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All Projects

Intensive Care Unit Patient and Family Videoconferencing Model

Intensive Care Unit Patient and Family Videoconferencing Model

The service uses existing technology at the patient’s bedside and an approved NSW Health videoconferencing platform to facilitate family meetings and maintain family connections.
Royal North Shore Hospital
Added: 6 August 2021|Last updated: 6 August 2021
COVID-19 remote monitoring

COVID-19 remote monitoring

This document outlines the common elements of successful in-home remote monitoring initiatives for people who are COVID-19 positive in the isolation of their own homes, or hotel quarantine.
Sydney Local Health District Illawarra Shoalhaven Local Health DistrictSouthern NSW Local Health DistrictSt Vincent's Health Network
Added: 6 August 2021|Last updated: 6 August 2021
Patient Plastic Bottle Collection

Patient Plastic Bottle Collection

Hospitals have a significant amount of patient plastic bottle waste. South Western Sydney Local Health District and HealthShare NSW started a trial of patient plastic bottle collection in January 2020 at Camden Hospital.
South Western Sydney Local Health District
Added: 4 August 2021|Last updated: 4 August 2021
Virtual Rural Generalist Service

Virtual Rural Generalist Service

VRGS doctors work both virtually and in person to provide rural generalist medical coverage for hospitals and multipurpose services and fatigue management.
Added: 4 August 2021|Last updated: 4 August 2021
Virtual Allied Health Service

Virtual Allied Health Service

This service provides virtual services to rural healthcare facilities in the disciplines of dietetics, occupational therapy, speech pathology, physiotherapy and social work.
Western NSW Local Health District
Added: 24 May 2021|Last updated: 24 May 2021
Geriatric Medicine Outreach Service

Geriatric Medicine Outreach Service

This service provides cross-district virtual geriatric consults to people living in rural and remote areas.
Sydney Local Health DistrictWestern NSW Local Health DistrictFar West Local Health District
Added: 24 May 2021|Last updated: 24 May 2021
vCare

vCare

vCare is a designated virtual unit that provides specialty-level advice, critical care expertise, transport, logistics, and coordination support across Western NSW Local Health District.
Western NSW Local Health District
Added: 24 May 2021|Last updated: 24 May 2021
In-home monitoring program for people with chronic conditions

In-home monitoring program for people with chronic conditions

This program addresses an increasing burden of chronic disease by remotely monitoring people in their own homes and building capacity to self-manage.
Far West Local Health District
Added: 13 May 2021|Last updated: 13 May 2021
Patient’s Own Medications Handling Process

Patient’s Own Medications Handling Process

By 31 December 2020, 80 of patients who surrender their own medications on admission to St Joseph Hospital will get their own medications checked at the point of discharge from the hospital.
St Joseph's Hospital
Added: 20 April 2021|Last updated: 25 August 2021
Beating Domestic Violence

Beating Domestic Violence

This project has been designed to improve the response that people who experiencing domestic violence receive when they access services from Lismore Base Hospital. It is multifaceted and includes improving the resources and training available to emergency department staff and developing a discreet domestic violence information resource for clients.
Lismore Base Hospital
Added: 15 April 2021|Last updated: 30 April 2021
Microscope Camera as a Tool in Digital Morphology

Microscope Camera as a Tool in Digital Morphology

The project used a microscope camera to reduce the turnaround time of morphology results reporting for critical patients presenting afterhours to the emergency department.
Shoalhaven HospitalNSW Pathology
Added: 12 April 2021|Last updated: 29 April 2021
Implementation of Advanced Radiotherapy Technology to Improve Clinical Outcomes in Rural NSW

Implementation of Advanced Radiotherapy Technology to Improve Clinical Outcomes in Rural NSW

After the successful implementation of quality improvement projects, the technology utilisation rate (intensity-modulated radiotherapy and volumetric modulated arc therapy) rose to over 70% in 2020, compared to below 22% in 2017 and stereotactic ablative body radiotherapy treatment is now available at Central West Cancer Care Centre, Orange.
Orange Health Service
Added: 1 March 2021|Last updated: 15 March 2021
No buts about it – hospital gown review

No buts about it – hospital gown review

This project looked at how the most common hospital gown used in NSW public hospitals could be improved for patients, clinicians and the health system. Patients report that the hospital gown is unsuitable mostly due to the lack of modesty it provides. The gown does not meet the needs of clinicians, as it can interfere with intravenous lines and does not provide access to the patient’s upper torso. It is often cut across the shoulder to accommodate clinical needs, and...
HealthShare NSW
Added: 15 December 2020|Last updated: 16 December 2020
The BONE Project: Building Orthopaedic Network Excellence

The BONE Project: Building Orthopaedic Network Excellence

The Fracture Clinic redesign project commenced to meet the needs of the rapidly growing Orthopaedic outpatient clinic by redesigning the service and building an efficient and sustainable model with improved access and better experiences for staff and patients. The clinic is located at Port Macquarie Base Hospital on the Mid North Coast.
Mid North Coast Local Health District
Added: 15 December 2020|Last updated: 16 December 2020
The Big Wee Problem at Sydney Children’s Hospital Network

The Big Wee Problem at Sydney Children’s Hospital Network

This project utilises Clinical Redesign Methodology in a multifaceted approach to prevent post-operative urinary tract infections in our Network.
Sydney Children’s Hospital Network
Added: 15 December 2020|Last updated: 16 December 2020
Gut Instinct: Optimising the Colorectal Patient Journey

Gut Instinct: Optimising the Colorectal Patient Journey

This project aimed to optimise clinical care and experience provided to Colorectal patients undergoing Bowel Resection (with or without stoma) at RNSH through: - Provision of an intensive preoperative education package to patients and carers/family - Creating a standardised care pathway for the Multi-Disciplinary Team (MDT) to follow throughout the patient’s journey, which incorporated principles of Enhanced Recovery After Surgery (ERAS) for Colorectal Surgery....
Royal North Shore Hospital
Added: 15 December 2020|Last updated: 16 December 2020
Mental Health 4 Uplift

Mental Health 4 Uplift

A project which aims to improve access to care for mental health patients by reducing their length of stay in the emergency department (ED) and reducing barriers to discharge from the Caritas, the mental health unit (MHU) in St. Vincent’s Hospital.
St Vincents Mental Health Service, St Vincents Hospital, Sydney
Added: 15 December 2020|Last updated: 15 April 2021
Psychiatric Emergency Care Centre (PECC) – The Next Generation

Psychiatric Emergency Care Centre (PECC) – The Next Generation

To redesign the Psychiatric Emergency Care Centre (PECC) unit within the Nepean Blue Mountains Local Health District (NBMLHD) Mental Health service to provide a more targeted specialised care by April 2020. • To improve the consumer experience and care when admitted to the PECC Unit. • To improve services for the adolescent population when admitted to an adult inpatient facility.
Nepean Blue Mountains Local Health District Mental Health Service – Psychiatric Emergency Care Centre (PECC)
Added: 15 December 2020|Last updated: 16 December 2020
Network Work Ready

Network Work Ready

Contribute to a skilled workforce by developing capable and confident graduate nurses.
Justice Health Forensic Mental Health Network; Organisational Development Unit.
Added: 15 December 2020|Last updated: 16 December 2020
Improving Graythwaite Outcomes (iGO)

Improving Graythwaite Outcomes (iGO)

The project focused on achieving better outcomes, reduced length of stay and improved experiences for patients admitted to Graythwaite Rehabilitation Centre (GRC), Ryde Hospital.
Ryde Hospital
Added: 5 November 2020|Last updated: 12 November 2020
Perioperative Project (Project POP)

Perioperative Project (Project POP)

The aim of the project was to to improve patient and staff experience through better management of surgical activity at Fairfield Hospital by December 2020.
Fairfield Hospital
Added: 5 November 2020|Last updated: 12 November 2020
Cataract Service Redesign Project Westmead Hospital

Cataract Service Redesign Project Westmead Hospital

The Westmead Ophthalmology clinic currently has an increased waitlist for an initial cataract assessment appointment. The goal of this project is to reduce the clinic appointment wait time for patients requiring surgery by providing a comprehensive assessment and consent for surgery on the same day of appointment.
Westmead Hospital
Added: 5 November 2020|Last updated: 12 November 2020
A Brush with Justice

A Brush with Justice

The Justice Health and Forensic Mental Health Network is implementing six identified solutions to improve access to oral health services for people in custodial and forensic settings across NSW.
Justice Health and Forensic Mental Health Network
Added: 5 November 2020|Last updated: 12 November 2020
Stay'n Deadly & Stay'n In: Reducing Incomplete Treatment

Stay'n Deadly & Stay'n In: Reducing Incomplete Treatment

Stay'n Deadly & Stay'n In is providing Aboriginal patients with quick and timely access to treatment whilst allowing them to engage in further treatment that is convenient for them, if they are required to leave. It is important that they feel well supported in the emergency department by the Aboriginal health unit and have a positive experience when engaged with all staff....
St Vincent's Health Network
Added: 5 November 2020|Last updated: 27 May 2021
Capacity Leveraging, Earlier Access, Redefining Early Discharge

Capacity Leveraging, Earlier Access, Redefining Early Discharge

Capacity Leveraging, Earlier Access, Redefining Early Discharge is a partnership between Justice Health, Forensic Mental Health Network and Corrective Services New South Wales, to develop a joint access strategy to create effective and efficient patient flow at the Metropolitan Remand and Reception Centre in Silverwater.
Justice Health and Forensic Mental Health Network
Added: 5 November 2020|Last updated: 12 November 2020
Taking ‘Baby Steps’ towards starting pregnancy care sooner

Taking ‘Baby Steps’ towards starting pregnancy care sooner

Five key solutions, targeting referral, bookings management and care delivery were co- designed with consumers with the aim of improving access and increasing the number of women commencing specialised antenatal care earlier in pregnancy. Outcomes achieved include an increase in clinic capacity with 524 appointments freed up for other patients (in eight months), a reduction in waste and a more streamlined antenatal service aligned to recommended practice guidelines....
Auburn Hospital and Community Health Services
Added: 5 November 2020|Last updated: 7 May 2021
Feeling Hip Again: Gold Standard Care for Hip Fracture Patients at St Vincent's Hospital

Feeling Hip Again: Gold Standard Care for Hip Fracture Patients at St Vincent's Hospital

This project aims to improve the delivery of care to hip fracture patients at St Vincent's Hospital Sydney (SVHS). Standardisation of care processes will lead to improved patient flow, patient experience and staff satisfaction.
St Vincent's Hospital
Added: 5 November 2020|Last updated: 12 November 2020
Right Patient Right Bed

Right Patient Right Bed

Right Patient Right Bed examined ways to minimise clinical risk where there are delays in transferring patients from Kempsey District Hospital to Port Macquarie Base Hospital.
Kempsey District Hospital
Added: 20 August 2020|Last updated: 3 September 2020
Optimising Screening and Isolation for Carbapenemase-producing Enterobacterales

Optimising Screening and Isolation for Carbapenemase-producing Enterobacterales

Screening for carbapenemase-producing enterobacterales (CPE) and isolation in single rooms while awaiting test results is recommended for hospitalised patients who are at risk of CPE carriage. However, single rooms are limited in hospitals and isolation can adversely impact on patients. This project studied the effect of a rapid CPE test on reducing the time that patients are unnecessarily placed in isolation pending screening results....
Royal Prince Alfred Hospital
Added: 18 August 2020|Last updated: 3 September 2020
Hospital acquired complications and documentation enhancement project

Hospital acquired complications and documentation enhancement project

This project is designed to clarify the validity of HACs as coded via clinical coding. It aims to review and assess the HACs, highlighting areas of clinical practice which require training or overhaul to reduce production of HACs. Documentation education will also take place to boost content-related activity, and to support the attraction of optimum National Weighted Average Units.
South East Regional Hospital
Added: 27 May 2020|Last updated: 12 June 2020
Bega Valley Health Service Mentoring Program

Bega Valley Health Service Mentoring Program

This ongoing project pairs new or inexperienced staff with senior, more experienced staff. The objective is to enable staff development, which can lead to added confidence and enhanced clinical practice, as a result of passing on knowledge and skills.
Bega District Hospital
Added: 27 May 2020|Last updated: 12 June 2020
Improved Comprehensive Service for Adolescents who Re-present to the Emergency Department

Improved Comprehensive Service for Adolescents who Re-present to the Emergency Department

This project has two objectives. Firstly, it is designed to improve the mental health service for adolescents who present to Lismore Base Hospital’s emergency department. Secondly, it is designed to provide a more streamlined and comprehensive after care service in order to prevent re-presentations to the ED.
Lismore Base Hospital
Added: 22 April 2020|Last updated: 14 May 2021
Pursuing a cure for Alzheimer’s – but where are the patients?

Pursuing a cure for Alzheimer’s – but where are the patients?

There is no cure for Alzheimer’s disease and the Neuropsychiatry Service clinical trials team work tirelessly to discover an effective treatment. Patients with an Alzheimer’s disease diagnosis are not often referred through the service.
Hunter New England Local Health District
Added: 24 March 2020|Last updated: 20 April 2020
Improving pre-hospital major trauma clinical performance

Improving pre-hospital major trauma clinical performance

This project aims to identify reasons for the secondary retrieval and address areas where improvements to paramedic management may be made.
NSW Ambulance
Added: 24 March 2020|Last updated: 20 April 2020
Healthy Lifestyles Project for newly arrived young people

Healthy Lifestyles Project for newly arrived young people

This project addressed two significant gaps in service provision for newly arrived young people from refugee and migrant backgrounds: prevention of rapid weight gain during the settlement and post arrival period; intervention for weight issues for those arriving overweight or obese.
South Eastern Sydney Local Health District
Added: 4 March 2020|Last updated: 20 April 2021
Finger food menu on the specialised dementia and delirium ward

Finger food menu on the specialised dementia and delirium ward

The introduction of finger foods will potentially: increase the opportunity to encourage or enable self-feeding; improve quality of life; increase oral intake and promote weight stabilization while in hospital; and improve the nutritional intake of patients admitted to the dementia and delirium ward.
Hornsby Ku-ring-gai Hospital
Added: 18 February 2020|Last updated: 23 March 2020
Bread tags for wheelchairs

Bread tags for wheelchairs

Bread tags for wheelchairs is an initiative taking place at St George Hospital, aimed to encourage the separation of waste. The initiative contributes to the overall aim to completely eliminate desk rubbish bins at the hospital, so that staff are forced to separate all of their waste. Bread tags are recycled to fund wheelchairs in South Africa.
St George Hospital
Added: 18 February 2020|Last updated: 20 April 2021
Randwick campus redevelopment Green Travel Plan

Randwick campus redevelopment Green Travel Plan

The Randwick campus redevelopment Green Travel Plan and implementation plan sets out: future targets for staff travel mode share, specifically a reduction in car driver mode share; travel demand management strategies for visitors, patients, staff and supplier/service personnel; and initiatives to implement and monitor such travel measures.
South Eastern Sydney Local Health District
Added: 18 February 2020|Last updated: 3 March 2020
Transition to Recovery

Transition to Recovery

Feedback from the Mental Health Service consumer experience and staff surveys indicate that patients are leaving inpatient services with limited understanding of their goals for post-discharge care, and community mental health staff are not always aware of the transfer of care goals for clients referred from the inpatient service. Often these issues lead to avoidable readmissions or delayed discharge due to not having adequate support within the community. This project addresses these challenges through collaborative care planning....
Hunter New England Local Health District
Added: 9 December 2019|Last updated: 12 December 2019
Employee wraparound: integrated holistic management of employee workplace matters

Employee wraparound: integrated holistic management of employee workplace matters

NSW Ambulance wants to improve and simplify the management of workplace issues, which can improve outcomes for staff. The goal is to provide a more informed, responsive and employee-focused support and service. This will be achieved by: establishing a single contact number for staff to contact to obtain information and advice; implementing an integrated case management framework for complex workplace matters....
NSW Ambulance
Added: 3 December 2019|Last updated: 12 December 2019
Improving access to medication review in high risk inpatients

Improving access to medication review in high risk inpatients

The Prince of Wales Hospital is redesigning its clinical pharmacist services to prioritise medication review for inpatients most at risk of medication harm and ensure appropriate documentation of medication reviews.
Prince of Wales Hospital
Added: 3 December 2019|Last updated: 12 December 2019
Collect ME@Home

Collect ME@Home

This project will improve the NSW Health Pathology Nepean Home Collection Service. This is in response to an anticipated increase in service demands as a result of the redevelopment of Nepean cancer care centre service.
NSW Health Pathology
Added: 2 December 2019|Last updated: 12 December 2019
Opioid treatment options

Opioid treatment options

Clarence Valley Opioid Treatment Service will provide patients with responsive and coordinated care supporting long term change and reconnection to the community.
Northern NSW Local Health District
Added: 2 December 2019|Last updated: 12 December 2019
Redesigning mid-meal safety, nutritional accuracy and compliance, knowledge and satisfaction (SNACKS)

Redesigning mid-meal safety, nutritional accuracy and compliance, knowledge and satisfaction (SNACKS)

This project looks at how the tea-run to adult patients at Westmead Hospital in three wards can be improved to meet the nutritional and individual dietary needs of patients.
HealthShare NSWWestern Sydney Local Health District
Added: 2 December 2019|Last updated: 12 December 2019
MEtabolic MOnitoring Whole Health in Mind

MEtabolic MOnitoring Whole Health in Mind

Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are at increased risk of physical health side effects such as metabolic syndrome. These risks can be identified through regular physical health checks, referred to as metabolic monitoring.
Justice Health and Forensic Mental Health Network
Added: 29 November 2019|Last updated: 12 December 2019
Smoking cessation in NICU

Smoking cessation in NICU

This quality improvement project looks at the smoking cessation process among parents attending the neonatal intensive care unit at John Hunter Children’s Hospital.
John Hunter Children's Hospital
Added: 19 September 2019|Last updated: 4 October 2019
Falls prevention in Gunyah, a neurology and oncology ward in Sutherland Hospital

Falls prevention in Gunyah, a neurology and oncology ward in Sutherland Hospital

This project is designed to improve falls prevention in a medical ward in an acute care facility. It identifies the causes of inpatient falls to provide strategies in response.
Sutherland Hospital and Community Health Service
Added: 17 September 2019|Last updated: 1 October 2019
Addressing modifiable risk factors after mild stroke or transient ischaemic attack

Addressing modifiable risk factors after mild stroke or transient ischaemic attack

Patients are often discharged without a care plan from the acute stroke unit following a non-disabling stroke or transient ischaemic attack. To address this issue, communication materials were developed alongside other initiatives, to support an increased incidence of exercise.
St George Hospital
Added: 16 September 2019|Last updated: 13 May 2021
Don’t fall for it, follow the steps!

Don’t fall for it, follow the steps!

Post falls assessments are attended by nurses after patients have a fall in the St George Hospital emergency department.
St George Hospital
Added: 16 September 2019|Last updated: 20 April 2021
Improving management of dental trauma in the emergency department

Improving management of dental trauma in the emergency department

This project will provide a structured clinical and oral health referral pathway in the emergency department of Sutherland Hospital, for the first aid management of dental trauma.
Sutherland Hospital and Community Health Service
Added: 10 September 2019|Last updated: 25 September 2019
Paediatric Access Support Service (PASS)

Paediatric Access Support Service (PASS)

The Paediatric Access Support Service (PASS) aims to transfer patients to and from Sydney Children’s Hospitals Network inpatient settings efficiently. This would reduce associated workload, and improve the patient and staff experience.
Sydney Children's Hospital Network
Added: 28 August 2019|Last updated: 29 August 2019
Less time in ED: zero tolerance for patients with emergency department stays of more than 24 hours

Less time in ED: zero tolerance for patients with emergency department stays of more than 24 hours

St Vincent’s Hospital Sydney is working to improve patient and staff safety, and the overall experience in the emergency department. The focus is on eliminating extended lengths of stay in the ED.
St Vincent's Hospital
Added: 26 August 2019|Last updated: 27 May 2021
Quality control under the microscope

Quality control under the microscope

To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.
NSW Health Pathology
Added: 26 August 2019|Last updated: 29 August 2019
From interventional radiology scheduling to safety (Patient FIRSTs)

From interventional radiology scheduling to safety (Patient FIRSTs)

This project was a complete redesign of interventional radiology processes. This includes improving: scheduling practices, protocolling practices, patient experience, patient information, communication between team, clinical handover.
Illawarra Shoalhaven Local Health District
Added: 26 August 2019|Last updated: 29 August 2019
Making the difference – going beyond respect

Making the difference – going beyond respect

This project explored how to enable Aboriginal patients to connect, or stay connected, with their culture throughout their journey in the Forensic Mental Health Hospital.
Justice Health and Forensic Mental Health Network
Added: 26 August 2019|Last updated: 29 August 2019
Karitane redesign intake systems project

Karitane redesign intake systems project

This project aims to streamline the intake process to improve equitable and timely access for referred families.
Karitane
Added: 26 August 2019|Last updated: 29 August 2019
Healthy ED Healthy Hospital

Healthy ED Healthy Hospital

The Healthy ED Healthy Hospital project aimed to improve safe and timely emergency care within an agreed timeframe in a bid to improve patient safety and outcomes.
The Maitland Hospital
Added: 26 August 2019|Last updated: 29 August 2019
Dealing with the hard stuff: Southern NSW drug and alcohol clinical redesign project

Dealing with the hard stuff: Southern NSW drug and alcohol clinical redesign project

Southern NSW Local Health District Drug and Alcohol services are aiming to improve the client experiences of D&A service provision with a focus on timely access, evidence-based treatment and pathways to ongoing care and support in the community. The project is implementing a number of solutions to improve triaging of referrals, standardise treatment pathways and models for collaborative, step-down care through partnerships with general practitioners and non-government organisations....
Southern NSW Local Health District
Added: 26 August 2019|Last updated: 29 August 2019
Breaking the drought: rural management of breast cancer-related lymphoedema

Breaking the drought: rural management of breast cancer-related lymphoedema

This six-month joint project implemented a lymphoedema screening clinic, providing comprehensive treatment for lymphoedema in the Lachlan Health Service. It involved a cross discipline collaboration for patients following breast cancer surgery.
Western NSW Local Health District
Added: 12 August 2019|Last updated: 20 April 2021
Sutherland Clinical Assessment and Nursing Documentation (SCAND) project

Sutherland Clinical Assessment and Nursing Documentation (SCAND) project

This project aims to improve the inconsistency of nursing documentation across Sutherland Hospital, focusing on the importance of clinical assessment in nursing. This goal is to consistently communicate nurse findings and actions through documentation in a patient’s healthcare record.
Sutherland Hospital and Community Health Service
Added: 16 July 2019|Last updated: 31 July 2019
FIB4NOF (Fascia Iliaca Block for Patients with Neck of Femur Fracture) at Nepean Hospital

FIB4NOF (Fascia Iliaca Block for Patients with Neck of Femur Fracture) at Nepean Hospital

This project is designed to promote the use of fascia iliaca block as a method of analgesia for patients who present to Nepean Hospital with a neck of femur fracture, as recommended by the ACI guidelines.
Nepean Hospital
Added: 28 June 2019|Last updated: 15 July 2019
EvE - Emergency vs Emergency (Surgery)

EvE - Emergency vs Emergency (Surgery)

Westmead Hospital Division of Surgery and Anaesthetics is implementing a number of solutions to improve the surgical journey for Category 5 and 6 emergency patients. The project includes the development of pathways for patients to enable a more structured approach to the booking and completion of emergency surgery, including possible hospital admission avoidance for suitable patients. Business rules to ensure equity and clinical coordination and assessment....
Westmead Hospital
Added: 7 May 2019|Last updated: 9 May 2019
Integrating care for frequent service users in Goulburn

Integrating care for frequent service users in Goulburn

This project brings together the local ambulance service, general practice, hospital emergency department (ED) and community health centre resources to identify and respond to patients who repeatedly use one or more of these health services. These agencies will work collaboratively with the patient to provide a coordinated, targeted and timely response to the general health and social needs that the patient identifies as triggering their need for an emergency response....
Southern NSW Local Health District
Added: 6 May 2019|Last updated: 9 May 2019
Eyes Open: Improving service delivery for the Royal North Shore Hospital ophthalmology service

Eyes Open: Improving service delivery for the Royal North Shore Hospital ophthalmology service

The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for improvement that relate specifically to patient and staff experiences, and then implementing sustainable changes to address these experiences.
Royal North Shore Hospital
Added: 6 May 2019|Last updated: 9 October 2019
Creating an integrated and responsive community acute care mental health service: to improve the quality of consumer outcomes

Creating an integrated and responsive community acute care mental health service: to improve the quality of consumer outcomes

Mental health community services should provide an integrated and comprehensive recovery service for consumers. However, services have operated in silos over previous years, which can result in a fragmented consumer journey. This clinical redesign project will focus on an integrated mental health community service for consumers.
Northern Sydney Local Health District
Added: 6 May 2019|Last updated: 9 May 2019
NSWHP flow cytometry model of service

NSWHP flow cytometry model of service

NSWHP flow cytometry services have developed over time, with no coordinated strategic plan to provide optimal care to all patients and service to all doctors throughout NSW. The opportunity of this project is to investigate all possible models of service and determine the best way in which to deliver a world class, value based public flow cytometry service that is renowned for both excellence and innovation....
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019
Saving lives in the morgue: forensic medicine social work

Saving lives in the morgue: forensic medicine social work

The forensic medicine social work service is being redesigned for people who are traumatically and suddenly bereaved, so they feel supported and well informed when facing a potentially disempowering and complex medical and coronial system.
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019
Ten to one: FASS Lidcombe sample receipt redesign project

Ten to one: FASS Lidcombe sample receipt redesign project

To simplify and consolidate the receipt process for criminalistics and toxicology samples at the Forensic and Analytical Science Service, Lidcombe by improving efficiency, streamlining service delivery and enhancing the stakeholder experience.
NSW Health Pathology
Added: 6 May 2019|Last updated: 9 May 2019
Rethinking pathology testing in the ICU - arterial blood gas

Rethinking pathology testing in the ICU - arterial blood gas

To understand current ordering practices within the intensive care unit, specifically: who initiates arterial blood gas sampling; what are the clinical indications; when are these investigations performed; how many investigations are performed
Nepean Blue Mountains Local Health District
Added: 3 May 2019|Last updated: 9 May 2019
A Joint Effort: patient centred redesign in rheumatology outpatients

A Joint Effort: patient centred redesign in rheumatology outpatients

This project aims to implement a sustainable and patient centred service for patients attending the rheumatology outpatient clinics at Royal Prince Alfred Hospital.
Royal Prince Alfred Hospital
Added: 24 April 2019|Last updated: 9 May 2019
Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients

Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients

This project improves the median turnaround time for emergency department patients receiving scans at Royal North Shore Hospital.
Royal North Shore Hospital
Added: 24 April 2019|Last updated: 9 May 2019
tOTal Improvement

tOTal Improvement

tOTal Improvement is designed to improve communication within the multidisciplinary team at Morisset Hospital and to better direct consumers’ support needs within the clinical rehabilitation program.
Morisset Hospital
Added: 17 April 2019|Last updated: 7 May 2019
Nurse - Patient Clinical Handover Engagement Huddle

Nurse - Patient Clinical Handover Engagement Huddle

An auditing process at Sydney/Sydney Eye Hospital revealed that patients are not as involved as they could be during the routine bedside handover processes that occur between nursing shifts. A project was established to address this, and in doing so, improve the safety and satisfaction of the patient.
Sydney Hospital and Sydney Eye Hospital
Added: 5 April 2019|Last updated: 22 April 2019
Imagine: An initiative to support the wellbeing of staff at Bulli District Hospital

Imagine: An initiative to support the wellbeing of staff at Bulli District Hospital

This is a staff-based wellbeing initiative program; designed to demonstrate an increase in staff satisfaction and workplace engagement.
Bulli Hospital
Added: 5 April 2019|Last updated: 21 April 2021
Clinical Patient Flow Rounds

Clinical Patient Flow Rounds

This program evaluates and re-invents St Vincent's Hospital’s weekly rapid discharge rounds model. This is carried out by introducing ward-level clinical leads and creating better documentation around discharge plans. The goal is to improve safe and timely patient discharges.
St Vincent's Hospital
Added: 29 March 2019|Last updated: 12 April 2019
Food for Thought

Food for Thought

This project implements a clinical pathway for referral and treatment that includes screening, triage, and assessment; and provides adults referred to Richmond Adult Community Mental Health Service with cognitive behavioural therapy – enhanced. This is a form of cognitive behavioural therapy specifically for eating disorders.
Northern NSW Local Health District
Added: 29 March 2019|Last updated: 12 April 2019
Preventative model of care at the Moruya dental clinic

Preventative model of care at the Moruya dental clinic

This project explored how demand for dental services can be met and sustained over time, with a focus on preventative care.
Southern NSW Local Health District
Added: 15 February 2019|Last updated: 28 February 2019
V-DOTS – A unique client care for protracted tuberculosis regimens

V-DOTS – A unique client care for protracted tuberculosis regimens

The project team implemented an innovative, secure, low cost, and high impact program using readily available digital technology, to transform the current tuberculosis service to a patient-centred delivery model.
Murrumbidgee Local Health District
Added: 18 December 2018|Last updated: 15 January 2019
Innovation in Colonoscopy Services: Direct Access Colonoscopy Clinic

Innovation in Colonoscopy Services: Direct Access Colonoscopy Clinic

Summary The Direct Access Colonoscopy Clinic (DACC) is an innovative nurse-led clinic that fast tracks people with a positive faecal occult blood test who meet set clinical criteria through to colonoscopy, thus avoiding the wait time to see a gastroenterologist.
Far West Local Health District
Added: 18 December 2018|Last updated: 21 April 2021
Implementing and Embedding  the National Surgical Quality Improvement Program in NSW

Implementing and Embedding the National Surgical Quality Improvement Program in NSW

This project focuses on designing tools and resources for NSW hospitals to implement the National Surgical Quality Improvement Program (NSQIP) in their service.
Agency for Clinical Innovation
Added: 10 December 2018|Last updated: 13 December 2018
I AM: Identifying and Addressing Malnutrition

I AM: Identifying and Addressing Malnutrition

The I AM Project aims to implement a more sustainable and accurate screening process at Prince of Wales Hospital for patients who are malnourished, or at risk of malnutrition.
Prince of Wales Hospital
Added: 7 December 2018|Last updated: 21 April 2021
Environmental Cleaning of Ambulances

Environmental Cleaning of Ambulances

To reduce the risk of healthcare associated infections in NSW Ambulance. This will provide safer care for patients and improve the working environment for paramedics.
NSW Ambulance
Added: 7 December 2018|Last updated: 13 December 2018
Improving resident activity levels in the aged care facility on Norfolk Island

Improving resident activity levels in the aged care facility on Norfolk Island

We worked closely with the community, staff, residents, and families of those living in the aged care facility on Norfolk Island to address their most pressing issue; the activity levels of the residents.
South Eastern Sydney Local Health District
Added: 5 December 2018|Last updated: 13 December 2018
Breath of Fresh Air: Paediatric Long Term Ventilation

Breath of Fresh Air: Paediatric Long Term Ventilation

This project aims to provide a coordinated, equitable and integrated service for children requiring invasive long term ventilation, and their families. It also aims to support the needs of long term ventilation children at home and in the community, and provide access to a comprehensive package of ambulatory care services to decrease admission rates and days spent at hospital.
Sydney Children's Hospital Network
Added: 4 December 2018|Last updated: 13 December 2018
Engaging Patients as Partners in Care

Engaging Patients as Partners in Care

This project brings together patients, families, carers and healthcare staff to act as partners in care and treatment planning.
South East Regional Hospital
Added: 4 December 2018|Last updated: 13 December 2018
A piece of your heart: who fits where in your heart failure care?

A piece of your heart: who fits where in your heart failure care?

This project aims to provide proactive care for heart failure patients in the Hunter New England Local Health District. It will support people with heart failure who are transitioning from hospital to home and back into the ongoing care of their general practitioner.
Hunter New England Local Health District
Added: 28 November 2018|Last updated: 13 December 2018
Breathe Easy: eliminating unwarranted clinical variation for patients with chronic obstructive pulmonary disease

Breathe Easy: eliminating unwarranted clinical variation for patients with chronic obstructive pulmonary disease

The Breathe Easy project aims to eliminate varying treatment outcomes and clinical uncertainty for patients with exacerbation of chronic obstructive pulmonary disease, admitted to South East Regional Hospital in Bega.
South East Regional Hospital
Added: 20 November 2018|Last updated: 13 December 2018
A Tooth in Time Saves Nine: Redesigning the Denture Journey

A Tooth in Time Saves Nine: Redesigning the Denture Journey

The CCLHD Oral Health Service is improving the provision of denture services. There will be a fairer and more efficient patient journey through the system, improved communication with patients, and clearer processes for staff. The waiting list for denture assessment will be reduced, and patients will be clinically assessed rather than rely solely on a telephone triage questionnaire.
Central Coast Local Health District
Added: 20 November 2018|Last updated: 13 December 2018
Better Cardiac Care for Aboriginal People, Burlu Kirra Kirra/Na

Better Cardiac Care for Aboriginal People, Burlu Kirra Kirra/Na

This project aims to improve patient outcomes for Aboriginal people with cardiac conditions in far west NSW, starting with the Broken Hill Catchment Region, by providing access to a cultural specific program in the identified communities.
Far West Local Health District
Added: 19 November 2018|Last updated: 13 December 2018
Keeping our Community Staff Safe

Keeping our Community Staff Safe

This project aims to improve the identification of clients who may be violent or aggressive towards St Vincent’s Hospital Network staff working in the community.
St Vincent's Health Network
Added: 19 November 2018|Last updated: 13 December 2018
ODDS Project: Clinical Consumables

ODDS Project: Clinical Consumables

The Ordering, Delivery, Distribution and Storage project at Blacktown Hospital aims to improve the effectiveness and efficiency of consumable stock management practice; this includes imprest and non-stock items.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 19 November 2018|Last updated: 13 December 2018
Grow Our Own: Creating a Sustainable Midwifery Workforce in Rural and Remote Areas

Grow Our Own: Creating a Sustainable Midwifery Workforce in Rural and Remote Areas

The need for a skilled midwifery workforce is ever increasing within rural and remote Australia. The ‘Grow our Own’ initiative had three goals: to increase the number of midwives within the Western NSW Local Health District, increase the number of rural and remote midwives, and to increase access to skilled clinicians for rural and remote dwelling women.
Western NSW Local Health District
Added: 15 November 2018|Last updated: 30 November 2018
REACH Out

REACH Out

REACH Out is an independent patient and family activated response system for small sites. The REACH response is provided by on off-site patient flow team via Telehealth.
Nyngan Multipurpose Service
Added: 15 November 2018|Last updated: 30 November 2018
Early Psychosis Pathway

Early Psychosis Pathway

This clinical pathway, will provide a basic flow of clinical care for patients who are experiencing early psychosis, or who are at ultra-high risk of developing psychosis.
Cooma Hospital and Health Service
Added: 5 November 2018|Last updated: 20 April 2021
Development After Infant Surgery Study

Development After Infant Surgery Study

The Development After Infant Surgery (DAISy) study is the first of its kind in the world. It investigated neurodevelopmental outcomes in infants who had major surgery within the first 90 days of life.
Sydney Children's Hospital Network
Added: 2 November 2018|Last updated: 19 November 2018
Equal Access for the Culturally and Linguistically Diverse

Equal Access for the Culturally and Linguistically Diverse

The appointment booking process for clients accessing the Fairfield Orthopaedic Hip and Knee Service was modified to enable the Culturally and Linguistically Diverse (CALD) population greater access to the service.
Fairfield Hospital
Added: 19 October 2018|Last updated: 20 November 2018
What a Difference a Date Will Make

What a Difference a Date Will Make

Various services in the local area were concerned about the increase in young adolescents presenting in crisis, with either potential self-harm or harm to others. Police and ambulance workers were often required to intervene, and emergency department beds used. This project aims to reduce the waitlist time for a multidisciplinary diagnostic assessment for older school age and adolescent children, by 25% by March 2018....
Nepean Blue Mountains Local Health District
Added: 26 September 2018|Last updated: 11 October 2018
Shared Clinical Review Across Four Rural Health Services

Shared Clinical Review Across Four Rural Health Services

A project to implement a shared mortality and morbidity clinical review process across four small rural health services in northeast Victoria. The project includes development of standardised tools and the formation of a collaborative clinical review forum to help address the common risks experienced by patients in care at small rural health services in the region.
Albury Wodonga Health
Added: 26 September 2018|Last updated: 6 November 2018
Clinical History on Emergency X-Ray Referrals

Clinical History on Emergency X-Ray Referrals

Incomplete clinical history information on emergency x-ray referrals can lead to insufficient imaging, missed pathologies, longer time spent in emergency and higher radiation doses. This project aims to ensure that a concise clinical history is included on every emergency x-ray referral at the Cowra Health Service. This will enable accurate imaging and diagnostic reporting and lead to the best possible outcome for patients....
Western NSW Local Health District
Added: 17 September 2018|Last updated: 1 October 2018
Flow of Emergency Theatre Cases at Hornsby

Flow of Emergency Theatre Cases at Hornsby

This project will improve the safety and efficiency of the emergency surgical patient journey.
Hornsby Ku-ring-gai Hospital
Added: 17 September 2018|Last updated: 1 October 2018
When’s it my turn? The Maitland Hospital Paediatric Ambulatory Care Service

When’s it my turn? The Maitland Hospital Paediatric Ambulatory Care Service

The project focuses on the referral, waitlist and appointment booking processes of the Maitland Hospital Paediatric Ambulatory Care Service to deliver timely, efficient and effective care to children.
The Maitland Hospital
Added: 27 August 2018|Last updated: 30 August 2018
Optimising Pre-operative Patient Blood Management

Optimising Pre-operative Patient Blood Management

Wollongong Hospital implemented a program to optimise the pre-operative haemoglobin and iron stores of patients undergoing major elective colorectal, upper gastrointestinal tract and orthopaedic surgery. This will prevent avoidable blood transfusions and their complications, along the patient peri-operative journey.
Illawarra Shoalhaven Local Health District
Added: 27 August 2018|Last updated: 30 August 2018
Unlocking Care: Improving Access to GP Services in Adult Correctional Centres

Unlocking Care: Improving Access to GP Services in Adult Correctional Centres

The Justice Health & Forensic Mental Health Network is implementing six identified solutions to improve access to general practitioner services in correctional centres across NSW.
Justice Health and Forensic Mental Health Network
Added: 22 August 2018|Last updated: 30 August 2018
Sterilising and Perioperative Clinical Redesign

Sterilising and Perioperative Clinical Redesign

The project team identified an opportunity to enhance the patient experience at Concord Hospital by increasing operational efficiency between the sterilising department and operating theatres. Following a review, a range of recommendations were implemented to improve inter-departmental communication and processes, streamline workflows, and enhance workforce morale.
Concord Repatriation General Hospital
Added: 20 August 2018|Last updated: 8 November 2021
We can’t prevent falls! A myth-busting falls prevention initiative in Wagga Wagga and Gundagai

We can’t prevent falls! A myth-busting falls prevention initiative in Wagga Wagga and Gundagai

Falls are a major health issue for older people, and falls prevention is a high priority for the Murrumbidgee Local Health District. This project implemented changes to improve the quality and safety of patient care by reducing the number of falls, harm from falls, and associated increase in length of stay at the orthopaedic ward of Wagga Wagga Base Hospital and Gundagai Multipurpose Service....
Murrumbidgee Local Health District
Added: 20 August 2018|Last updated: 30 August 2018
Break Down: Improving Secondary Fracture Prevention

Break Down: Improving Secondary Fracture Prevention

While local specialist services are available to help prevent secondary fracture, in the Richmond area, only 10% of those at risk are being assessed. This project will improve identification and referral for at-risk patients and help improve patient awareness of the risk of secondary fracture.
Lismore Base Hospital
Added: 20 August 2018|Last updated: 20 April 2021
Improving Access to Non-Acute Mental Health Beds

Improving Access to Non-Acute Mental Health Beds

This project creates efficiencies in the provision of non-acute mental health beds across the Northern Sydney Local Health District by improving referral and communication processes and providing a better overall experience for patients and staff.
Macquarie Hospital
Added: 20 August 2018|Last updated: 30 August 2018
We’ve Got Your Back – Improving Access to Care

We’ve Got Your Back – Improving Access to Care

Wait times for patients to see a neurosurgeon at Westmead Hospital were previously as long as 12 months. By using existing clinical resources and identifying waste within the current system, patient wait times for appropriate treatment of back pain have been significantly reduced. The project also identified an opportunity to increase revenue by up to $450,000 per annum.
Westmead Hospital
Added: 15 August 2018|Last updated: 30 August 2018
Improving the Patient Journey for Mothers having an Elective Caesarean

Improving the Patient Journey for Mothers having an Elective Caesarean

Nepean Hospital established an Obstetric Pre-anaesthetic Assessment Clinic for high-risk obstetric patients and those undergoing an elective caesarean section. Anaesthetists at the clinic assess the patient and explain anaesthetic procedures in a way that allows patients to give informed consent.
Nepean Hospital
Added: 11 July 2018|Last updated: 27 May 2021
Community Eye Care in Western Sydney

Community Eye Care in Western Sydney

Community Eye Care (C-EYE-C) improved access to ophthalmology services for patients in Western Sydney, by partnering with local optometrists to conduct standardised examinations, which were then reviewed remotely by hospital ophthalmologists.
Western Sydney Local Health District
Added: 11 July 2018|Last updated: 20 April 2021
Improving the Critical Care Advisory Service

Improving the Critical Care Advisory Service

Western NSW Local Health District enhanced its Critical Care Advisory Service by conducting an audit, delivering staff education, streamlining clinical pathways and improving the patient experience.
Western NSW Local Health District
Added: 6 June 2018|Last updated: 14 May 2021
Elimination of Hepatitis C in a Prison Setting

Elimination of Hepatitis C in a Prison Setting

The Justice Health & Forensic Mental Health Network introduced the first hepatitis C virus elimination program in the NSW correctional setting.
Justice Health and Forensic Mental Health Network
Added: 6 June 2018|Last updated: 8 November 2021
Working Together to Stop Violence

Working Together to Stop Violence

Mid North Coast Local Health District developed a comprehensive staff training program on domestic and family violence, to better understand violence prevention and create a safer, more respectful workplace.
Mid North Coast Local Health District
Added: 29 May 2018|Last updated: 22 April 2021
Home-Based Subcutaneous Immunoglobulin Replacement Therapy

Home-Based Subcutaneous Immunoglobulin Replacement Therapy

Liverpool Hospital is implementing a home-based subcutaneous immunoglobulin replacement therapy program for patients with impaired immune systems.
Liverpool Hospital
Added: 28 May 2018|Last updated: 21 June 2018
The Asthma Follow Up Integrated Care Initiative

The Asthma Follow Up Integrated Care Initiative

Sydney Children’s Hospital Randwick developed an integrated model of care for children with non-complex asthma, including care coordination, communication with general practitioners, parent education and emergency department resources and processes.
Sydney Children's Hospital Network
Added: 28 May 2018|Last updated: 12 June 2018
Innovative Service Delivery Model

Innovative Service Delivery Model

Western Sydney Local Health Districtestablished a Mental Health Acute Assessment Team at Cumberland Hospital. The service responds to relevant Triple Zero calls via a dispatch system, using dedicated paramedics and mental health clinical nurse consultants.
Western Sydney Local Health District
Added: 28 May 2018|Last updated: 22 June 2018
Bridging Cultures

Bridging Cultures

Mid North Coast Local Health District empowered Aboriginal patients to manage their own health care, by providing education, information on services, self-management strategies, culturally-sensitive care and links to community health services.
Added: 25 May 2018|Last updated: 11 June 2018
On Time, Every Time for People with Parkinson’s

On Time, Every Time for People with Parkinson’s

To ensure 75 per cent of PD patients at Coffs Clinical Network are identified within four hours of admission, receive medications on time and have a carer who is satisfied with the patient’s medication management.
Mid North Coast Local Health District
Added: 9 May 2018|Last updated: 28 May 2018
Reducing the Time Frame to Complete the Electronic Donor Record

Reducing the Time Frame to Complete the Electronic Donor Record

This project developed a number of tools and guides to help staff collect data and enter it into the electronic donor record more efficiently.
NSW Organ and Tissue Donation Service
Added: 8 May 2018|Last updated: 23 May 2018
Improving Provision of Skin-to-Skin Care in Preterm Neonates

Improving Provision of Skin-to-Skin Care in Preterm Neonates

John Hunter Children’s Hospital developed a step-by-step guide to encourage the delivery of Kangaroo Care to premature babies, and provided education to staff and parents on the topic.
John Hunter Children's Hospital
Added: 2 May 2018|Last updated: 16 May 2018
Multiagency Coordination of Prenatal Risk

Multiagency Coordination of Prenatal Risk

Central Coast Local Health District established regular meetings with the NSW Department of Family and Community Services and all health services involved in the care of pregnant women, in cases where there were child protection concerns.
Central Coast Local Health District
Added: 2 May 2018|Last updated: 21 April 2021
Winter, Spring, Summer and Falls in NSW Ambulance

Winter, Spring, Summer and Falls in NSW Ambulance

NSW Ambulance introduced a falls package to address the year-round problem of falls in people aged 65 and over in the community. It incorporated a new falls risk assessment, protocol, clinical pathway and screening tool for paramedics, as well as education materials for consumers and general practitioners.
NSW Ambulance
Added: 2 May 2018|Last updated: 22 April 2021
Saved by the Phone: Enhancing the Pre-admission Process

Saved by the Phone: Enhancing the Pre-admission Process

Staff at Blue Mountains District ANZAC Memorial Hospital implemented a standardised phone screening tool with fasting instructions, to prepare patients for their surgical procedure.
Blue Mountains District ANZAC Memorial Hospital
Added: 2 May 2018|Last updated: 16 May 2018
Making the Health of the Nation Outcome Scale Work For Us

Making the Health of the Nation Outcome Scale Work For Us

This project added an additional multidisciplinary team meeting to the Older Persons Mental Health Team schedule each week and adjusted the meeting agenda, to allow more time for mental health care reviews.
Sutherland Hospital and Community Health Service
Added: 30 April 2018|Last updated: 8 April 2021
Microbiology Extension of Services

Microbiology Extension of Services

The Department of Microbiology at Royal Prince Alfred Hospital reconfigured its staff rosters, to better manage peaks and troughs in specimen processing. This optimised staff workflow and enhanced the delivery of services to the local health district.
Royal Prince Alfred Hospital
Added: 27 April 2018|Last updated: 8 November 2021
Improving Collaborative Discharge Care Planning for Stroke Patients

Improving Collaborative Discharge Care Planning for Stroke Patients

St George Hospital developed an Allied Health Discharge Care Plan, established an allied health care coordinator role and implemented new administration processes, to support the transition of stroke patients out of hospital and into the community.
St George Hospital
Added: 27 April 2018|Last updated: 14 May 2018
Burn Scar Management with Ablative Fractional Laser Resurfacing

Burn Scar Management with Ablative Fractional Laser Resurfacing

Concord Repatriation General Hospital has one of the largest and most extensive prospective databases on burn patients treated with ablative fractional CO2 laser to date. It focuses on both objective health outcomes as well as subjective factors such as quality of life and patient discomfort during treatment.
Concord Repatriation General Hospital
Added: 26 April 2018|Last updated: 20 April 2021
Improving Blood Glucose Level Control Before Surgery

Improving Blood Glucose Level Control Before Surgery

Prince of Wales Hospital screened all patients booked for elective cardiac surgery, to diagnose diabetes and identify those requiring blood glucose level control before admission.
Prince of Wales Hospital
Added: 26 April 2018|Last updated: 10 May 2018
End the Wait for Endoscopy at Wollongong Hospital

End the Wait for Endoscopy at Wollongong Hospital

Wollongong Hospital developed electronic scheduling systems, patient education materials and a clinical review process, to reduce wait times in its Endoscopy Unit.
Added: 24 April 2018|Last updated: 20 April 2021
Partners in Care

Partners in Care

This project supports staff who are trained in health coaching but are not providing it to patients on a regular basis. It also introduced an evaluation framework to continually assess the training and support needs of staff in South Eastern Sydney Local Health District.
Added: 24 April 2018|Last updated: 14 May 2021
Storks

Storks

Sydney Children’s Hospitals Network in partnership with HealthShare NSW is developing a standardised service delivery model for the safe, timely and efficient transport of newborn babies to appointments and back, and to local hospitals.
Sydney Children's Hospital Network
Added: 24 April 2018|Last updated: 9 June 2021
Westmead Hospital Echocardiography Clinic Redesign

Westmead Hospital Echocardiography Clinic Redesign

This project aimed to optimise the efficiency and sustainability of the Echocardiography Clinic at Westmead Hospital, by streamlining processes, distributing resources efficiently and delivering better services to the Western Sydney community, ahead of the opening of the new acute services building in 2020.
Westmead Hospital
Added: 24 April 2018|Last updated: 3 May 2018
Collaborative Care Outreach for Residential Aged Care Facilities

Collaborative Care Outreach for Residential Aged Care Facilities

The ‘A Collaborative Care Outreach for Residential Aged Care Facilities in SLHD’ (ACCORD) project aims to deliver improvements in clinical leadership, education, processes and connections between the Access Care Team and Residential Aged Care Facility Outreach Service.
Sydney Local Health District
Added: 24 April 2018|Last updated: 2 June 2021
Supporting Lifestyle and Activity Modification After a Transient Ischaemic Attack

Supporting Lifestyle and Activity Modification After a Transient Ischaemic Attack

This project, led by the Community Stroke Team, delivered a six-week education and exercise program with 12 weeks of telephone health coaching to patients in Hunter New England Local Health District who had experienced a transient ischaemic attack.
Hunter New England Local Health District
Added: 23 April 2018|Last updated: 7 May 2018
Complex Care Coordination in NSW Emergency Departments

Complex Care Coordination in NSW Emergency Departments

Royal North Shore Hospital is developing a clinical pathway for people who frequently present to hospital emergency departments with chronic pain and complex conditions, which will be rolled out across the state following evaluation of the pilot program.
Royal North Shore Hospital
Added: 23 April 2018|Last updated: 8 May 2018
Breaking Down Barriers: Improving Access to Paediatric Rehabilitation

Breaking Down Barriers: Improving Access to Paediatric Rehabilitation

This project implemented changes to improve the transfer of care from John Hunter Children’s Hospital to HNEkidsRehab, for paediatric patients who need specialist rehabilitation care.
Hunter New England Local Health District
Added: 18 April 2018|Last updated: 21 October 2021
Preoperative Iron Deficiency Identification and Management

Preoperative Iron Deficiency Identification and Management

Sydney Local Health District developed a clinical pathway to identify patients who have iron deficiency anaemia. A strategy was implemented to manage identified patients with intravenous iron therapy prior to high-risk elective surgery.
Sydney Local Health District
Added: 29 March 2018|Last updated: 3 May 2018
Reviewing Ambulance Dispatcher Administrative Responsibilities

Reviewing Ambulance Dispatcher Administrative Responsibilities

This project is looking at opportunities to streamline and integrate the administrative duties of ambulance dispatchers, to increase the amount of time they have available to deliver care to people in the community.
NSW Ambulance
Added: 29 March 2018|Last updated: 3 May 2018
Increasing Blood-Borne Virus Screening in the Community Setting

Increasing Blood-Borne Virus Screening in the Community Setting

St George Drug and Alcohol Service established a clear process for blood-borne virus screening, by delivering training to staff and embedding the test into the initial assessment of new clients.
South Eastern Sydney Local Health District
Added: 15 February 2018|Last updated: 2 March 2018
Appropriate Distribution and Just Utilisation of Supplies Techniques (ADJUST)

Appropriate Distribution and Just Utilisation of Supplies Techniques (ADJUST)

Prince of Wales Hospital implemented a cost-saving strategy in the cardiothoracic intensive care unit, incorporating ordering and procurement practices, storage management and intra-hospital stock rotation.
Prince of Wales Hospital
Added: 15 February 2018|Last updated: 1 March 2018
Detecting Delirium in the Emergency Department

Detecting Delirium in the Emergency Department

Belmont District Hospital implemented an education package for nursing staff, to improve the use of the Confusion Assessment Method (CAM) screening tool in the emergency department (ED). The CAM tool is an affordable and easy way to dramatically improve the outcomes of patients presenting to the ED with delirium.
Added: 14 February 2018|Last updated: 1 March 2018
Aboriginal Wellbeing Hospital Discharge Booklet

Aboriginal Wellbeing Hospital Discharge Booklet

An Aboriginal cultural resource was developed to improve the hospital discharge journey of Aboriginal patients, families and carers in MNCLHD. The clinical redesign process involved monitoring data, developing culturally appropriate resources and collaborating with Aboriginal people to gain the best health outcomes after discharge from hospital.
Mid North Coast Local Health District
Added: 29 January 2018|Last updated: 20 April 2021
Specialist Medical Clinics for Rural Aboriginal Medical Services

Specialist Medical Clinics for Rural Aboriginal Medical Services

Specialist medical clinics were established for Aboriginal people with chronic disease who live in rural and remote areas of Hunter New England Local Health District
John Hunter Hospital
Added: 29 January 2018|Last updated: 2 June 2021
The Smallest Things Can Make the Biggest Difference

The Smallest Things Can Make the Biggest Difference

Broken Hill Health Service in Far West Local Health District implemented the person-centred sunflower tool, to improve communication and build a rapport between staff, patients and carers.
Added: 29 January 2018|Last updated: 12 February 2018
Central Line Infection Prevention in Newborns

Central Line Infection Prevention in Newborns

RPA Hospital implemented an education, audit and training package for staff in its Newborn Care Unit, to reduce infections related to central line use in vulnerable newborns.
Royal Prince Alfred Hospital
Added: 12 December 2017|Last updated: 22 December 2017
Transit Lounge Remodel

Transit Lounge Remodel

Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.
Royal North Shore Hospital
Added: 28 November 2017|Last updated: 15 December 2017
Get It Together: For People with Multidisciplinary Healthcare Needs in the Community

Get It Together: For People with Multidisciplinary Healthcare Needs in the Community

This project pulls together multidisciplinary teams around their clients, as it has been shown that when people are included in care that is coordinated, they have better health and wellbeing.
Nepean Blue Mountains Local Health District
Added: 28 November 2017|Last updated: 15 December 2017
Multidisciplinary Assessment and Documentation in Community Palliative Care

Multidisciplinary Assessment and Documentation in Community Palliative Care

Croydon Community Health Centre implemented a new model of care, including scheduled multidisciplinary team meetings, revised documentation and communication processes, as well as training for emergency department and generalist nursing staff.
Sydney Local Health District
Added: 28 November 2017|Last updated: 12 December 2017
The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.
Sutherland Hospital and Community Health Service
Added: 27 November 2017|Last updated: 8 November 2021
MediREACH: Improving Medication Safety for Patients

MediREACH: Improving Medication Safety for Patients

Murrumbidgee Local Health District developed a process to ensure all patients have a best possible medication history recorded on admission to hospital.
Murrumbidgee Local Health District
Added: 27 November 2017|Last updated: 21 April 2021
What About Us

What About Us

St George Hospital
Added: 27 November 2017|Last updated: 21 December 2017
Hit the Ground Running: Improving Access to Pulmonary Rehabilitation

Hit the Ground Running: Improving Access to Pulmonary Rehabilitation

This project aimed to improve access to pulmonary rehabilitation and embed it as standard practice after admission to Coffs Harbour Health Campus for exacerbation of chronic obstructive pulmonary disease.
Coffs Harbour Health Campus
Added: 27 November 2017|Last updated: 15 December 2017
The Hep C Triple C: Care, Coverage and Cure

The Hep C Triple C: Care, Coverage and Cure

The JH&FMHN implemented a number of solutions to provide equitable and efficient access to the new curative hepatitis C virus medication in correctional centres across NSW.
Added: 27 November 2017|Last updated: 15 December 2017
Quit and Smile

Quit and Smile

SESLHD trained dental professionals to help clients quit smoking and implemented a number of solutions to increase accountability and knowledge in this area.
South Eastern Sydney Local Health District
Added: 27 October 2017|Last updated: 27 May 2021
Completing the Admission Checklist in Mental Health Rehabilitation Units

Completing the Admission Checklist in Mental Health Rehabilitation Units

Sutherland Hospital Mental Health Rehabilitation Unit implemented new policies and processes for managing admissions, then educated staff on the changes.
Sutherland Hospital and Community Health Service
Added: 27 October 2017|Last updated: 10 November 2017
It Takes Two

It Takes Two

It Takes Two was designed to educate nursing staff and managers on NSW Health and local policies regarding medication handling, with the aim of improving patient safety in the emergency department.
St George Hospital
Added: 27 October 2017|Last updated: 10 November 2017
Confident and Connected at Home on Haemodialysis

Confident and Connected at Home on Haemodialysis

Nepean Blue Mountains Local Health District, in collaboration with The University of Sydney and Western Renal Services, developed a mobile app that allows patients to send their home haemodialysis data to nursing staff remotely and in real time.
Nepean Blue Mountains Local Health District
Added: 23 October 2017|Last updated: 14 May 2021
Running Away Causes Delay

Running Away Causes Delay

This project reduced the number of patients who absconded (ran away) from the Coffs Harbour Mental Health Inpatient Unit, by implementing an environmental review, courtyard supervision, flexible visiting hours, multidisciplinary team reviews, leave prescriptions and capital works.
Mid North Coast Local Health District
Added: 23 October 2017|Last updated: 6 November 2017
Confusing Directions: Finding the Right Pathway for People with Delirium

Confusing Directions: Finding the Right Pathway for People with Delirium

Hunter New England Mental Health implemented a new screening tool and staff education to ensure patients with delirium are provided with the right care pathway.
Hunter New England Local Health District
Added: 23 October 2017|Last updated: 6 November 2017
The Integrated Rehabilitation and Enablement Program (iREAP)

The Integrated Rehabilitation and Enablement Program (iREAP)

iREAP is an eight-week program that delivers integrated rehabilitation services to older people in the community who have or are at risk of frailty, falls, Parkinson’s Disease and other neurodegenerative conditions.
War Memorial Hospital
Added: 9 October 2017|Last updated: 21 May 2021
Improving Communication by Improving Clinical Documentation

Improving Communication by Improving Clinical Documentation

This project improved clinical documentation by providing staff education, updating training materials and providing regular progress reports on the rate of documentation achieved each month.
St George Hospital
Added: 9 October 2017|Last updated: 21 April 2021
Youth Health Risk Assessments at Northern Sydney Sexual Health Service

Youth Health Risk Assessments at Northern Sydney Sexual Health Service

Northern Sydney Local Health District
Added: 18 September 2017|Last updated: 21 May 2021
Using Innovation to Standardise and Optimise Acute Deep Vein Thrombosis Management

Using Innovation to Standardise and Optimise Acute Deep Vein Thrombosis Management

This project implemented a number of solutions, including a web-based, mobile-friendly clinical decision support tool, to help Emergency Department (ED) staff provide best practice care to patients with acute deep vein thrombosis (DVT).
Westmead Hospital
Added: 18 September 2017|Last updated: 29 January 2018
Planning for Gastronomy Success

Planning for Gastronomy Success

St Vincent’s Hospital Sydney (SVHS) improved patient information, treatment procedures and staff education, to ensure the placement of gastronomy feeding tubes aligned with best practice and Agency for Clinical Innovation (ACI) guidelines.
St Vincent's Hospital
Added: 18 September 2017|Last updated: 2 October 2017
A Clear Case: Improving Court Reports in Sexual Assault Cases

A Clear Case: Improving Court Reports in Sexual Assault Cases

Mid North Coast Local Health District (MNCLHD) centralised requests for expert witness certificates (EWCs) and developed a new review process in collaboration with staff and NSW Police.
Mid North Coast Local Health District
Added: 18 September 2017|Last updated: 2 October 2017
Improving the Patient Journey for Women with High-Risk Pregnancies

Improving the Patient Journey for Women with High-Risk Pregnancies

Wollongong Hospital established a consultant-led pre-anaesthetic clinic for women with high-risk pregnancies. It ensures women are supported during their pregnancy and delivery, and clinicians are prepared for any medical issues that may arise.
Anaesthesia, Obstetrics, Risk
Added: 8 September 2017|Last updated: 21 April 2021
Implementation of the HOTV Vision Chart in the Northern NSW Local Health District Statewide Eyesight Preschooler Screening Program

Implementation of the HOTV Vision Chart in the Northern NSW Local Health District Statewide Eyesight Preschooler Screening Program

This project delivered education and resources on HOTV vision charts to all staff in Northern NSW Local Health District (NNSWLHD) who deliver the Statewide Eyesight Preschooler Screening (StEPS) Program.
Northern NSW Local Health District
Added: 8 September 2017|Last updated: 8 November 2021
Optimising Medication Reconciliation within Electronic Medication Systems

Optimising Medication Reconciliation within Electronic Medication Systems

Blacktown Hospital improved the quality of medication reconciliation by developing a new medication reconciliation form, delivering training to staff and conducting interviews with patients within 24 hours of admission.
Western Sydney Local Health DistrictBlacktown Mount Druitt Hospital (Blacktown Campus)
Added: 8 September 2017|Last updated: 8 November 2021
A Coordinated Local Approach to Disordered Eating Services

A Coordinated Local Approach to Disordered Eating Services

This project improved care delivered to people with eating disorders in Broken Hill and surrounding areas in FWLHD. It focused on increasing clinicians’ skill and confidence by providing education sessions, improving access to resources and increasing opportunities for professional networking.
Broken Hill Health Service
Added: 25 August 2017|Last updated: 8 September 2017
Child-at-Risk Electronic Medical Record Alert

Child-at-Risk Electronic Medical Record Alert

NNSWLHD developed a unique alert system for at-risk children and pregnant women that is integrated into the patient’s electronic medical record
Northern NSW Local Health District
Added: 25 August 2017|Last updated: 11 September 2017
Better Flow, Better Journey: Improving Mental Health Acute Care

Better Flow, Better Journey: Improving Mental Health Acute Care

MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.
Mid North Coast Local Health District
Added: 23 August 2017|Last updated: 25 August 2017
The Rhythm and Rhymes Adolescent/Adult Program

The Rhythm and Rhymes Adolescent/Adult Program

The Rhythm and Rhymes Adolescent/Adult Program is a 12-week hip-hop therapy program designed to engage young people with severe mental illness in a way that is enjoyable, creates a sense of purpose in their lives and helps them reconnect to themselves and others.
Justice Health and Forensic Mental Health Network
Added: 23 August 2017|Last updated: 7 September 2017
Evidence-Based Guidelines for the Rational Use of Neuroimaging

Evidence-Based Guidelines for the Rational Use of Neuroimaging

This project involved a retrospective audit of patients who received neuroimaging at Sydney Eye Hospital and surrounding facilities, to identify elements of an appropriate neuroimaging request.
Sydney Hospital and Sydney Eye Hospital
Added: 23 August 2017|Last updated: 7 September 2017
Increasing the Appropriateness of Dietetic Referrals

Increasing the Appropriateness of Dietetic Referrals

This project addressed barriers experienced by nursing staff when using the malnutrition screening tool, by introducing staff education, streamlined education pathways and a cheat sheet for nursing staff.
South East Regional Hospital
Added: 23 August 2017|Last updated: 6 September 2017
Nambucca Valley Specialist Wound Intervention Service

Nambucca Valley Specialist Wound Intervention Service

This project improved access to community wound clinics, so patients who have or are at risk of wounds can consistently receive best practice care in a timely manner.
Mid North Coast Local Health District
Added: 18 August 2017|Last updated: 25 August 2017
Access, Choice and Equity in Community Palliative Care

Access, Choice and Equity in Community Palliative Care

This project developed a palliative care referral and triage process and education program in SLHD, with a focus on services delivered in the community.
Sydney Local Health District
Added: 17 August 2017|Last updated: 25 August 2017
Identifying and Managing Iron Deficiency and Iron Deficiency Anaemia

Identifying and Managing Iron Deficiency and Iron Deficiency Anaemia

MLHD identified an alternative option for iron replacement therapy and developed guidelines to deliver it in the community setting where clinically indicated, in collaboration with patients and carers.
Murrumbidgee Local Health District
Added: 16 August 2017|Last updated: 27 May 2021
Redesigning the Orthodontics Journey

Redesigning the Orthodontics Journey

This project aims to reduce waiting times and improve the quality of care delivered to orthodontic patients at the Sydney Dental Hospital.
Sydney Dental Hospital
Added: 16 August 2017|Last updated: 25 August 2017
Eurobodalla Birthing Partners

Eurobodalla Birthing Partners

This project developed a new model of care, where pregnant women at Eurobodalla Maternity Service were offered a known midwife who was an integral part of their antenatal, birth and postnatal journey.
Southern NSW Local Health District
Added: 16 August 2017|Last updated: 20 April 2021
Eye Focus

Eye Focus

Westmead Hospital developed and implemented a series of policies, protocols and guidelines to better manage referrals from health professionals and improve waiting times in its ophthalmology outpatient clinics.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017
Improving Patterns of Care for Oncology Inpatients

Improving Patterns of Care for Oncology Inpatients

This project conducted a review of the care delivered to patients admitted to the oncology and palliative care wards at Westmead Hospital. As a result, changes were implemented that aimed to improve the coordination of care, reduce length of stay and streamline the discharge process.
Westmead Hospital
Added: 15 August 2017|Last updated: 25 August 2017
The Sexual Assault Crisis Response Project

The Sexual Assault Crisis Response Project

The Violence, Abuse and Neglect Service developed integrated and cost-effective solutions to support clients who present to the emergency department at Wollongong Hospital following a sexual assault.
Illawarra Shoalhaven Local Health District
Added: 15 August 2017|Last updated: 19 May 2021
Redesigning Services for Aboriginal Mothers and Children

Redesigning Services for Aboriginal Mothers and Children

This project examined the patient journey for Aboriginal families accessing maternal and early childhood services within CCLHD. It identified opportunities for improving access to care, cultural support, patient information and education, coordination and integration of care in partnership with the Aboriginal Medical Service.
Central Coast Local Health District
Added: 15 August 2017|Last updated: 21 April 2021
Police Ambulance Early Access to Mental Health Assessment via Telehealth

Police Ambulance Early Access to Mental Health Assessment via Telehealth

HNELHD provided iPads to police and ambulance staff, so they can access mental health triage and support for consumers at the scene of the emergency.
Hunter New England Local Health District
Added: 15 August 2017|Last updated: 25 August 2017
Caring for Our Carers

Caring for Our Carers

Blacktown Mount Druitt Hospital (Blacktown Campus) added Carer Zones to single rooms in its new Clinical Services Building, so carers can stay at the hospital overnight in comfort.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 24 July 2017|Last updated: 8 August 2017
Falls in older people with cataract: a longitudinal evaluation of impact and risk

Falls in older people with cataract: a longitudinal evaluation of impact and risk

This project identified factors associated with an increased falls risk in older people with cataract during their wait for cataract surgery.
The George Institute for Global Health, UNSW Australia
Added: 23 June 2017|Last updated: 8 November 2021
The iCareTrack Study

The iCareTrack Study

This project measured the appropriateness of eye care delivery in NSW, by developing clinical indicators and conducting an on-site record review of up to 40 optometry and ophthalmology practices across the state.
School of Optometry and Vision Science, UNSW Sydney
Added: 16 June 2017|Last updated: 16 June 2017
Mirrabrook: A Truly Smoke Free Mental Health Inpatient Unit

Mirrabrook: A Truly Smoke Free Mental Health Inpatient Unit

Mirrabrook Mental Health Unit introduced a new policy to help nicotine-dependent consumers quit smoking during their inpatient stay. It was supported by staff training, nicotine replacement therapy and carbon monoxide monitoring.
Shellharbour Hospital
Added: 29 May 2017|Last updated: 8 April 2021
The Patient’s Voice

The Patient’s Voice

Nepean Hospital provided patients in a trial ward with a template containing prompts, so they could deliver a handover of their healthcare journey once a day to nursing staff.
Nepean Hospital
Added: 24 May 2017|Last updated: 29 January 2018
Improving Lumbar Puncture Success Rates in Febrile Neonates

Improving Lumbar Puncture Success Rates in Febrile Neonates

The Children’s Hospital at Westmead developed and implemented an interdisciplinary lumbar puncture teaching package for Junior Medical Officers and nursing staff. The simulation-based teaching covered early stylet removal techniques, patient positioning, needle positioning, troubleshooting and analgesia.
The Children's Hospital at Westmead
Added: 22 May 2017|Last updated: 5 June 2017
Proactive Escalation Planning to Resolve Demand

Proactive Escalation Planning to Resolve Demand

Belmont Hospital introduced a 24-hour escalation plan and daily emergency report, to help emergency department staff manage periods of high demand, without reducing the quality or timeliness of patient care.
Belmont Hospital
Added: 19 May 2017|Last updated: 19 May 2021
Improving Clinical Review in the Northern Sydney Home Nursing Service

Improving Clinical Review in the Northern Sydney Home Nursing Service

This project defined the role of the resource representative and increased awareness of this role among staff at Northern Sydney Home Nursing Service, to ensure patients are referred to the most appropriate clinician.
Northern Sydney Local Health District
Added: 3 May 2017|Last updated: 17 May 2017
Book It: The Planned Patient Admission Project

Book It: The Planned Patient Admission Project

This project aims to introduce a transparent Referral for Admission process within Nepean Blue Mountains Local Health District. A review of existing processes, policies, documentation and support provided to staff and consumers was undertaken.
Nepean Blue Mountains Local Health District
Added: 26 April 2017|Last updated: 28 April 2017
Reducing 28-day mental health readmissions

Reducing 28-day mental health readmissions

The project aims to reduce 28-day mental health readmissions in Western Sydney Local Health District by identifying the key issues which lead to high readmission rates, and to implement targeted solutions to address these factors. Changes to the admissions, care co-ordination and discharge processes were implemented. Consumer, family and carer input into care planning was emphasised, along with the patient journey from admission to discharge and transition to the community....
Western Sydney Local Health District
Added: 26 April 2017|Last updated: 28 April 2017
Waist Less: Part of the Sustainable Connections for Overweight and Obesity in Paediatrics Project

Waist Less: Part of the Sustainable Connections for Overweight and Obesity in Paediatrics Project

The Waist Less project aims to improve clinical processes and resources at the CHW, to increase the identification and management of children with obesity and their families. It is part of the Sustainable Connections for Overweight and Obesity in Paediatrics (SCOOP) project, which aims to develop streamlined models of care and health pathways for children with obesity and their families within primary, secondary and tertiary healthcare settings in Nepean Blue Mountains and Western Sydney Local Health Districts, improving equity and...
Sydney Children's Hospital Network
Added: 18 April 2017|Last updated: 28 April 2017
Improving the Efficiency of External Pathology Results

Improving the Efficiency of External Pathology Results

The Heart and Lung Clinic at St Vincent’s Hospital Sydney implemented a number of changes to the way it follows up and communicates external pathology results. This included the development of a new standard operating procedure, a dedicated area for reviewing patient files, new staff rosters, patient information brochures, patient database updates and standardised communication tools.
St Vincent's Hospital
Added: 7 April 2017|Last updated: 21 April 2017
Testing Times: Reducing Variation in Pathology Testing

Testing Times: Reducing Variation in Pathology Testing

This project identified a number of strategies to reduce pathology costs and clinical variation in the testing process, including enhancements to the patient’s electronic medical record, development of best practice guidelines, staff education and improved reporting mechanisms.
Western NSW Local Health District
Added: 7 April 2017|Last updated: 28 April 2017
Redesign of Maternity Services at Macksville Health Campus

Redesign of Maternity Services at Macksville Health Campus

This project introduced a new service, where midwives at Macksville Health Campus deliver pregnancy and postnatal care to women in their home. It involves flexible rostering patterns to maximise existing staff and reduce staffing inefficiencies.
Mid North Coast Local Health District
Added: 7 April 2017|Last updated: 28 April 2017
Enhancing Remote Physiotherapy Services for Consistent Patient Care

Enhancing Remote Physiotherapy Services for Consistent Patient Care

Hay Physiotherapy Service implemented a telehealth model of care for appropriate patients, to better manage its waiting list and allow patients across vast geographical regions to access physiotherapy services in a timely and convenient way, particularly during service interruptions.
Murrumbidgee Local Health District
Added: 6 April 2017|Last updated: 14 May 2021
Me, Myself and My Tribunal

Me, Myself and My Tribunal

The Forensic Hospital developed a tool to help patients prepare for their Mental Health Review Tribunal, held every six months. This tool was designed to increase the satisfaction of patients with their level of engagement in Tribunals.
Justice Health and Forensic Mental Health Network
Added: 23 March 2017|Last updated: 27 May 2021
Medication Reconciliation: A Prescription for Safety

Medication Reconciliation: A Prescription for Safety

This project aims to reduce medication errors, by ensuring the patient’s medicines are accurately documented on admission to hospital and any changes are communicated to the patient and carer when they are discharged or transferred to another care provider.
Wollongong Hospital
Added: 15 March 2017|Last updated: 21 April 2021
Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital

Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital

Blacktown Hospital educated administration staff on the importance of maintaining accurate contact details in patient records. It also displayed signage in the emergency department to remind families and carers to include their contact details on the patient’s admission form.
Blacktown Mount Druitt Hospital (Blacktown Campus)
Added: 14 March 2017|Last updated: 2 June 2021
STAT MH: Safe, Timely Access to Mental Health

STAT MH: Safe, Timely Access to Mental Health

This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care, new care coordination and discharge process, new patient flow and demand management systems, enhanced consumer engagement, and workforce review and development.
South Western Sydney Local Health District
Added: 14 March 2017|Last updated: 28 April 2017
Pharmaceutical Procurement Proves Prosperous

Pharmaceutical Procurement Proves Prosperous

This project developed a process for the procurement (selection and purchasing) of medications that considered patient benefits, prescriber choice, cost and logistics. This included the development of a Pharmaceutical Procurement Pack, as well as open communication and engagement with key stakeholders.
Central Coast Local Health District
Added: 14 March 2017|Last updated: 21 April 2021
The Grin and Grow Health Pathway

The Grin and Grow Health Pathway

A new model of care was developed to provide preventive oral health care for children and young people in the Out of Home Care Health Pathway Program. The model includes a streamlined referral process to public oral health services, a matrix of clinical care and simplified reporting procedures.
Southern NSW Local Health DistrictMurrumbidgee Local Health District
Added: 14 March 2017|Last updated: 28 April 2017
Diverting the Stream

Diverting the Stream

Macksville Hospital developed a 24-month New Graduate Program for nursing staff that involved a 12-week intensive induction period, with clinical exposure and support over the course of the program.
Macksville District Hospital
Added: 13 March 2017|Last updated: 20 April 2021
Mali Marambir Ngurang Lachlan: To Make Better Place Lachlan

Mali Marambir Ngurang Lachlan: To Make Better Place Lachlan

Lachlan Health Service incorporated Wiradjuri language and culture into the redevelopment of Forbes and Parkes hospitals, including Wiradjuri gugaa (goanna) totem designs on the main entry doors and Wiradjuri signage throughout the hospitals.
Lachlan Health Service
Added: 13 March 2017|Last updated: 21 April 2021
Totally Hip (and Knee)

Totally Hip (and Knee)

This project reviewed the journey of patients undergoing an elective total hip or knee replacement at the Tweed Hospital. In consultation with staff and patients, a range of improvements were implemented, including preoperative assessments, patient information brochures, clinical pathways and pain management.
The Tweed Hospital
Added: 6 March 2017|Last updated: 28 April 2017
Towards a Better Fit: Defining a Forensic Mental Health Patient

Towards a Better Fit: Defining a Forensic Mental Health Patient

The Forensic Hospital implemented measures to improve the quality and compliance of patient outcome measures collected, including staff education and data feedback sessions, a user-friendly glossary and the development of a program to facilitate the analysis of HoNOS and other outcome measures.
Justice Health and Forensic Mental Health Network
Added: 6 March 2017|Last updated: 28 April 2018
The Justice Health & Forensic Mental Health Network’s Got Talent

The Justice Health & Forensic Mental Health Network’s Got Talent

The JH&FMHN is developing a talent management strategy to improve the access, allocation and appropriateness of learning opportunities for its staff.
Justice Health and Forensic Mental Health Network
Added: 10 February 2017|Last updated: 22 April 2021
Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Nyngan Health Service developed a falls workbook and DVD, which was used to educate aged care residents on falls and empower them to develop personalised strategies that would reduce their risk of falling.
Nyngan Residential Aged Care
Added: 10 February 2017|Last updated: 27 February 2017
Building Bridges and Pathways: Improving Service Access for Young People

Building Bridges and Pathways: Improving Service Access for Young People

This project involved six mental health services working together to improve communication and referral pathways, so that young people receive the care they need as quickly and efficiently as possible.
Northern Sydney Local Health District
Added: 2 December 2016|Last updated: 8 November 2021
Healthy Mouths in Hospital

Healthy Mouths in Hospital

This project implemented a more effective method for cleaning dentures in hospital and delivered education session to staff and patients on the link between oral health and systemic infection.
Southern NSW Local Health District
Added: 18 March 2016|Last updated: 4 April 2016
Rapid Access Colonoscopy: Faecal Occult Blood Test

Rapid Access Colonoscopy: Faecal Occult Blood Test

This project designed and implemented a rapid access colonoscopy service for positive faecal occult blood test referrals in HNELHD.
Hunter New England Local Health District
Added: 24 February 2016|Last updated: 2 March 2016
Southcare Outreach Service (SOS)

Southcare Outreach Service (SOS)

The Southcare Outreach Service is a new model of care that delivers a rapid response, multidisciplinary team to clients aged over 65 years in their home to prevent presentations to the emergency department.
South Eastern Sydney Local Health District
Added: 19 February 2016|Last updated: 28 October 2021
VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need for hospital-based care by using interagency partners in the primary care sector to provide support for VIPs in the community.
Hunter New England Local Health District
Added: 18 December 2015|Last updated: 8 November 2021
Intangible Storytelling Project

Intangible Storytelling Project

A multimedia project which tells the stories of inspirational carers and the vital role they play in the community.
Far West Local Health District
Added: 27 August 2015|Last updated: 21 April 2021
An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'

An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'

Nepean Cancer Care Centre (NCCC) was established in 1998, setting up a comprehensive specialised interdisciplinary allied health team to support the care needs of the cancer patients throughout their cancer journey. Allied health services are experiencing the demand of a growing cancer care service. This project is working to ensure the most efficient, effective use of allied health resources to support the best patient journey....
Nepean Blue Mountains Local Health District
Added: 18 August 2015|Last updated: 25 August 2015
Yhunger: healthy living skills for at-risk young people

Yhunger: healthy living skills for at-risk young people

Yhunger has developed educational resources and training workshops for youth workers that focus on ‘hands on’ skills development with young people.
Sydney Local Health District
Added: 15 July 2015|Last updated: 22 April 2021

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