We have developed a series of resources to help support health professionals and consumers to access and use virtual care.
- Virtual care implementation checklist
A checklist to help guide your approach to offering virtual care services and enable their successful implementation. - Virtual care in practice
A comprehensive digital guide to support healthcare providers to implement and deliver care virtually. - Virtual care: embedding safety in practice
A summary of key considerations for clinicians when implementing and delivering care virtually. - Videoconferencing platforms
Access resources to support the use of NSW Health approved videoconferencing platforms. - Spotlight series
Local case studies highlighting exemplary virtual care - Virtual Care Central
A SharePoint site for NSW Health clinicians with information, key contacts, resources and news relating to virtual care.
Chronic Wound
- The Chronic wound management virtual care guide
Supports health services to incorporate virtual care into how they deliver chronic wound management care.
Diabetes and Endocrine
- High-risk foot services
Read how virtual care can be used to support access to and delivery of high-risk foot services.
End of Life and Palliative Care
- Overview of virtual care
Support patients to attend a palliative care appointment by providing this overview of virtual care.
Translations are available. - Translated animated videos
Watch translated animated videos that show how adults, young people, children and families can use virtual care for their palliative care. - Patient story videos
Patients and their families share their experience using virtual care in palliative care in these patient story videos. - Virtual care palliative care resources
Practical scripts that clinicians can use to offer virtual care and escalation considerations for patient deterioration.
Maternity and Neonatal
- Effective communication in neonatal services can be enhanced by using virtual care.
Pain Management
- Chronic Pain Virtual Care toolkit
This toolkit provides information specific to clinicians delivering pain management services via virtual care in NSW hospitals. - Apply these principles and approaches to optimise virtual consultations with Aboriginal people for pain management.
Stroke
- NSW Telestroke Service
This service offers people living in regional and rural areas increased access to life-saving stroke diagnosis and treatment through video consultation.
Transition
- Using virtual care to support transition care provides specific information to support the smooth transition of young people from paediatric to adult services.
Training and education is available to equip NSW Health staff with the skills they need to provide virtual care successfully.
More information on the communication and videoconferencing platform modules are other training options is available on virtual care in practice guide.
- Virtual Care Exchange Forum
The Virtual Care Exchange Forum are held regularly and aim to showcase innovative care and inspire action by sharing knowledge, building acceptance, promoting benefits, fostering collaboration and discussing challenges.
More about the Virtual Care Exchange Forum - Recordings of past Virtual Care Exchange forums are available for NSW Health Staff on Virtual Care Central.
- All current Virtual Care events can be found on the events calendar
Contact us
Email ACI-VirtualCare@health.nsw.gov.au or find out how to stay informed about virtual care.