Westmead Hospital Division of Surgery and Anaesthetics is implementing a number of solutions to improve the surgical journey for Category 5 and 6 emergency patients. The project includes the development of pathways for patients to enable a more structured approach to the booking and completion of emergency surgery, including possible hospital admission avoidance for suitable patients. Business rules to ensure equity and clinical coordination and assessment....

This project brings together the local ambulance service, general practice, hospital emergency department (ED) and community health centre resources to identify and respond to patients who repeatedly use one or more of these health services. These agencies will work collaboratively with the patient to provide a coordinated, targeted and timely response to the general health and social needs that the patient identifies as triggering their need for an emergency response....

The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for improvement that relate specifically to patient and staff experiences, and then implementing sustainable changes to address these experiences.

Mental health community services should provide an integrated and comprehensive recovery service for consumers. However, services have operated in silos over previous years, which can result in a fragmented consumer journey. This clinical redesign project will focus on an integrated mental health community service for consumers.

NSWHP flow cytometry services have developed over time, with no coordinated strategic plan to provide optimal care to all patients and service to all doctors throughout NSW. The opportunity of this project is to investigate all possible models of service and determine the best way in which to deliver a world class, value based public flow cytometry service that is renowned for both excellence and innovation....

The forensic medicine social work service is being redesigned for people who are traumatically and suddenly bereaved, so they feel supported and well informed when facing a potentially disempowering and complex medical and coronial system.

To simplify and consolidate the receipt process for criminalistics and toxicology samples at the Forensic and Analytical Science Service, Lidcombe by improving efficiency, streamlining service delivery and enhancing the stakeholder experience.

To understand current ordering practices within the intensive care unit, specifically: who initiates arterial blood gas sampling; what are the clinical indications; when are these investigations performed; how many investigations are performed

This project aims to implement a sustainable and patient centred service for patients attending the rheumatology outpatient clinics at Royal Prince Alfred Hospital.

This project improves the median turnaround time for emergency department patients receiving scans at Royal North Shore Hospital.