We have developed a series of resources to help support health professionals and consumers to access and use virtual care.
- Virtual care in practice
- Virtual care: embedding safety in practice
- Video conferencing platforms
- Spotlight series
- Additional resources are available on the Virtual Care Central SharePoint site (login required)
General patient information
- Consumer troubleshooting guide for technical issues
- Preparing for a virtual appointment
- Video: how to use the myVirtualCare videoconferencing platform
Virtual visiting guides for patients, families and carers
- Access myVirtualCare and Pexip resources
- Access information and resources about virtual care for the community
For palliative care patients
The Virtual care makes accessing palliative care easy video is also available in the languages below.
Arabic العربية简体中文 Chinese - Simplifiedکوردی Kurdish Tiếng Việt Vietnameseहिंदी Hindi
Auslan
Virtual palliative care for children and young people
Attending your palliative care appointment
Introduction to virtual care for palliative care, covering the benefits, appropriate topics, preparation, during the appointment and when it is not suitable.
Download the Attending your palliative care appointment information sheet (PDF 308.4 KB)
Translations of this information sheet are available below.
Arabic العربية简体中文 Chinese - Simplified繁體中文 Chinese - TraditionalGreek ελληνικάहिंदी HindiItalianoEspañolNepali नेपालीTagalogTiếng Việt Vietnamese
Patient and family stories
We share the experiences of patients, their families, and health staff using virtual care in end of life and palliative care.