Virtual care

Virtual care uses technology to safely connect health professionals with patients to deliver care when and where it is needed.

Introducing virtual care

Is virtual care right for me?

The suitability toolkit helps consumers and healthcare providers decide if virtual care is right for them.

The toolkit supports shared decision making and guides conversations to ensure person-centred care.

Working across NSW Health to embed virtual care

The ACI works in partnership with local health districts, specialty health networks, pillars, eHealth NSW and the NSW Ministry of Health to support the ongoing adoption and implementation of innovative virtual care services across NSW.


Virtual care artwork

In 2021, the Agency for Clinical Innovation commissioned Aboriginal artist Lizzy Stageman to create an artwork that depicts the story of virtual care. The artwork, titled 'Waratah', shows virtual care as a way for patients to access healthcare close to home (on Country), getting the right care at the right time, regardless of where they live.

More about the artwork


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