What is myVC and how does it work?
Security, privacy and risk management
Roles and permissions in myVC
How to access myVC
How to request a new myVC room
The myVC home page
How to set up your user profile
How to change your availability
How to control notifications
How to get the participant link
Logging in to myVC patient and consumer experience
How to log off
System requirements and data usage
Troubleshooting self-help guide
Tips for solving connection issues with a patient or consumer
How to clear your browser cache
Frequently asked questions
Get the participant link
The waiting queue screen
Connecting to a participant
The consultation screen
Call controls
Adding participants to an existing call
Transferring a patient or consumer
Chatting to a patient
How to use direct call
Join another virtual room
Using an interpreter
How to get technical support
myVC icon directory
Training modules and other resources
Admin view
Managing room settings
How to change room opening hours
How to assign access to a room
The myVC environments (training, UAT, production)
Roles, permissions and access
How to create your user profile
Get the particpant link
System requirements
How to get technical support (eHealth)
Online training modules and other resources
Download a list of rooms
Creating a virtual room
How to customise chatbot messages
Configuring a virtual room
myVC data and reporting
Roles and permissions capabilities
Logging in to myVC for patients, consumers and carers
System requirements and data usage for myVC
Troubleshooting for patients and consumers
Direct call for patients and consumers
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