Nepean Hospital established an Obstetric Pre-anaesthetic Assessment Clinic for high-risk obstetric patients and those undergoing an elective caesarean section. Anaesthetists at the clinic assess the patient and explain anaesthetic procedures in a way that allows patients to give informed consent.

Community Eye Care (C-EYE-C) improved access to ophthalmology services for patients in Western Sydney, by partnering with local optometrists to conduct standardised examinations, which were then reviewed remotely by hospital ophthalmologists.

The Forensic Hospital adapted an existing emergency response training program to increase the confidence of clinical staff in dealing with medical emergencies.

Western NSW Local Health District enhanced its Critical Care Advisory Service by conducting an audit, delivering staff education, streamlining clinical pathways and improving the patient experience.

The Justice Health & Forensic Mental Health Network introduced the first Hepatitis C Virus elimination program in the NSW correctional setting.

Mid North Coast Local Health District developed a comprehensive staff training program on domestic and family violence, to better understand violence prevention and create a safer, more respectful workplace.

Liverpool Hospital is implementing a home-based subcutaneous immunoglobulin replacement therapy program for patients with impaired immune systems.

Sydney Children’s Hospital Randwick developed an integrated model of care for children with non-complex asthma, including care coordination, communication with general practitioners, parent education and emergency department resources and processes.

Western Sydney Local Health Districtestablished a Mental Health Acute Assessment Team at Cumberland Hospital. The service responds to relevant Triple Zero calls via a dispatch system, using dedicated paramedics and mental health clinical nurse consultants.

Mid North Coast Local Health District empowered Aboriginal patients to manage their own health care, by providing education, information on services, self-management strategies, culturally-sensitive care and links to community health services.