Feedback from the Mental Health Service consumer experience and staff surveys indicate that patients are leaving inpatient services with limited understanding of their goals for post-discharge care, and community mental health staff are not always aware of the transfer of care goals for clients referred from the inpatient service. Often these issues lead to avoidable readmissions or delayed discharge due to not having adequate support within the community. This project addresses these challenges through collaborative care planning....

NSW Ambulance wants to improve and simplify the management of workplace issues, which can improve outcomes for staff. The goal is to provide a more informed, responsive and employee-focused support and service. This will be achieved by: establishing a single contact number for staff to contact to obtain information and advice; implementing an integrated case management framework for complex workplace matters....

The Prince of Wales Hospital is redesigning its clinical pharmacist services to prioritise medication review for inpatients most at risk of medication harm and ensure appropriate documentation of medication reviews.

This project looks at how the tea-run to adult patients at Westmead Hospital in three wards can be improved to meet the nutritional and individual dietary needs of patients.

This project will improve the NSW Health Pathology Nepean Home Collection Service. This is in response to an anticipated increase in service demands as a result of the redevelopment of Nepean cancer care centre service.

Clarence Valley Opioid Treatment Service will provide patients with responsive and coordinated care supporting long term change and reconnection to the community.

Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are at increased risk of physical health side effects such as metabolic syndrome. These risks can be identified through regular physical health checks, referred to as metabolic monitoring.

This quality improvement project looks at the smoking cessation process among parents attending the neonatal intensive care unit at John Hunter Children’s Hospital.

This project is designed to improve falls prevention in a medical ward in an acute care facility. It identifies the causes of inpatient falls to provide strategies in response.

Post falls assessments are attended by nurses after patients have a fall in the St George Hospital emergency department.