What is myVC and how does it work?
How to access myVC
The myVC home page
How to create your user profile
System requirements and data usage
How to change your availability
How to control notifications
Security, privacy and risk management
Roles and permissions in myVC
Training modules and other resources
Tips for solving connection issues with a patient or consumer
Troubleshooting self-help guide
Frequently asked questions
Logging in to myVC patient and consumer experience
How to clear your browser cache
Connecting to a participant
The consultation screen
The waiting queue screen
Call controls
Adding participants to an existing call
How to use direct call
Transferring a patient or consumer
How to log off
How to get the participant link
How to get technical support
myVC icon directory
Admin view
How to assign access to a room
How to change room opening hours
Roles and permissions capabilities
The myVC environments (training, UAT, production)
System requirements
How to get technical support (eHealth)
Logging in to myVC for patients, clients, consumers and carers
Online training modules and other resources
Download a list of rooms
Creating a virtual room
Configuring a virtual room
How to customise chatbot messages
How to control room notifications
Removing access to a room
myVC data and reporting
Logging in to myVC for patients, consumers and carers
Direct call for patients and consumers
System requirements and data usage for myVC
Thank you for your feedback.
Your request has been identified as spam.
