016
Surgical Liaison Nurse

Surgical Liaison Nurse

The role of the Surgical Liaison Nurse (SLN) is to provide intraoperative progress reports to family members and significant others whilst surgery is being undertaken. This role is imperative in proving holistic care not only to the patients themselves but also to the entire family unit. Results show reduction in distress for patients and families prior to surgery, as well as positive feedback from staff....
John Hunter Hospital
Added: 4 December 2012|Last updated: 17 October 2014
CIAP Champion Program

CIAP Champion Program

The project objective is to support clinicians to continually improve clinical practice through the introduction of a "CIAP Champion Program". The Clinical Information Access Portal (CIAP) is the NSW Health website of clinical information and resources to support evidence-based practice. The program aims to have at least one CIAP Champion on each ward/unit to support staff to use CIAP effectively at Central Coast Local Health District. The outcomes of this program demonstrate that supporting clinicians to access and use evidence-based...
Central Coast Local Health District
Added: 30 November 2012|Last updated: 9 October 2014
Patient Reception - Bursting the Bottleneck

Patient Reception - Bursting the Bottleneck

At the Sydney Sexual Health Centre, the addition of fast track services had a negative impact on reception of clients, substantially increasing administration staff workload and causing reception bottlenecks. These bottlenecks increased the length of the patient journey, with patients experiencing long wait times before seeing a clinician. A Computer-Assisted Self-Interviewing (CASI) system was developed enabling patients to electronically self-register for appointments. The new system produced reductions in reception process time, medical record preparation, registration time....
Sydney Sexual Health Centre
Added: 14 November 2012|Last updated: 30 September 2014
Aboriginal Parent Program

Aboriginal Parent Program

Delivered at the La Perouse Community Health Centre, this program aims to: improve the health of young Aboriginal parents and their children, facilitate their return to educational opportunities and improve their social connectedness. The program provides a twice weekly three hour art program for young parents, an Aboriginal Early Childhood Worker to deliver support and education to parents, an Early Childhood Nurse to undertake baby checks and a Paediatric doctor to deliver health promotion talks and provide a co-located clinic....
Sydney Children's Community Health Centre
Added: 30 August 2012|Last updated: 10 October 2014
MAx Clinical Redesign

MAx Clinical Redesign

The MAx Clinical Redesign project aims to improve clinical processes of multidisciplinary referral, intake and assessment for children with multiple risk factors and vulnerabilities, with a focus on children entering Out-of-Home Care (OOHC).
Sydney Local Health District
Added: 27 August 2012|Last updated: 14 October 2014
Closer to Home: Moree Oncology and Chemotherapy

Closer to Home: Moree Oncology and Chemotherapy

Historically rural people have been less inclined to travel for cancer care, refuse treatment and therefore have had poorer outcomes than their city counterparts. There had been no Oncology service available in Moree and only a limited Chemotherapy Service. The monthly visit of the Moree person living with cancer to the Oncologist in Tamworth entailed a 550km road trip and probably a day off work for their carer. This travel led to both financial and physical burdens. This trip was...
Hunter New England Local Health District
Added: 24 August 2012|Last updated: 30 September 2014
Cleaning for Sustainability

Cleaning for Sustainability

By choosing to use steam cleaning and microfibre cloths, water use could be minimised, as could the need for frequent staff exposure to cleaning chemicals as the microfibre cloths used no chemicals with minimal water and the steam cleaners use supersaturated dry steam. The steam cleaners were used on all surfaces including floors in patient rooms, bathrooms, utility rooms, and corridors. (i.e. wherever there were hard floor surfaces such as vinyl, tiles or linoleum.), but could also be used to...
Southern Health, Victoria
Added: 23 July 2012|Last updated: 1 October 2014
St Vincent's Hospital Surgery Redesign

St Vincent's Hospital Surgery Redesign

A program of work to improve theatre efficiency and redesign surgical patient flow at St Vincent's Hospital, Darlinghurst. Results include a reduction in elective day of surgery cancellations from an average of over 8.4% to 3.9% and achieving the target (less than 2%), on time starts have improved from 37% to 55% and theatre throughput has increased with no increase in staffing or budget....
St Vincent's Hospital
Added: 13 July 2012|Last updated: 17 October 2014
Stranded Sam to the Rescue of Long Stay Patients

Stranded Sam to the Rescue of Long Stay Patients

"Stranded Sam" is an organisation wide communication strategy. The strategy aimed to: build understanding of factors that keep patients in hospital longer than their acute illness and the impact on the patient and the hospital when care is not coordinated, increase the visibility and transparency of waste within the hospital and engage key stakeholders and support the change management project.
St Vincent's Hospital
Added: 13 July 2012|Last updated: 30 September 2014
Stir it Up

Stir it Up

Stir it up! is a community-based partnership project that provides training and support for community members to promote healthy eating to their local communities. Stir it up! is coordinated by the Health Promotion Service and Healthy Cities Illawarra. The key partners are TAFE Illawarra, Baptist Community Services and Wollongong Church of Christ.
Illawarra Shoalhaven Local Health District
Added: 19 June 2012|Last updated: 17 October 2014
Aspiration and Ambiguity

Aspiration and Ambiguity

Globally, there has been attention given to addressing the workforce shortage in nursing. One strategy to respond to this has resulted in a renewed emphasis on the development of career and education pathways for students in the final years of high school. School students in NSW are able to apply to undertake a School Based New Apprenticeship (SBNA) during their last two years of high school and complete a vocational qualification. For the Certificate III qualifications related to health and...
Hunter New England Local Health District
Added: 24 May 2012|Last updated: 8 October 2014
Dignified and Dry

Dignified and Dry

Several prevalence surveys highlighted that on a 32 bed general medical ward 30% of patients at any time had some degree of urinary incontinence. The nursing team identified factors that were indicative of poorly managed urinary incontinence that impacted not only on nursing workload but more importantly on the dignity of patients.Changes were implemented to improve practice. These included an assessment tool and care plan, improved signs, wayfinding markers, different continence products and staff education. Evaluation showed positive sustained changes...
John Hunter Hospital
Added: 23 May 2012|Last updated: 30 September 2014
Flag and Track

Flag and Track

The aim of the Flag and Track program is to provide the opportunity for stroke patients to be reassessed for suitability to undertake a rehabilitation program to improve their quality of life. The program was implemented to follow up patients (approximately 8-12 weeks post stroke), to assess if any natural recovery had been made and the opportunity for an inpatient rehabilitation program was deemed appropriate. Some patients who had suffered a severe stroke were not given an opportunity to participate...
Hunter New England Local Health District
Added: 8 May 2012|Last updated: 30 September 2014
Osteoporosis Model of Care

Osteoporosis Model of Care

This is a multidisciplinary team-based model, designed for patients over 50 years of age, presenting to the Emergency Department with a minimal trauma fracture.
Hunter New England Local Health District
Added: 11 April 2012|Last updated: 5 January 2015
Art in Health

Art in Health

The Broken Hill University Department of Rural Health (BHUDRH) has worked in partnership with West Darling Arts to link Art/Humanities and Health in undergraduate health science student education through the Enhanced Rural/Remote Interprofessional Cultural Health (ENRICH) program. ENRICH was developed to meet the clinical needs of students on placement in Broken Hill through an inter-professional learning framework; however it became apparent that this program could do more for students on placement in Broken Hill. Within this context, key principles of...
Broken Hill University Department of Rural Health, University of Sydney; West Darling Arts
Added: 16 March 2012|Last updated: 7 September 2014
Aged Care Therapeutic Interventions by Volunteers

Aged Care Therapeutic Interventions by Volunteers

The ACTIVe Program on the Acute Aged Care Ward at Royal Prince Alfred Hospital was designed to improve the hospital experience of older patients. Elderly hospitalised patients can experience a decline in their physical and mental abilities. This can make it difficult for them to fully recover from illness and return to their previous ability to function. Trained volunteers providing therapeutic interventions can reduce the consequences of delirium and assist in maintaining patient cognition and physical functioning. Volunteers play an...
Royal Prince Alfred Hospital
Added: 31 January 2012|Last updated: 10 October 2014
Green Cleaning System

Green Cleaning System

In 2008, the Green Cleaning system, which is a hygienic and infection free cleaning system, was introduced in Long Bay Hospital (LBH). The Green Cleaning system involves pre-soaking equipment with a solution of approximately 150% of the dry weight of the micro-fibre mop or cloth for 15 minutes, in order to ensure that moisture is absorbed evenly throughout mops and cloths. This system has many advantages over conventional cleaning systems in that it is cost effective in chemicals, equipment and...
Long Bay Complex - including Long Bay Hospital and Metropolitan Special Programs Centre - Adult Correctional Centre
Added: 10 January 2012|Last updated: 30 September 2014
Roads to Recovery

Roads to Recovery

Building an inclusive work culture from the ground up: Essentials of Care (EOC) in the new Mental Health Rehabilitation Unit at Sutherland Hospital, NSW. The Mental Health Rehabilitation Unit (MHRU) is a 20 bed declared facility. As a new team and unit, a great opportunity existed to build a positive work culture and practices from 'the ground up' and the staff were unified in their enthusiasm to provide recovery-oriented care and interventions. The multidisciplinary team used the Essentials of Care...
Sutherland Hospital and Community Health Service
Added: 13 December 2011|Last updated: 19 January 2015
Young Parents Project

Young Parents Project

The Young Parents Project aimed to improve the health and well being of young parents and their children residing in South Eastern Sydney and Illawarra by: improving the access of young parents to youth friendly information and resources and, raising awareness among service providers of young peoples' experiences of the health system, including barriers to accessing services and their ongoing engagement with services. The project was conducted in the three stages from 2008 to 2012. Stage one involved building sustainable...
South Eastern Sydney Local Health DistrictIllawarra Shoalhaven Local Health District
Added: 2 December 2011|Last updated: 21 October 2016
Heat Wave Keep Cool

Heat Wave Keep Cool

Preparation for hot weather and guidance for mental health consumers in preventative strategies for heatwave conditions can avert serious physical health sequelae from extreme heat conditions. A heatwave is an extended period of very high temperatures which impact on individual's health. People with mental illness, particularly those who are socially isolated, disadvantaged and on certain psychotropic medications are a vulnerable group, especially during periods of extreme temperatures. Signs and symptoms of heat stroke [i.e. core body temp above 40oC] in...
Central Coast Local Health DistrictNorthern Sydney Local Health District
Added: 8 November 2011|Last updated: 10 October 2014
Father Links Baby Shed Project

Father Links Baby Shed Project

The Baby Shed Project is a health promotion project offering early intervention to increase fathers' engagement with their baby and enhance their confidence in parenting. All participants reported a positive change in their overall sense of confidence as caregiver to their baby over the course of the group. The presence of an experienced Child and Family Health Nurse, who was committed to involving fathers, was particularly well received by the father's attending the group, and felt to be one of...
South Eastern Sydney Local Health District
Added: 3 November 2011|Last updated: 8 October 2014
Caring for Behavioural and Psychological Symptoms of Dementia Patients

Caring for Behavioural and Psychological Symptoms of Dementia Patients

Following the closure of the dedicated Confused and Demented Elderly unit on the Central Coast, the Behavioural Assessment (BA) team was formed to address the gap identified between community, hospital and residential aged care facilities (RACF) in the management of residents with Behavioural and Psychological Symptoms of Dementia (BPSD). The BA team changed the model of care to an In- and Out-reach service specialising in the management of the most difficult clients in the most appropriate environment. This means that...
Central Coast Local Health District
Added: 26 July 2011|Last updated: 7 October 2014
Lone Ranger: Maintaining Staff Safety

Lone Ranger: Maintaining Staff Safety

Hospital staff who work on their own outside the Hospital environment are always at some risk of harm. If they have an accident or fall victim to violence while out in the community, co-workers may be unaware for some time. To address staff safety concerns, CAPAC began using the Lone Worker Service. The service allows the lone worker to receive regular calls from an automated control centre to which they must respond. If there is no response, the Lone Worker...
The Children's Hospital at Westmead
Added: 21 February 2011|Last updated: 21 October 2016
Campbelltown Hospital Aboriginal Workforce Program

Campbelltown Hospital Aboriginal Workforce Program

Campbelltown Hospital has significantly increased the representation and retention of Aboriginal employees across the Hospital's services which has led to it's recognition as an employer of first choice with many local Aboriginal people. A key aspect of delivering quality health services is a workforce which is skilled and which reflects the local population. As at July 2010, Campbelltown Hospital employs 29 Aboriginal people, representing 2% of its workforce; and is well on the way to reflecting the 2.7% local Aboriginal...
Campbelltown Hospital
Added: 17 August 2010|Last updated: 7 October 2014
Communication boards in the ICU

Communication boards in the ICU

The introduction of communication boards in 5 Intensive Care Units (ICUs) has produced a positive change by increasing staff skills and improving communication with non-verbal patients. Patient satisfaction has also increased with reported improvements in communication success and reduced stress levels.
Royal Prince Alfred Hospital
Added: 23 September 2009|Last updated: 12 January 2015
Boomerangs Parenting Program

Boomerangs Parenting Program

The Boomerangs Coolamon Parenting Program is based on the Circle of Security™ and Marte Meo programs. It aims to provide culturally appropriate camps/workshops that improve positive parenting outcomes.
Gunawirra
Added: 2 June 2009|Last updated: 8 October 2014

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