All projects

A Brush with Justice

The Justice Health and Forensic Mental Health Network is implementing six identified solutions to improve access to oral health services for people in custodial and forensic settings across NSW.

Added: 5 November 2020 | Last updated: 12 November 2020

A Clear Case: Improving Court Reports in Sexual Assault Cases

Mid North Coast Local Health District (MNCLHD) centralised requests for expert witness certificates (EWCs) and developed a new review process in collaboration with staff and NSW Police.

Added: 18 September 2017 | Last updated: 2 October 2017

A Coordinated Local Approach to Disordered Eating Services

This project improved care delivered to people with eating disorders in Broken Hill and surrounding areas in FWLHD. It focused on increasing clinicians’ skill and confidence by providing education sessions,...

Added: 25 August 2017 | Last updated: 8 September 2017

A Joint Effort: patient centred redesign in rheumatology outpatients

This project aims to implement a sustainable and patient centred service for patients attending the rheumatology outpatient clinics at Royal Prince Alfred Hospital.

Added: 24 April 2019 | Last updated: 9 May 2019

A piece of your heart: who fits where in your heart failure care?

This project aims to provide proactive care for heart failure patients in the Hunter New England Local Health District. It will support people with heart failure who are transitioning from...

Added: 28 November 2018 | Last updated: 13 December 2018

A Sigh of Relief: Improving access to pulmonary rehabilitation

Lismore Base Hospital and Richmond Community and Allied Health have implemented new processes to assist individuals to access and complete pulmonary rehabilitation services following hospital admission for chronic obstructive pulmonary...

Added: 19 November 2021 | Last updated: 9 December 2021

A Tooth in Time Saves Nine: Redesigning the Denture Journey

The CCLHD Oral Health Service is improving the provision of denture services. There will be a fairer and more efficient patient journey through the system, improved communication with patients, and...

Added: 20 November 2018 | Last updated: 13 December 2018

Aboriginal Wellbeing Hospital Discharge Booklet

An Aboriginal cultural resource was developed to improve the hospital discharge journey of Aboriginal patients, families and carers in MNCLHD. The clinical redesign process involved monitoring data, developing culturally appropriate...

Added: 29 January 2018 | Last updated: 20 April 2021

Access unlocked: Improving patient access to care in NSW correctional settings

This project aims to reduce variations in patient access to care in NSW public adult correctional centres by June 2024, so that patients can receive the right care at the...

Added: 3 August 2023 | Last updated: 22 August 2023

Access, Choice and Equity in Community Palliative Care

This project developed a palliative care referral and triage process and education program in SLHD, with a focus on services delivered in the community.

Added: 17 August 2017 | Last updated: 25 August 2017

Addressing Domestic Violence

This project has been designed to improve the response that people who experiencing domestic violence receive when they access services from Lismore Base Hospital. It is multifaceted and includes improving...

Added: 15 April 2021 | Last updated: 30 April 2021

Addressing modifiable risk factors after mild stroke or transient ischaemic attack

Patients are often discharged without a care plan from the acute stroke unit following a non-disabling stroke or transient ischaemic attack. To address this issue, communication materials were developed alongside...

Added: 16 September 2019 | Last updated: 13 May 2021

Advance care planning: It matters to all of us

The objectives of the project are to improve the reliability of the ACP process across SESLHD, improve person-centred care and experiences, by December 2024.

Added: 15 November 2023 | Last updated: 7 December 2023

Aged Care Rapid Response Team

A geriatric outreach service offering virtual assessments and home visits to help people remain at home or in their Residential Aged Care Facility.

Added: 24 May 2021 | Last updated: 11 November 2022

Alcohol and Drug Telehealth Service

Using videoconferencing technology to connect Addiction Medicine Specialist Services to clients located in Murrumbidgee Local Health District.

Added: 24 May 2021 | Last updated: 11 November 2022

Alternatives to an ‘in-hospital’ bed

This project aims to reduce avoidable admissions to The Sutherland Hospital by 5% for patients presenting to the emergency department, enabling safe and timely discharge.

Added: 19 April 2023 | Last updated: 26 April 2023

An Innovative Allied Health Approach to Cancer Care Services: Removing the 'Band-Aid Effect'

Nepean Cancer Care Centre (NCCC) was established in 1998, setting up a comprehensive specialised interdisciplinary allied health team to support the care needs of the cancer patients throughout their cancer...

Added: 18 August 2015 | Last updated: 25 August 2015

Appropriate Distribution and Just Utilisation of Supplies Techniques (ADJUST)

Prince of Wales Hospital implemented a cost-saving strategy in the cardiothoracic intensive care unit, incorporating ordering and procurement practices, storage management and intra-hospital stock rotation.

Added: 15 February 2018 | Last updated: 1 March 2018

Art of Procurement – A collaboration between Western Sydney Local Health District and HealthShare NSW

This project aims to improve the procurement efficiency of clinical products (with the exclusion of prosthetics) for Westmead Perioperative Unit by 30 June 2023.

Added: 1 August 2023 | Last updated: 22 August 2023

Arts on prescription

The Forensic Hospital, Malabar has successfully established an art therapy program which uses art as a creative tool to support personalised patient care.

Added: 14 April 2023 | Last updated: 10 May 2023

Bega Valley Health Service Mentoring Program

This ongoing project pairs new or inexperienced staff with senior, more experienced staff. The objective is to enable staff development, which can lead to added confidence and enhanced clinical practice,...

Added: 27 May 2020 | Last updated: 12 June 2020

Better Cardiac Care for Aboriginal People, Burlu Kirra Kirra/Na

This project aims to improve patient outcomes for Aboriginal people with cardiac conditions in far west NSW, starting with the Broken Hill Catchment Region, by providing access to a cultural...

Added: 19 November 2018 | Last updated: 13 December 2018

Better Flow, Better Journey: Improving Mental Health Acute Care

MNCLHD introduced a number of solutions to improve the flow and patient journey through its Mental Health Acute Care Services.

Added: 23 August 2017 | Last updated: 25 August 2017

Better together

Better Together is about improving parent and carer access to food when staying with their child in hospital.

Added: 21 April 2023 | Last updated: 24 April 2023

Book It: The Planned Patient Admission Project

This project aims to introduce a transparent Referral for Admission process within Nepean Blue Mountains Local Health District. A review of existing processes, policies, documentation and support provided to staff...

Added: 26 April 2017 | Last updated: 28 April 2017

Bread tags for wheelchairs

Bread tags for wheelchairs is an initiative taking place at St George Hospital, aimed to encourage the separation of waste. The initiative contributes to the overall aim to completely eliminate...

Added: 18 February 2020 | Last updated: 20 April 2021

Break Down: Improving Secondary Fracture Prevention

While local specialist services are available to help prevent secondary fracture, in the Richmond area, only 10% of those at risk are being assessed. This project will improve identification and...

Added: 20 August 2018 | Last updated: 20 April 2021

Breaking Down Barriers: Improving Access to Paediatric Rehabilitation

This project implemented changes to improve the transfer of care from John Hunter Children’s Hospital to HNEkidsRehab, for paediatric patients who need specialist rehabilitation care.

Added: 18 April 2018 | Last updated: 21 October 2021

Breaking the drought: rural management of breast cancer-related lymphoedema

This six-month joint project implemented a lymphoedema screening clinic, providing comprehensive treatment for lymphoedema in the Lachlan Health Service. It involved a cross discipline collaboration for patients following breast cancer...

Added: 12 August 2019 | Last updated: 20 April 2021

Breath of Fresh Air: Paediatric Long Term Ventilation

This project aims to provide a coordinated, equitable and integrated service for children requiring invasive long term ventilation, and their families. It also aims to support the needs of long...

Added: 4 December 2018 | Last updated: 13 December 2018

Breathe Easy: eliminating unwarranted clinical variation for patients with chronic obstructive pulmonary disease

The Breathe Easy project aims to eliminate varying treatment outcomes and clinical uncertainty for patients with exacerbation of chronic obstructive pulmonary disease, admitted to South East Regional Hospital in Bega.

Added: 20 November 2018 | Last updated: 13 December 2018

Bridging Cultures

Mid North Coast Local Health District empowered Aboriginal patients to manage their own health care, by providing education, information on services, self-management strategies, culturally-sensitive care and links to community health...

Added: 25 May 2018 | Last updated: 11 June 2018

Bright lights for kids: Digital interactive playground

The ‘Bright lights for kids’ project provides an interactive digital playground that aligns with infection control requirements in the current healthcare climate.

Added: 12 October 2023 | Last updated: 24 January 2024

Building Bridges and Pathways: Improving Service Access for Young People

This project involved six mental health services working together to improve communication and referral pathways, so that young people receive the care they need as quickly and efficiently as possible.

Added: 2 December 2016 | Last updated: 8 November 2021

Burn Scar Management with Ablative Fractional Laser Resurfacing

Concord Repatriation General Hospital has one of the largest and most extensive prospective databases on burn patients treated with ablative fractional CO2 laser to date. It focuses on both objective...

Added: 26 April 2018 | Last updated: 20 April 2021

Campbelltown Hospital Redevelopment Arts and Culture Strategy: Creating a sense of place and community

Th Campbelltown Hospital Development Arts and Culture Strategy integrates the arts across a wide range of clinical and non-clinical settings on campus.

Added: 6 March 2024 | Last updated: 9 April 2024

Capacity Leveraging, Earlier Access, Redefining Early Discharge

Capacity Leveraging, Earlier Access, Redefining Early Discharge is a partnership between Justice Health, Forensic Mental Health Network and Corrective Services New South Wales, to develop a joint access strategy to...

Added: 5 November 2020 | Last updated: 12 November 2020

Caring for Our Carers

Blacktown Mount Druitt Hospital (Blacktown Campus) added Carer Zones to single rooms in its new Clinical Services Building, so carers can stay at the hospital overnight in comfort.

Added: 24 July 2017 | Last updated: 8 August 2017

Caring in a Crisis: Social Work On Call

The project focuses on the Social Work On Call service to ensure that it is effective and efficient to meet the increasing community needs such as domestic and family violence...

Added: 4 November 2022 | Last updated: 24 November 2022

Cataract Service Redesign Project Westmead Hospital

The Westmead Ophthalmology clinic currently has an increased waitlist for an initial cataract assessment appointment. The goal of this project is to reduce the clinic appointment wait time for patients...

Added: 5 November 2020 | Last updated: 12 November 2020

Central Line Infection Prevention in Newborns

RPA Hospital implemented an education, audit and training package for staff in its Newborn Care Unit, to reduce infections related to central line use in vulnerable newborns.

Added: 12 December 2017 | Last updated: 22 December 2017

Child-at-Risk Electronic Medical Record Alert

NNSWLHD developed a unique alert system for at-risk children and pregnant women that is integrated into the patient’s electronic medical record

Added: 25 August 2017 | Last updated: 11 September 2017

Clinical History on Emergency X-Ray Referrals

Incomplete clinical history information on emergency x-ray referrals can lead to insufficient imaging, missed pathologies, longer time spent in emergency and higher radiation doses. This project aims to ensure that...

Added: 17 September 2018 | Last updated: 1 October 2018

Clinical Patient Flow Rounds

This program evaluates and re-invents St Vincent's Hospital’s weekly rapid discharge rounds model. This is carried out by introducing ward-level clinical leads and creating better documentation around discharge plans. The...

Added: 29 March 2019 | Last updated: 12 April 2019

Collaborative Care Outreach for Residential Aged Care Facilities

The ‘A Collaborative Care Outreach for Residential Aged Care Facilities in SLHD’ (ACCORD) project aims to deliver improvements in clinical leadership, education, processes and connections between the Access Care Team...

Added: 24 April 2018 | Last updated: 2 June 2021

Collect ME@Home

This project will improve the NSW Health Pathology Nepean Home Collection Service. This is in response to an anticipated increase in service demands as a result of the redevelopment of...

Added: 2 December 2019 | Last updated: 12 December 2019

Collected Memory Project – Peter Poulet’s Story Drifts

The purpose of the project was to support Maitland Hospital’s transition to a new site and new building by documenting, sharing and celebrating its 175 year history through art, stories...

Added: 18 April 2023 | Last updated: 10 May 2023

Community Eye Care in Western Sydney

Community Eye Care (C-EYE-C) improved access to ophthalmology services for patients in Western Sydney, by partnering with local optometrists to conduct standardised examinations, which were then reviewed remotely by hospital...

Added: 11 July 2018 | Last updated: 20 April 2021

Completing the Admission Checklist in Mental Health Rehabilitation Units

Sutherland Hospital Mental Health Rehabilitation Unit implemented new policies and processes for managing admissions, then educated staff on the changes.

Added: 27 October 2017 | Last updated: 10 November 2017

Complex Care Coordination in NSW Emergency Departments

Royal North Shore Hospital is developing a clinical pathway for people who frequently present to hospital emergency departments with chronic pain and complex conditions, which will be rolled out across...

Added: 23 April 2018 | Last updated: 8 May 2018

Confident and Connected at Home on Haemodialysis

Nepean Blue Mountains Local Health District, in collaboration with The University of Sydney and Western Renal Services, developed a mobile app that allows patients to send their home haemodialysis data...

Added: 23 October 2017 | Last updated: 14 May 2021

Confusing Directions: Finding the Right Pathway for People with Delirium

Hunter New England Mental Health implemented a new screening tool and staff education to ensure patients with delirium are provided with the right care pathway.

Added: 23 October 2017 | Last updated: 6 November 2017

COVID-19 remote monitoring

Successful in-home remote monitoring initiatives for people who are COVID-19 positive in the isolation of their own homes, or hotel quarantine.

Added: 6 August 2021 | Last updated: 11 November 2022

Creating an ideal pregnancy journey

This virtual model of care provides another option for women to access care in pregnancy.

Added: 31 March 2022 | Last updated: 28 April 2022

Creating an integrated and responsive community acute care mental health service: to improve the quality of consumer outcomes

Mental health community services should provide an integrated and comprehensive recovery service for consumers. However, services have operated in silos over previous years, which can result in a fragmented consumer...

Added: 6 May 2019 | Last updated: 9 May 2019

Creating Healthy Tomorrows: A Care Pathway for the Future

Our project identified our patients are worried about access to, and the quality of, care they receive. Our staff want to work collaboratively and partner with patients to provide timely,...

Added: 15 November 2021 | Last updated: 9 December 2021

Crossing the border: Collaborating to close the gap

This collaborative project seeks to improve access to services and education for Boggabilla residents, empowering them to actively engage in their own healthcare.

Added: 22 January 2024 | Last updated: 23 January 2024

Dealing with the hard stuff: Southern NSW drug and alcohol clinical redesign project

Southern NSW Local Health District Drug and Alcohol services are aiming to improve the client experiences of D&A service provision with a focus on timely access, evidence-based treatment and pathways...

Added: 26 August 2019 | Last updated: 29 August 2019

Delivering antenatal booking appointments virtually

Offering pregnant women a virtual appointment for their first antenatal visit during the COVID-19 pandemic.

Added: 24 May 2021 | Last updated: 11 November 2022

Detecting Delirium in the Emergency Department

Belmont District Hospital implemented an education package for nursing staff, to improve the use of the Confusion Assessment Method (CAM) screening tool in the emergency department (ED). The CAM tool...

Added: 14 February 2018 | Last updated: 1 March 2018

Development After Infant Surgery Study

The Development After Infant Surgery (DAISy) study is the first of its kind in the world. It investigated neurodevelopmental outcomes in infants who had major surgery within the first 90...

Added: 2 November 2018 | Last updated: 19 November 2018

Diverting the Stream

Macksville Hospital developed a 24-month New Graduate Program for nursing staff that involved a 12-week intensive induction period, with clinical exposure and support over the course of the program.

Added: 13 March 2017 | Last updated: 20 April 2021

Don’t fall for it, follow the steps!

Post falls assessments are attended by nurses after patients have a fall in the St George Hospital emergency department.

Added: 16 September 2019 | Last updated: 20 April 2021

Dubbo High Risk Foot Service virtual and in-person outreach

A hybrid model of virtual and in-person care to people living in the northern sector of WNSWLHD to ensure timely access to appropriate care, close to home and on country.

Added: 24 May 2021 | Last updated: 11 November 2022

Elimination of Hepatitis C in a Prison Setting

The Justice Health & Forensic Mental Health Network introduced the first hepatitis C virus elimination program in the NSW correctional setting.

Added: 6 June 2018 | Last updated: 8 November 2021

Emergency ready to run (and stop!)

Enhancing response time to cardiac arrests at RPA through improving the design of emergency trolleys.

Added: 7 November 2023 | Last updated: 19 January 2024

Employee wraparound: integrated holistic management of employee workplace matters

NSW Ambulance wants to improve and simplify the management of workplace issues, which can improve outcomes for staff. The goal is to provide a more informed, responsive and employee-focused support...

Added: 3 December 2019 | Last updated: 12 December 2019

EMpoweR

This project aims to improve workflow within the neurology team to support clinicians in documenting these consults in the eMR.

Added: 5 December 2023 | Last updated: 7 December 2023

End the Wait for Endoscopy at Wollongong Hospital

Wollongong Hospital developed electronic scheduling systems, patient education materials and a clinical review process, to reduce wait times in its Endoscopy Unit.

Added: 24 April 2018 | Last updated: 20 April 2021

Engaging Patients as Partners in Care

This project brings together patients, families, carers and healthcare staff to act as partners in care and treatment planning.

Added: 4 December 2018 | Last updated: 13 December 2018

Enhancing Remote Physiotherapy Services for Consistent Patient Care

Hay Physiotherapy Service implemented a telehealth model of care for appropriate patients, to better manage its waiting list and allow patients across vast geographical regions to access physiotherapy services in...

Added: 6 April 2017 | Last updated: 14 May 2021

Environmental Cleaning of Ambulances

To reduce the risk of healthcare associated infections in NSW Ambulance. This will provide safer care for patients and improve the working environment for paramedics.

Added: 7 December 2018 | Last updated: 13 December 2018

Equal Access for the Culturally and Linguistically Diverse

The appointment booking process for clients accessing the Fairfield Orthopaedic Hip and Knee Service was modified to enable the Culturally and Linguistically Diverse (CALD) population greater access to the service.

Added: 19 October 2018 | Last updated: 20 November 2018

Eurobodalla Birthing Partners

This project developed a new model of care, where pregnant women at Eurobodalla Maternity Service were offered a known midwife who was an integral part of their antenatal, birth and...

Added: 16 August 2017 | Last updated: 20 April 2021

EvE - Emergency vs Emergency (Surgery)

Westmead Hospital Division of Surgery and Anaesthetics is implementing a number of solutions to improve the surgical journey for Category 5 and 6 emergency patients. The project includes the development...

Added: 7 May 2019 | Last updated: 9 May 2019

Evidence-Based Guidelines for the Rational Use of Neuroimaging

This project involved a retrospective audit of patients who received neuroimaging at Sydney Eye Hospital and surrounding facilities, to identify elements of an appropriate neuroimaging request.

Added: 23 August 2017 | Last updated: 7 September 2017

Eye Focus

Westmead Hospital developed and implemented a series of policies, protocols and guidelines to better manage referrals from health professionals and improve waiting times in its ophthalmology outpatient clinics.

Added: 15 August 2017 | Last updated: 25 August 2017

Eyes Open: Improving service delivery for the Royal North Shore Hospital ophthalmology service

The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for...

Added: 6 May 2019 | Last updated: 9 October 2019

Falls in older people with cataract: a longitudinal evaluation of impact and risk

This project identified factors associated with an increased falls risk in older people with cataract during their wait for cataract surgery.

Added: 23 June 2017 | Last updated: 8 November 2021

Falls prevention in Gunyah, a neurology and oncology ward in Sutherland Hospital

This project is designed to improve falls prevention in a medical ward in an acute care facility. It identifies the causes of inpatient falls to provide strategies in response.

Added: 17 September 2019 | Last updated: 1 October 2019

Far West Local Health District’s Improve, Enhance and Supplement Chronic Obstructive Pulmonary Disease Outcomes Project

This project targets prevention in potentially preventable hospitalisations for people with chronic obstructive pulmonary disease and strengthens an integrated care model for the management of the disease.

Added: 5 November 2021 | Last updated: 9 December 2021

Feeling Hip Again: Gold Standard Care for Hip Fracture Patients at St Vincent's Hospital

This project aims to improve the delivery of care to hip fracture patients at St Vincent's Hospital Sydney (SVHS). Standardisation of care processes will lead to improved patient flow, patient...

Added: 5 November 2020 | Last updated: 12 November 2020

FIB4NOF (Fascia Iliaca Block for Patients with Neck of Femur Fracture) at Nepean Hospital

This project is designed to promote the use of fascia iliaca block as a method of analgesia for patients who present to Nepean Hospital with a neck of femur fracture,...

Added: 28 June 2019 | Last updated: 15 July 2019

Finding Your Way: Yarning to make health decisions together

Finding Your Way is a shared decision making model created with mob, for mob.

Added: 22 March 2023 | Last updated: 11 April 2023

Finger food menu on the specialised dementia and delirium ward

The introduction of finger foods will potentially: increase the opportunity to encourage or enable self-feeding; improve quality of life; increase oral intake and promote weight stabilization while in hospital; and...

Added: 18 February 2020 | Last updated: 23 March 2020

Flow of Emergency Theatre Cases at Hornsby

This project will improve the safety and efficiency of the emergency surgical patient journey.

Added: 17 September 2018 | Last updated: 1 October 2018

Flying a nurse practitioner: a six month pilot study in regional outpatient cancer services

The NP Pilot provides a five-day service across MNCCI and Port Macquarie Base Hospital Emergency Department and offers an expert and autonomous advanced practice nursing service within the MNCCI.

Added: 5 December 2023 | Last updated: 5 December 2023

Food for Thought

This project implements a clinical pathway for referral and treatment that includes screening, triage, and assessment; and provides adults referred to Richmond Adult Community Mental Health Service with cognitive behavioural...

Added: 29 March 2019 | Last updated: 12 April 2019

From interventional radiology scheduling to safety (Patient FIRSTs)

This project was a complete redesign of interventional radiology processes. This includes improving: scheduling practices, protocolling practices, patient experience, patient information, communication between team, clinical handover.

Added: 26 August 2019 | Last updated: 29 August 2019

Geriatric Medicine Outreach Service

This service provides cross-district virtual geriatric consults to people living in rural and remote areas.

Added: 20 May 2021 | Last updated: 11 November 2022

Get It Together: For People with Multidisciplinary Healthcare Needs in the Community

This project pulls together multidisciplinary teams around their clients, as it has been shown that when people are included in care that is coordinated, they have better health and wellbeing.

Added: 28 November 2017 | Last updated: 15 December 2017

Getting on Track in Time - Got It!

Got It! provides early intervention to children with behavioural challenges through a culturally sensitive whole-school approach

Added: 25 October 2023 | Last updated: 28 November 2023

GPCanShare: Enhancing Cancer Management in Primary Care

A shared model of care that aims to include general practitioners within the multidisciplinary team across all areas of the colorectal cancer patient journey.

Added: 31 October 2022 | Last updated: 24 November 2022

Greater Newcastle Hospital in the Home: Care in the bed you prefer

The aim of this project is to increase utilisation of the HITH service, improve efficiency and maximise the capacity of the service to support both patients and the health system

Added: 5 December 2023 | Last updated: 7 December 2023

Greet to treat: Enhancing the experience in Bandaged Bear Clinics 1 and 2

This project looks at maximising the efficiency and effectiveness of outpatient services within the main outpatient department at the Children’s Hospital at Westmead.

Added: 1 August 2023 | Last updated: 20 February 2024

Grow Our Own: Creating a Sustainable Midwifery Workforce in Rural and Remote Areas

The need for a skilled midwifery workforce is ever increasing within rural and remote Australia. The ‘Grow our Own’ initiative had three goals: to increase the number of midwives within...

Added: 15 November 2018 | Last updated: 30 November 2018

Gut Instinct: Optimising the Colorectal Patient Journey

This project aimed to optimise clinical care and experience provided to Colorectal patients undergoing Bowel Resection (with or without stoma) at RNSH through: - Provision of an intensive preoperative education...

Added: 15 December 2020 | Last updated: 16 December 2020

Healthy ED Healthy Hospital

The Healthy ED Healthy Hospital project aimed to improve safe and timely emergency care within an agreed timeframe in a bid to improve patient safety and outcomes.

Added: 26 August 2019 | Last updated: 29 August 2019

Healthy Lifestyles Project for newly arrived young people

This project addressed two significant gaps in service provision for newly arrived young people from refugee and migrant backgrounds: prevention of rapid weight gain during the settlement and post arrival...

Added: 4 March 2020 | Last updated: 20 April 2021

Healthy Mouths in Hospital

This project implemented a more effective method for cleaning dentures in hospital and delivered education session to staff and patients on the link between oral health and systemic infection.

Added: 18 March 2016 | Last updated: 4 April 2016

Hit the Ground Running: Improving Access to Pulmonary Rehabilitation

This project aimed to improve access to pulmonary rehabilitation and embed it as standard practice after admission to Coffs Harbour Health Campus for exacerbation of chronic obstructive pulmonary disease.

Added: 27 November 2017 | Last updated: 15 December 2017

Home grown: Maximising Tweed Children’s Hospital in the Home/ Paediatric Post-Acute Care Service

The aim of this project is to develop a model of care that supports staff to deliver a well-defined, consistent and reliable services to improve access and bring care as...

Added: 1 August 2023 | Last updated: 22 August 2023

Home is where the heart is

This project aims to deliver meaningful solutions that support staff in accessing RPM for their patients.

Added: 1 August 2023 | Last updated: 22 August 2023

Home-Based Subcutaneous Immunoglobulin Replacement Therapy

Liverpool Hospital is implementing a home-based subcutaneous immunoglobulin replacement therapy program for patients with impaired immune systems.

Added: 28 May 2018 | Last updated: 21 June 2018

Hospital acquired complications and documentation enhancement project

This project is designed to clarify the validity of HACs as coded via clinical coding. It aims to review and assess the HACs, highlighting areas of clinical practice which require...

Added: 27 May 2020 | Last updated: 12 June 2020

I AM: Identifying and Addressing Malnutrition

The I AM Project aims to implement a more sustainable and accurate screening process at Prince of Wales Hospital for patients who are malnourished, or at risk of malnutrition.

Added: 7 December 2018 | Last updated: 21 April 2021

Identifying and Managing Iron Deficiency and Iron Deficiency Anaemia

MLHD identified an alternative option for iron replacement therapy and developed guidelines to deliver it in the community setting where clinically indicated, in collaboration with patients and carers.

Added: 16 August 2017 | Last updated: 27 May 2021

Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital

Blacktown Hospital educated administration staff on the importance of maintaining accurate contact details in patient records. It also displayed signage in the emergency department to remind families and carers to...

Added: 14 March 2017 | Last updated: 2 June 2021

Imagine: An initiative to support the wellbeing of staff at Bulli District Hospital

This is a staff-based wellbeing initiative program; designed to demonstrate an increase in staff satisfaction and workplace engagement.

Added: 5 April 2019 | Last updated: 21 April 2021

Implementation of Advanced Radiotherapy Technology to Improve Clinical Outcomes in Rural NSW

After the successful implementation of quality improvement projects, the technology utilisation rate (intensity-modulated radiotherapy and volumetric modulated arc therapy) rose to over 70% in 2020, compared to below 22% in...

Added: 1 March 2021 | Last updated: 15 March 2021

Implementation of the ACI back pain model in ED

Our aim was to reduce the use of opioid analgesics from 70% to 60% of patients with back pain presenting to the emergency departments of Sydney Local Health District and...

Added: 18 May 2023 | Last updated: 22 May 2023

Implementation of the HOTV Vision Chart in the Northern NSW Local Health District Statewide Eyesight Preschooler Screening Program

This project delivered education and resources on HOTV vision charts to all staff in Northern NSW Local Health District (NNSWLHD) who deliver the Statewide Eyesight Preschooler Screening (StEPS) Program.

Added: 8 September 2017 | Last updated: 8 November 2021

Implementing and Embedding the National Surgical Quality Improvement Program in NSW

This project focuses on designing tools and resources for NSW hospitals to implement the National Surgical Quality Improvement Program (NSQIP) in their service.

Added: 10 December 2018 | Last updated: 13 December 2018

Improved Comprehensive Service for Adolescents who Re-present to the Emergency Department

This project has two objectives. Firstly, it is designed to improve the mental health service for adolescents who present to Lismore Base Hospital’s emergency department. Secondly, it is designed to...

Added: 22 April 2020 | Last updated: 14 May 2021

Improving access to medication review in high risk inpatients

The Prince of Wales Hospital is redesigning its clinical pharmacist services to prioritise medication review for inpatients most at risk of medication harm and ensure appropriate documentation of medication reviews.

Added: 3 December 2019 | Last updated: 12 December 2019

Improving Access to Non-Acute Mental Health Beds

This project creates efficiencies in the provision of non-acute mental health beds across the Northern Sydney Local Health District by improving referral and communication processes and providing a better overall...

Added: 20 August 2018 | Last updated: 30 August 2018

Improving Blood Glucose Level Control Before Surgery

Prince of Wales Hospital screened all patients booked for elective cardiac surgery, to diagnose diabetes and identify those requiring blood glucose level control before admission.

Added: 26 April 2018 | Last updated: 10 May 2018

Improving Clinical Review in the Northern Sydney Home Nursing Service

This project defined the role of the resource representative and increased awareness of this role among staff at Northern Sydney Home Nursing Service, to ensure patients are referred to the...

Added: 3 May 2017 | Last updated: 17 May 2017

Improving Communication by Improving Clinical Documentation

This project improved clinical documentation by providing staff education, updating training materials and providing regular progress reports on the rate of documentation achieved each month.

Added: 9 October 2017 | Last updated: 21 April 2021

Improving Graythwaite Outcomes (iGO)

The project focused on achieving better outcomes, reduced length of stay and improved experiences for patients admitted to Graythwaite Rehabilitation Centre (GRC), Ryde Hospital.

Added: 5 November 2020 | Last updated: 12 November 2020

Improving Lumbar Puncture Success Rates in Febrile Neonates

The Children’s Hospital at Westmead developed and implemented an interdisciplinary lumbar puncture teaching package for Junior Medical Officers and nursing staff. The simulation-based teaching covered early stylet removal techniques, patient...

Added: 22 May 2017 | Last updated: 5 June 2017

Improving management of dental trauma in the emergency department

This project will provide a structured clinical and oral health referral pathway in the emergency department of Sutherland Hospital, for the first aid management of dental trauma.

Added: 10 September 2019 | Last updated: 25 September 2019

Improving Medication Administration in Custody

The Improving Medication Administration in Custody project improves the medication administration process for people in custody in NSW public correctional facilities.

Added: 31 October 2022 | Last updated: 24 November 2022

Improving Patterns of Care for Oncology Inpatients

This project conducted a review of the care delivered to patients admitted to the oncology and palliative care wards at Westmead Hospital. As a result, changes were implemented that aimed...

Added: 15 August 2017 | Last updated: 25 August 2017

Improving pre-hospital major trauma clinical performance

This project aims to identify reasons for the secondary retrieval and address areas where improvements to paramedic management may be made.

Added: 24 March 2020 | Last updated: 20 April 2020

Improving Provision of Skin-to-Skin Care in Preterm Neonates

John Hunter Children’s Hospital developed a step-by-step guide to encourage the delivery of Kangaroo Care to premature babies, and provided education to staff and parents on the topic.

Added: 2 May 2018 | Last updated: 16 May 2018

Improving resident activity levels in the aged care facility on Norfolk Island

We worked closely with the community, staff, residents, and families of those living in the aged care facility on Norfolk Island to address their most pressing issue; the activity levels...

Added: 5 December 2018 | Last updated: 13 December 2018

Improving the Critical Care Advisory Service

Western NSW Local Health District enhanced its Critical Care Advisory Service by conducting an audit, delivering staff education, streamlining clinical pathways and improving the patient experience.

Added: 6 June 2018 | Last updated: 14 May 2021

Improving the Efficiency of External Pathology Results

The Heart and Lung Clinic at St Vincent’s Hospital Sydney implemented a number of changes to the way it follows up and communicates external pathology results. This included the development...

Added: 7 April 2017 | Last updated: 21 April 2017

Improving the Patient Journey for Mothers having an Elective Caesarean

Nepean Hospital established an Obstetric Pre-anaesthetic Assessment Clinic for high-risk obstetric patients and those undergoing an elective caesarean section. Anaesthetists at the clinic assess the patient and explain anaesthetic procedures...

Added: 11 July 2018 | Last updated: 27 May 2021

Improving the Patient Journey for Women with High-Risk Pregnancies

Wollongong Hospital established a consultant-led pre-anaesthetic clinic for women with high-risk pregnancies. It ensures women are supported during their pregnancy and delivery, and clinicians are prepared for any medical issues...

Added: 8 September 2017 | Last updated: 21 April 2021

In-home monitoring program for people with chronic conditions

A program addressing an increasing burden of chronic disease by remotely monitoring people in their own homes and building capacity to self-manage.

Added: 13 May 2021 | Last updated: 24 November 2022

Increasing Access and Efficiency of the Medical Imaging Department’s Service for Emergency Patients

This project improves the median turnaround time for emergency department patients receiving scans at Royal North Shore Hospital.

Added: 24 April 2019 | Last updated: 9 May 2019

Increasing Blood-Borne Virus Screening in the Community Setting

St George Drug and Alcohol Service established a clear process for blood-borne virus screening, by delivering training to staff and embedding the test into the initial assessment of new clients.

Added: 15 February 2018 | Last updated: 2 March 2018

Increasing the Appropriateness of Dietetic Referrals

This project addressed barriers experienced by nursing staff when using the malnutrition screening tool, by introducing staff education, streamlined education pathways and a cheat sheet for nursing staff.

Added: 23 August 2017 | Last updated: 6 September 2017

Innovation in Colonoscopy Services: Direct Access Colonoscopy Clinic

Summary The Direct Access Colonoscopy Clinic (DACC) is an innovative nurse-led clinic that fast tracks people with a positive faecal occult blood test who meet set clinical criteria through to...

Added: 18 December 2018 | Last updated: 21 April 2021

Innovation in sepsis education: an escape room model

The sepsis escape room is a timed, interactive game where teams of clinicians work together to solve puzzles with a focus on improving compliance with the Adult Sepsis Pathway.

Added: 20 September 2023 | Last updated: 27 September 2023

Innovative Service Delivery Model

Western Sydney Local Health Districtestablished a Mental Health Acute Assessment Team at Cumberland Hospital. The service responds to relevant Triple Zero calls via a dispatch system, using dedicated paramedics and...

Added: 28 May 2018 | Last updated: 22 June 2018

Intangible Storytelling Project

A multimedia project which tells the stories of inspirational carers and the vital role they play in the community.

Added: 27 August 2015 | Last updated: 21 April 2021

Integrating care for frequent service users in Goulburn

This project brings together the local ambulance service, general practice, hospital emergency department (ED) and community health centre resources to identify and respond to patients who repeatedly use one or...

Added: 6 May 2019 | Last updated: 9 May 2019

Intensive Care Unit patient and family videoconferencing model

The service uses existing technology at the patient’s bedside and an approved NSW Health videoconferencing platform to facilitate family meetings and maintain family connections.

Added: 13 May 2021 | Last updated: 11 November 2022

Introduction of Magseed into breast cancer surgery

Magseed is a new seed technology that is more accurate than the use of wires and easier for the surgeon to find.

Added: 23 April 2024 | Last updated: 23 April 2024

It Takes Two

It Takes Two was designed to educate nursing staff and managers on NSW Health and local policies regarding medication handling, with the aim of improving patient safety in the emergency...

Added: 27 October 2017 | Last updated: 10 November 2017

Justice Health and Forensic Mental Health Network Virtual Services

Delivering a range of clinical services virtually to respond to the health needs of people who commonly have only had minimal contact with mainstream health services in the community.

Added: 24 May 2021 | Last updated: 11 November 2022

Karitane redesign intake systems project

This project aims to streamline the intake process to improve equitable and timely access for referred families.

Added: 26 August 2019 | Last updated: 29 August 2019

Keeping our Community Staff Safe

This project aims to improve the identification of clients who may be violent or aggressive towards St Vincent’s Hospital Network staff working in the community.

Added: 19 November 2018 | Last updated: 13 December 2018

Keeping people healthy by making healthy places

Working with local and state planners and developers to ensure the places and spaces in south west Sydney are planned and built so they influence physical activity levels, travel patterns,...

Added: 14 February 2024 | Last updated: 29 February 2024

Kids – Who Cares? Navigating Paediatric Admission from Emergency

This project aims to reduce the time children spend in Gosford Hospital emergency department once the decision to admit to the paediatric inpatient unit is made.

Added: 4 November 2022 | Last updated: 24 November 2022

Know Before You Go: Transforming Surgical Access

This project is improving the pre-admissions clinic process for elective joint replacement patients at The Sutherland Hospital.

Added: 28 October 2022 | Last updated: 24 November 2022

Less time in ED: zero tolerance for patients with emergency department stays of more than 24 hours

St Vincent’s Hospital Sydney is working to improve patient and staff safety, and the overall experience in the emergency department. The focus is on eliminating extended lengths of stay in...

Added: 26 August 2019 | Last updated: 27 May 2021

Living Well in Residential Aged Care: Reducing Falls and Harm from Falls

Nyngan Health Service developed a falls workbook and DVD, which was used to educate aged care residents on falls and empower them to develop personalised strategies that would reduce their...

Added: 10 February 2017 | Last updated: 27 February 2017

Look, Listen, Feel: Reducing Seclusion and Restraint

Seclusion and restraint are increasingly common interventions used within emergency departments. Reducing the use of these practices is vital to improving the quality of mental health care patients and their...

Added: 11 April 2022 | Last updated: 28 April 2022

Lower Hunter Sector Hospital in the Home Clinical Redesign

This project is making meaningful change to the Hospital in the Home (HITH) service in the Lower Hunter Sector to improve service delivery and increase overall staff satisfaction.

Added: 26 October 2022 | Last updated: 24 November 2022

Making the difference – going beyond respect

This project explored how to enable Aboriginal patients to connect, or stay connected, with their culture throughout their journey in the Forensic Mental Health Hospital.

Added: 26 August 2019 | Last updated: 29 August 2019

Making the Health of the Nation Outcome Scale Work For Us

This project added an additional multidisciplinary team meeting to the Older Persons Mental Health Team schedule each week and adjusted the meeting agenda, to allow more time for mental health...

Added: 30 April 2018 | Last updated: 8 April 2021

Mali Marambir Ngurang Lachlan: To Make Better Place Lachlan

Lachlan Health Service incorporated Wiradjuri language and culture into the redevelopment of Forbes and Parkes hospitals, including Wiradjuri gugaa (goanna) totem designs on the main entry doors and Wiradjuri signage...

Added: 13 March 2017 | Last updated: 21 April 2021

Managing challenges through collaboration at Balmain Hospital General Practice Casualty

The project aims to improve patient experience whilst simultaneously increasing the efficiency and capacity of the service and enhancing staff experience by July 2024.

Added: 2 August 2023 | Last updated: 22 August 2023

Me, Myself and My Tribunal

The Forensic Hospital developed a tool to help patients prepare for their Mental Health Review Tribunal, held every six months. This tool was designed to increase the satisfaction of patients...

Added: 23 March 2017 | Last updated: 27 May 2021

Measuring what matters: Health Outcomes and Patient Experience (HOPE)

The Health Outcomes and Patient Experience (HOPE) purpose-built IT platform, enables patients and carers to provide feedback about their outcomes and experiences from their personal electronic devices.

Added: 4 April 2023 | Last updated: 26 April 2023

Medication management matters

The Medication Management Matters project aims to improve patient safety and clinician experience by reducing the risk of medication related errors in high-risk patients admitted to SESLHD hospitals.

Added: 5 December 2023 | Last updated: 7 December 2023

Medication Reconciliation: A Prescription for Safety

This project aims to reduce medication errors, by ensuring the patient’s medicines are accurately documented on admission to hospital and any changes are communicated to the patient and carer when...

Added: 15 March 2017 | Last updated: 21 April 2021

MediREACH: Improving Medication Safety for Patients

Murrumbidgee Local Health District developed a process to ensure all patients have a best possible medication history recorded on admission to hospital.

Added: 27 November 2017 | Last updated: 21 April 2021

Mental Health 4 Uplift

A project which aims to improve access to care for mental health patients by reducing their length of stay in the emergency department (ED) and reducing barriers to discharge from...

Added: 15 December 2020 | Last updated: 15 April 2021

MEtabolic MOnitoring Whole Health in Mind

Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are...

Added: 29 November 2019 | Last updated: 12 December 2019

Microbiology Extension of Services

The Department of Microbiology at Royal Prince Alfred Hospital reconfigured its staff rosters, to better manage peaks and troughs in specimen processing. This optimised staff workflow and enhanced the delivery...

Added: 27 April 2018 | Last updated: 8 November 2021

Microscope Camera as a Tool in Digital Morphology

The project used a microscope camera to reduce the turnaround time of morphology results reporting for critical patients presenting afterhours to the emergency department.

Added: 12 April 2021 | Last updated: 29 April 2021

Mirrabrook: A Truly Smoke Free Mental Health Inpatient Unit

Mirrabrook Mental Health Unit introduced a new policy to help nicotine-dependent consumers quit smoking during their inpatient stay. It was supported by staff training, nicotine replacement therapy and carbon monoxide...

Added: 29 May 2017 | Last updated: 8 April 2021

Multiagency Coordination of Prenatal Risk

Central Coast Local Health District established regular meetings with the NSW Department of Family and Community Services and all health services involved in the care of pregnant women, in cases...

Added: 2 May 2018 | Last updated: 21 April 2021

Multidisciplinary Assessment and Documentation in Community Palliative Care

Croydon Community Health Centre implemented a new model of care, including scheduled multidisciplinary team meetings, revised documentation and communication processes, as well as training for emergency department and generalist nursing...

Added: 28 November 2017 | Last updated: 12 December 2017

Munchkin Right In: Access to paediatric magnetic resonance imaging

The Children’s Hospital at Westmead is streamlining the referral, triage and booking processes to ensure timely access to magnetic resonance imaging scans for paediatric patients. The project aims to positively...

Added: 19 November 2021 | Last updated: 9 December 2021

Nambucca Valley Specialist Wound Intervention Service

This project improved access to community wound clinics, so patients who have or are at risk of wounds can consistently receive best practice care in a timely manner.

Added: 18 August 2017 | Last updated: 25 August 2017

Nepean Blue Mountains Family Metabolic Health Service

Providing multidisciplinary, tertiary-level assessment and management of severe obesity for people aged two years and over.

Added: 24 May 2021 | Last updated: 11 November 2022

Network Work Ready

Contribute to a skilled workforce by developing capable and confident graduate nurses.

Added: 15 December 2020 | Last updated: 16 December 2020

No buts about it – hospital gown review

This project looked at how the most common hospital gown used in NSW public hospitals could be improved for patients, clinicians and the health system. Patients report that the hospital...

Added: 15 December 2020 | Last updated: 16 December 2020

NSWHP flow cytometry model of service

NSWHP flow cytometry services have developed over time, with no coordinated strategic plan to provide optimal care to all patients and service to all doctors throughout NSW. The opportunity of...

Added: 6 May 2019 | Last updated: 9 May 2019

Nurse - Patient Clinical Handover Engagement Huddle

An auditing process at Sydney/Sydney Eye Hospital revealed that patients are not as involved as they could be during the routine bedside handover processes that occur between nursing shifts. A...

Added: 5 April 2019 | Last updated: 22 April 2019

Nursing and Midwifery Improvement Science Collaborative

The SWSLHD Nursing and Midwifery Improvement Science Collaborative has developed a supportive framework for a collaborative patient-safety focused quality improvement model.

Added: 14 February 2024 | Last updated: 15 February 2024

ODDS Project: Clinical Consumables

The Ordering, Delivery, Distribution and Storage project at Blacktown Hospital aims to improve the effectiveness and efficiency of consumable stock management practice; this includes imprest and non-stock items.

Added: 19 November 2018 | Last updated: 13 December 2018

On Time, Every Time for People with Parkinson’s

To ensure 75 per cent of PD patients at Coffs Clinical Network are identified within four hours of admission, receive medications on time and have a carer who is satisfied...

Added: 9 May 2018 | Last updated: 28 May 2018

Opioid treatment options

Clarence Valley Opioid Treatment Service will provide patients with responsive and coordinated care supporting long term change and reconnection to the community.

Added: 2 December 2019 | Last updated: 12 December 2019

Optimising Medication Reconciliation within Electronic Medication Systems

Blacktown Hospital improved the quality of medication reconciliation by developing a new medication reconciliation form, delivering training to staff and conducting interviews with patients within 24 hours of admission.

Added: 8 September 2017 | Last updated: 8 November 2021

Optimising Pre-operative Patient Blood Management

Wollongong Hospital implemented a program to optimise the pre-operative haemoglobin and iron stores of patients undergoing major elective colorectal, upper gastrointestinal tract and orthopaedic surgery. This will prevent avoidable blood...

Added: 27 August 2018 | Last updated: 30 August 2018

Optimising Screening and Isolation for Carbapenemase-producing Enterobacterales

Screening for carbapenemase-producing enterobacterales (CPE) and isolation in single rooms while awaiting test results is recommended for hospitalised patients who are at risk of CPE carriage. However, single rooms are...

Added: 18 August 2020 | Last updated: 3 September 2020

Orange Health Service Emergency Department staff support dogs

This staff wellbeing project looks to support staff working within the Orange Health Service Emergency Department, through the use of staff support dogs.

Added: 4 December 2023 | Last updated: 24 January 2024

Paediatric Access Support Service (PASS)

The Paediatric Access Support Service (PASS) aims to transfer patients to and from Sydney Children’s Hospitals Network inpatient settings efficiently. This would reduce associated workload, and improve the patient and...

Added: 28 August 2019 | Last updated: 29 August 2019

Paediatric Rehabilitation Services – Telehealth Model

The project aims at addressing the gaps and inconsistencies in paediatric rehabilitation services across NSW by increasing telehealth access, usage, and experience for both consumers and clinicians.

Added: 30 August 2023 | Last updated: 14 September 2023

Partners in Care

This project supports staff who are trained in health coaching but are not providing it to patients on a regular basis. It also introduced an evaluation framework to continually assess...

Added: 24 April 2018 | Last updated: 14 May 2021

Patient plastic bottle collection

Hospitals have a significant amount of patient plastic bottle waste. South Western Sydney Local Health District and HealthShare NSW started a trial of patient plastic bottle collection in January 2020...

Added: 4 August 2021 | Last updated: 4 August 2021

Patient’s Own Medications Handling Process

By 31 December 2020, 80 of patients who surrender their own medications on admission to St Joseph Hospital will get their own medications checked at the point of discharge from...

Added: 20 April 2021 | Last updated: 25 August 2021

Perioperative Project (Project POP)

The aim of the project was to to improve patient and staff experience through better management of surgical activity at Fairfield Hospital by December 2020.

Added: 5 November 2020 | Last updated: 12 November 2020

Pharmaceutical Procurement Proves Prosperous

This project developed a process for the procurement (selection and purchasing) of medications that considered patient benefits, prescriber choice, cost and logistics. This included the development of a Pharmaceutical Procurement...

Added: 14 March 2017 | Last updated: 21 April 2021

Planning for Gastronomy Success

St Vincent’s Hospital Sydney (SVHS) improved patient information, treatment procedures and staff education, to ensure the placement of gastronomy feeding tubes aligned with best practice and Agency for Clinical Innovation...

Added: 18 September 2017 | Last updated: 2 October 2017

Police Ambulance Early Access to Mental Health Assessment via Telehealth

HNELHD provided iPads to police and ambulance staff, so they can access mental health triage and support for consumers at the scene of the emergency.

Added: 15 August 2017 | Last updated: 25 August 2017

Preoperative Iron Deficiency Identification and Management

Sydney Local Health District developed a clinical pathway to identify patients who have iron deficiency anaemia. A strategy was implemented to manage identified patients with intravenous iron therapy prior to...

Added: 29 March 2018 | Last updated: 3 May 2018

Preventative model of care at the Moruya dental clinic

This project explored how demand for dental services can be met and sustained over time, with a focus on preventative care.

Added: 15 February 2019 | Last updated: 28 February 2019

Proactive Escalation Planning to Resolve Demand

Belmont Hospital introduced a 24-hour escalation plan and daily emergency report, to help emergency department staff manage periods of high demand, without reducing the quality or timeliness of patient care.

Added: 19 May 2017 | Last updated: 19 May 2021

Providing a multidisciplinary chronic pain service

The Nepean Pain Unit are using videoconferencing technology to improve access to a multidisciplinary specialty pain service for consumers located in Murrumbidgee Local Health District (MLHD).

Added: 24 May 2021 | Last updated: 23 November 2022

Providing improved access to alcohol and other drugs services across the northern sector

This project will provide facilities within the norther sector of WNSLHD after hour’s consultation for consumers presenting to ED and will improve access to AOD treatment through a clear pathway.

Added: 5 December 2023 | Last updated: 5 February 2024

Psychiatric Emergency Care Centre (PECC) – The Next Generation

To redesign the Psychiatric Emergency Care Centre (PECC) unit within the Nepean Blue Mountains Local Health District (NBMLHD) Mental Health service to provide a more targeted specialised care by April...

Added: 15 December 2020 | Last updated: 16 December 2020

Pursuing a cure for Alzheimer’s – but where are the patients?

There is no cure for Alzheimer’s disease and the Neuropsychiatry Service clinical trials team work tirelessly to discover an effective treatment. Patients with an Alzheimer’s disease diagnosis are not often...

Added: 24 March 2020 | Last updated: 20 April 2020

Quality control under the microscope

To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.

Added: 26 August 2019 | Last updated: 29 August 2019

Quit and Smile

SESLHD trained dental professionals to help clients quit smoking and implemented a number of solutions to increase accountability and knowledge in this area.

Added: 27 October 2017 | Last updated: 27 May 2021

Randwick campus redevelopment Green Travel Plan

The Randwick campus redevelopment Green Travel Plan and implementation plan sets out: future targets for staff travel mode share, specifically a reduction in car driver mode share; travel demand management...

Added: 18 February 2020 | Last updated: 3 March 2020

Rapid Access Colonoscopy: Faecal Occult Blood Test

This project designed and implemented a rapid access colonoscopy service for positive faecal occult blood test referrals in HNELHD.

Added: 24 February 2016 | Last updated: 2 March 2016

REACH Out

REACH Out is an independent patient and family activated response system for small sites. The REACH response is provided by on off-site patient flow team via Telehealth.

Added: 15 November 2018 | Last updated: 30 November 2018

Redesign capacity enhancement project

Improving the way the Western NSW Local Health District provides support for staff completing improvement, redesign or innovation to improve patient care outcomes.

Added: 17 November 2021 | Last updated: 9 December 2021

Redesign of Maternity Services at Macksville Health Campus

This project introduced a new service, where midwives at Macksville Health Campus deliver pregnancy and postnatal care to women in their home. It involves flexible rostering patterns to maximise existing...

Added: 7 April 2017 | Last updated: 28 April 2017

Redesigning mid-meal safety, nutritional accuracy and compliance, knowledge and satisfaction (SNACKS)

This project looks at how the tea-run to adult patients at Westmead Hospital in three wards can be improved to meet the nutritional and individual dietary needs of patients.

Added: 2 December 2019 | Last updated: 12 December 2019

Redesigning Services for Aboriginal Mothers and Children

This project examined the patient journey for Aboriginal families accessing maternal and early childhood services within CCLHD. It identified opportunities for improving access to care, cultural support, patient information and...

Added: 15 August 2017 | Last updated: 21 April 2021

Redesigning the Orthodontics Journey

This project aims to reduce waiting times and improve the quality of care delivered to orthodontic patients at the Sydney Dental Hospital.

Added: 16 August 2017 | Last updated: 25 August 2017

Reducing 28-day mental health readmissions

The project aims to reduce 28-day mental health readmissions in Western Sydney Local Health District by identifying the key issues which lead to high readmission rates, and to implement targeted...

Added: 26 April 2017 | Last updated: 28 April 2017

Reducing the Time Frame to Complete the Electronic Donor Record

This project developed a number of tools and guides to help staff collect data and enter it into the electronic donor record more efficiently.

Added: 8 May 2018 | Last updated: 23 May 2018

Rethinking pathology testing in the ICU - arterial blood gas

To understand current ordering practices within the intensive care unit, specifically: who initiates arterial blood gas sampling; what are the clinical indications; when are these investigations performed; how many investigations...

Added: 3 May 2019 | Last updated: 9 May 2019

Return on investment: Transforming Your Experience Leadership Academy

This initiative provides staff with leadership and management content, external coaching and expertise on project management.

Added: 10 April 2024 | Last updated: 10 April 2024

Review, renew, refresh – HealthPathways Sydney reviews redesign

This project aims to improve the effectiveness of the HPS periodic reviews process by February 2025, using SLHD diabetes services to foster integrated patient care through improved clinician understanding.

Added: 4 December 2023 | Last updated: 7 December 2023

Reviewing Ambulance Dispatcher Administrative Responsibilities

This project is looking at opportunities to streamline and integrate the administrative duties of ambulance dispatchers, to increase the amount of time they have available to deliver care to people...

Added: 29 March 2018 | Last updated: 3 May 2018

Right Patient Right Bed

Right Patient Right Bed examined ways to minimise clinical risk where there are delays in transferring patients from Kempsey District Hospital to Port Macquarie Base Hospital.

Added: 20 August 2020 | Last updated: 3 September 2020

RPA Virtual Hospital

RPA Virtual Hospital provides patients with care when and where they need it.

Added: 30 December 2023 | Last updated: 20 February 2024

Running Away Causes Delay

This project reduced the number of patients who absconded (ran away) from the Coffs Harbour Mental Health Inpatient Unit, by implementing an environmental review, courtyard supervision, flexible visiting hours, multidisciplinary...

Added: 23 October 2017 | Last updated: 6 November 2017

Saved by the Phone: Enhancing the Pre-admission Process

Staff at Blue Mountains District ANZAC Memorial Hospital implemented a standardised phone screening tool with fasting instructions, to prepare patients for their surgical procedure.

Added: 2 May 2018 | Last updated: 16 May 2018

Saving lives in the morgue: forensic medicine social work

The forensic medicine social work service is being redesigned for people who are traumatically and suddenly bereaved, so they feel supported and well informed when facing a potentially disempowering and...

Added: 6 May 2019 | Last updated: 9 May 2019

Shared Clinical Review Across Four Rural Health Services

A project to implement a shared mortality and morbidity clinical review process across four small rural health services in northeast Victoria. The project includes development of standardised tools and the...

Added: 26 September 2018 | Last updated: 6 November 2018

Shoalhaven Cancer Care Centre Geriatric Screening Pilot Project

Investigating the difference in treatment toxicity after 12 months of implementation of the G8 screening tool during assessment plus referral to a geriatrician with current practice for all lung and...

Added: 15 December 2023 | Last updated: 24 January 2024

Slide into Headspace DMs - Demand Management Strategy

This project considered issues contributing to long wait times and implemented service-wide interventions to enhance access to mental health support services for young people.

Added: 21 April 2022 | Last updated: 28 April 2022

SMARTE: Start Making Appointments Reflecting Treatment Efficiency

This project aims to develop an efficient service that reflects patient-centred care while maintaining a sustainable system focusing on a positive team culture.

Added: 5 December 2023 | Last updated: 7 December 2023

Smoking cessation in NICU

This quality improvement project looks at the smoking cessation process among parents attending the neonatal intensive care unit at John Hunter Children’s Hospital.

Added: 19 September 2019 | Last updated: 4 October 2019

Southcare Outreach Service (SOS)

The Southcare Outreach Service is a new model of care that delivers a rapid response, multidisciplinary team to clients aged over 65 years in their home to prevent presentations to...

Added: 19 February 2016 | Last updated: 28 October 2021

Specialist Medical Clinics for Rural Aboriginal Medical Services

Specialist medical clinics were established for Aboriginal people with chronic disease who live in rural and remote areas of Hunter New England Local Health District

Added: 29 January 2018 | Last updated: 2 June 2021

STAT MH: Safe, Timely Access to Mental Health

This project will implement a number of solutions to reduce clinical variability and length of stay in acute adult mental health inpatient units. These include a new model of care,...

Added: 14 March 2017 | Last updated: 28 April 2017

Stay'n Deadly & Stay'n In: Reducing Incomplete Treatment

Stay'n Deadly & Stay'n In is providing Aboriginal patients with quick and timely access to treatment whilst allowing them to engage in further treatment that is convenient for them, if...

Added: 5 November 2020 | Last updated: 27 May 2021

Sterilising and Perioperative Clinical Redesign

The project team identified an opportunity to enhance the patient experience at Concord Hospital by increasing operational efficiency between the sterilising department and operating theatres. Following a review, a range...

Added: 20 August 2018 | Last updated: 8 November 2021

Storks

Sydney Children’s Hospitals Network in partnership with HealthShare NSW is developing a standardised service delivery model for the safe, timely and efficient transport of newborn babies to appointments and back,...

Added: 24 April 2018 | Last updated: 9 June 2021

Supporting Lifestyle and Activity Modification After a Transient Ischaemic Attack

This project, led by the Community Stroke Team, delivered a six-week education and exercise program with 12 weeks of telephone health coaching to patients in Hunter New England Local Health...

Added: 23 April 2018 | Last updated: 7 May 2018

Sutherland Clinical Assessment and Nursing Documentation (SCAND) project

This project aims to improve the inconsistency of nursing documentation across Sutherland Hospital, focusing on the importance of clinical assessment in nursing. This goal is to consistently communicate nurse findings...

Added: 16 July 2019 | Last updated: 31 July 2019

Taking ‘Baby Steps’ towards starting pregnancy care sooner

Five key solutions, targeting referral, bookings management and care delivery were co- designed with consumers with the aim of improving access and increasing the number of women commencing specialised antenatal...

Added: 5 November 2020 | Last updated: 7 May 2021

Ten to one: FASS Lidcombe sample receipt redesign project

To simplify and consolidate the receipt process for criminalistics and toxicology samples at the Forensic and Analytical Science Service, Lidcombe by improving efficiency, streamlining service delivery and enhancing the stakeholder...

Added: 6 May 2019 | Last updated: 9 May 2019

Testing Times: Reducing Variation in Pathology Testing

This project identified a number of strategies to reduce pathology costs and clinical variation in the testing process, including enhancements to the patient’s electronic medical record, development of best practice...

Added: 7 April 2017 | Last updated: 28 April 2017

The 24/7 Virtual Care Intensive Care Unit Support Project

This project aims to improve access to timely and specialised care in Level 4 ICUs in regional NSW by integrating telehealth technology, enabling continuous specialist support via remote consultations and...

Added: 28 August 2023 | Last updated: 14 September 2023

The Asthma Follow Up Integrated Care Initiative

Sydney Children’s Hospital Randwick developed an integrated model of care for children with non-complex asthma, including care coordination, communication with general practitioners, parent education and emergency department resources and processes.

Added: 28 May 2018 | Last updated: 12 June 2018

The Big Wee Problem at Sydney Children’s Hospital Network

This project utilises Clinical Redesign Methodology in a multifaceted approach to prevent post-operative urinary tract infections in our Network.

Added: 15 December 2020 | Last updated: 16 December 2020

The BONE Project: Building Orthopaedic Network Excellence

The Fracture Clinic redesign project commenced to meet the needs of the rapidly growing Orthopaedic outpatient clinic by redesigning the service and building an efficient and sustainable model with improved...

Added: 15 December 2020 | Last updated: 16 December 2020

The Grin and Grow Health Pathway

A new model of care was developed to provide preventive oral health care for children and young people in the Out of Home Care Health Pathway Program. The model includes...

Added: 14 March 2017 | Last updated: 28 April 2017

The Hep C Triple C: Care, Coverage and Cure

The JH&FMHN implemented a number of solutions to provide equitable and efficient access to the new curative hepatitis C virus medication in correctional centres across NSW.

Added: 27 November 2017 | Last updated: 15 December 2017

The Holy Grail: Perioperative care for the frail

This project seeks to screen all patients on the elective surgical waitlist for frailty and optimise the health of those who are frail prior to their surgery. Five solutions were...

Added: 16 November 2021 | Last updated: 9 December 2021

The iCareTrack Study

This project measured the appropriateness of eye care delivery in NSW, by developing clinical indicators and conducting an on-site record review of up to 40 optometry and ophthalmology practices across...

Added: 16 June 2017 | Last updated: 16 June 2017

The Integrated Rehabilitation and Enablement Program (iREAP)

iREAP is an eight-week program that delivers integrated rehabilitation services to older people in the community who have or are at risk of frailty, falls, Parkinson’s Disease and other neurodegenerative...

Added: 9 October 2017 | Last updated: 21 May 2021

The Justice Health & Forensic Mental Health Network’s Got Talent

The JH&FMHN is developing a talent management strategy to improve the access, allocation and appropriateness of learning opportunities for its staff.

Added: 10 February 2017 | Last updated: 22 April 2021

The Patient’s Voice

Nepean Hospital provided patients in a trial ward with a template containing prompts, so they could deliver a handover of their healthcare journey once a day to nursing staff.

Added: 24 May 2017 | Last updated: 29 January 2018

The Rhythm and Rhymes Adolescent/Adult Program

The Rhythm and Rhymes Adolescent/Adult Program is a 12-week hip-hop therapy program designed to engage young people with severe mental illness in a way that is enjoyable, creates a sense...

Added: 23 August 2017 | Last updated: 7 September 2017

The Sexual Assault Crisis Response Project

The Violence, Abuse and Neglect Service developed integrated and cost-effective solutions to support clients who present to the emergency department at Wollongong Hospital following a sexual assault.

Added: 15 August 2017 | Last updated: 19 May 2021

The SIMPLE Project: A Sustainable Inventory Management Process for Lean Environments

Sutherland Hospital implemented a new procurement process, to provide staff with efficient access to products that deliver safe patient care in the right place, at the right time.

Added: 27 November 2017 | Last updated: 8 November 2021

The Smallest Things Can Make the Biggest Difference

Broken Hill Health Service in Far West Local Health District implemented the person-centred sunflower tool, to improve communication and build a rapport between staff, patients and carers.

Added: 29 January 2018 | Last updated: 12 February 2018

The Southern and Murrumbidgee Oral Health Services

The Southern and Murrumbidgee Oral Health Services provides pathways for patients to access acute and specialist dental care through virtual appointments.

Added: 30 October 2023 | Last updated: 30 October 2023

Time Maters – Sharing care in Calvary Mater Newcastle cancer service

The project aims to improve the experience of people affected by cancer, improve the experience of the medical oncology team and implement improvements to the delivery of care.

Added: 2 August 2023 | Last updated: 22 August 2023

Together, we will listen deeply: Family and Carer Engagement (FACE)

This project aims to facilitate collaboration and enable meaningful partnerships between Justice Health NSW and the families and carers of patients in custodial care.

Added: 5 December 2023 | Last updated: 7 December 2023

tOTal Improvement

tOTal Improvement is designed to improve communication within the multidisciplinary team at Morisset Hospital and to better direct consumers’ support needs within the clinical rehabilitation program.

Added: 17 April 2019 | Last updated: 7 May 2019

Totally Hip (and Knee)

This project reviewed the journey of patients undergoing an elective total hip or knee replacement at the Tweed Hospital. In consultation with staff and patients, a range of improvements were...

Added: 6 March 2017 | Last updated: 28 April 2017

Towards a Better Fit: Defining a Forensic Mental Health Patient

The Forensic Hospital implemented measures to improve the quality and compliance of patient outcome measures collected, including staff education and data feedback sessions, a user-friendly glossary and the development of...

Added: 6 March 2017 | Last updated: 28 April 2018

Transit Lounge Remodel

Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.

Added: 28 November 2017 | Last updated: 15 December 2017

Transition to Recovery

Feedback from the Mental Health Service consumer experience and staff surveys indicate that patients are leaving inpatient services with limited understanding of their goals for post-discharge care, and community mental...

Added: 9 December 2019 | Last updated: 12 December 2019

Transitional Aged Care Program Redesign

This project sought to improve the effectiveness of the Transitional Aged Care Program by unifying and clarifying the governance and underlying philosophy across all teams, improving communication, building case management...

Added: 21 April 2022 | Last updated: 28 April 2022

Unlocking Care: Improving Access to GP Services in Adult Correctional Centres

The Justice Health & Forensic Mental Health Network is implementing six identified solutions to improve access to general practitioner services in correctional centres across NSW.

Added: 22 August 2018 | Last updated: 30 August 2018

Using Innovation to Standardise and Optimise Acute Deep Vein Thrombosis Management

This project implemented a number of solutions, including a web-based, mobile-friendly clinical decision support tool, to help Emergency Department (ED) staff provide best practice care to patients with acute deep...

Added: 18 September 2017 | Last updated: 29 January 2018

V-DOTS – A unique client care for protracted tuberculosis regimens

The project team implemented an innovative, secure, low cost, and high impact program using readily available digital technology, to transform the current tuberculosis service to a patient-centred delivery model.

Added: 18 December 2018 | Last updated: 15 January 2019

vCare

vCare is a designated virtual unit that provides specialty-level advice, critical care expertise, transport, logistics, and coordination support across Western NSW Local Health District.

Added: 4 August 2021 | Last updated: 11 November 2022

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social...

Added: 18 December 2015 | Last updated: 8 November 2021

Virtual Allied Health Service

Providing virtual services to rural healthcare facilities in the disciplines of dietetics, occupational therapy, speech pathology, physiotherapy and social work.

Added: 24 May 2021 | Last updated: 11 November 2022

Virtual Clinical Pharmacy Service

Providing health facilities in Western NSW and Far West Local Health Districts with clinical pharmacy services where there is no onsite access.

Added: 24 May 2021 | Last updated: 11 November 2022

Virtual Mental Health Emergency Care

Increasing access to specialist clinical mental health services in communities across rural and remote NSW.

Added: 24 May 2021 | Last updated: 11 November 2022

Virtual Multidisciplinary Feeding Clinic

The Children’s Hospital at Westmead is leading the way in addressing complex feeding issues, using videoconferencing to provide care remotely.

Added: 24 May 2021 | Last updated: 23 November 2022

Virtual Rural Generalist Service

Doctors working both virtually and in person to provide rural generalist medical coverage for hospitals and multipurpose services and fatigue management.

Added: 4 August 2021 | Last updated: 24 November 2022

Waist Less: Part of the Sustainable Connections for Overweight and Obesity in Paediatrics Project

The Waist Less project aims to improve clinical processes and resources at the CHW, to increase the identification and management of children with obesity and their families. It is part...

Added: 18 April 2017 | Last updated: 28 April 2017

Walanga Gul: 48 hour follow up – “Just calling to have a yarn”

This project aims to improve follow-up care provided to First Nations people after they return home from hospital.

Added: 5 December 2023 | Last updated: 7 December 2023

Waste Action Reuse Portal (WARPIT)

The Waste Action Reuse Portal (WARPIT) website works by allowing staff to list items that are no longer in use, mainly furniture, for other staff to claim.

Added: 1 March 2024 | Last updated: 14 March 2024

We can’t prevent falls! A myth-busting falls prevention initiative in Wagga Wagga and Gundagai

Falls are a major health issue for older people, and falls prevention is a high priority for the Murrumbidgee Local Health District. This project implemented changes to improve the quality...

Added: 20 August 2018 | Last updated: 30 August 2018

Western Sydney Diabetes Virtual Care

The Western Sydney Diabetes (WSD) project focuses on providing comprehensive diabetes care through a blended model of virtual and in-person clinics.

Added: 17 July 2023 | Last updated: 18 July 2023

Westmead Hospital Department of Genetic Medicine Virtual Care Service

This project aims to provide virtual care appointments for adults with rare genetic disorders, providing access to specialised care for those experiencing geographical constraints.

Added: 31 August 2023 | Last updated: 6 September 2023

Westmead Hospital Echocardiography Clinic Redesign

This project aimed to optimise the efficiency and sustainability of the Echocardiography Clinic at Westmead Hospital, by streamlining processes, distributing resources efficiently and delivering better services to the Western Sydney...

Added: 24 April 2018 | Last updated: 3 May 2018

We’ve Got Your Back – Improving Access to Care

Wait times for patients to see a neurosurgeon at Westmead Hospital were previously as long as 12 months. By using existing clinical resources and identifying waste within the current system,...

Added: 15 August 2018 | Last updated: 30 August 2018

What a Difference a Date Will Make

Various services in the local area were concerned about the increase in young adolescents presenting in crisis, with either potential self-harm or harm to others. Police and ambulance workers were...

Added: 26 September 2018 | Last updated: 11 October 2018

What About Us

Added: 27 November 2017 | Last updated: 21 December 2017

What Heals You?

This project is focused on improving the outcomes of people who attend the high risk foot services in South Eastern Sydney Local Health District. It is an approach that improves...

Added: 25 November 2021 | Last updated: 10 December 2021

When’s it my turn? The Maitland Hospital Paediatric Ambulatory Care Service

The project focuses on the referral, waitlist and appointment booking processes of the Maitland Hospital Paediatric Ambulatory Care Service to deliver timely, efficient and effective care to children.

Added: 27 August 2018 | Last updated: 30 August 2018

Where is your birthplace? Designing an alternate birthplace option for women on the Central Coast

This project aims to meet the needs of more women living on the Central Coast, by providing alternative publicly funded birthplace options.

Added: 19 April 2023 | Last updated: 26 April 2023

Winter, Spring, Summer and Falls in NSW Ambulance

NSW Ambulance introduced a falls package to address the year-round problem of falls in people aged 65 and over in the community. It incorporated a new falls risk assessment, protocol,...

Added: 2 May 2018 | Last updated: 22 April 2021

Working Together to Stop Violence

Mid North Coast Local Health District developed a comprehensive staff training program on domestic and family violence, to better understand violence prevention and create a safer, more respectful workplace.

Added: 29 May 2018 | Last updated: 22 April 2021

Yhunger: healthy living skills for at-risk young people

Yhunger has developed educational resources and training workshops for youth workers that focus on ‘hands on’ skills development with young people.

Added: 15 July 2015 | Last updated: 22 April 2021

Youth Health Risk Assessments at Northern Sydney Sexual Health Service

Added: 18 September 2017 | Last updated: 21 May 2021

‘Journey Stories’ – Coffs Harbour Hospital Redevelopment Multicultural Arts Project

‘Journey Stories’ was commissioned by Health Infrastructure on behalf of the Mid North Coast LHD specifically to engage new arrival communities in the co-design of the Coffs Harbour Health Campus...

Added: 4 August 2021 | Last updated: 10 May 2023