Stay informed about virtual care

There are many different ways for you stay informed and up to date about virtual care.

The ACI convenes the Virtual Care Clinical Community of Practice (CoP) to provide an opportunity for sharing of ideas, strategies, local solutions and concerns with respect to COVID-19 pandemic preparedness.

The CoP is multidisciplinary and has open membership across all districts and networks, enabling clinicians and clinical managers using virtual care to provide expert advice and guidance to the system, and to escalate matters that require a statewide or system response.

Find out more or join the CoP

The Telehealth Capability Interest Group (TCIG) is a highly regarded forum that provides the opportunity for participants to extend their knowledge and capability when integrating virtual care into clinical practice. It is facilitated by experts and clinical champions who openly share the knowledge and learnings (successes and failures) they have experienced from integrating technology into clinical care.

Sign up for TCIG program updates


The TCIG is open to all healthcare managers, providers, administrators, consumers and carers across NSW, Australia and internationally.


The key functions of the TCIG forum are to:

  • provide expert knowledge and leadership in the delivery of virtual care
  • support virtual care integration across all areas of the patient journey (e.g. first response, emergency, admitted, non-admitted, primary and community healthcare settings)
  • facilitate collaboration and networking for clinicians and managers currently working in, or wanting to utilise, virtual care as part of their clinical practice
  • support clinicians to integrate virtual care into their day-to-day practice
  • promote innovative virtual care models
  • share information about virtual care initiatives, including resources, new technology and other advancements
  • identify common issues at a state level and provide an opportunity to network.

Frequency of meetings

The TCIG meets on the third Thursday of every month (February – November). An all-day forum is held annually.

The TCIG program is now complete for 2021. The program for 2022 will be announced in January 2022.

Join the TCIG

If you know anyone who would be interested in joining TCIG, or have any questions, we would love to hear from you.


Virtual Care Central is the key reference point for NSW Health staff who are looking for information, resources and news about virtual care.

It can help you to identify and connect with others to assist and support the integration of virtual care into your clinical practice.

Visit Virtual Care Central

Consumer engagement

We value the passion, wisdom and insight that consumers bring to healthcare services in NSW. Consumers are a critical source of information when planning, designing and innovating in healthcare.

Virtual care as a way to access healthcare has rapidly changed and there are many opportunities to be involved or to share your experiences.

You may want to join a clinical network or want to share your virtual care experiences with us.

To discuss your interest please contacting the Virtual Care Manager at

Contact the ACI virtual care team

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