This toolkit helps consumers and healthcare providers decide if virtual care is suitable. It supports shared decision making, flexibility and person-centred care.
Use this toolkit to guide discussions about the most appropriate care options, adapt as circumstances change and ensure continuity of care.
Consumer resources
Is virtual care right for me and my family?
An information guide to support consumers to discuss virtual care and make decisions.
Suitability
checklist
Answer 6 questions to decide if virtual care is right for you and your family.
Conversation starters
Examples of how to discuss virtual care with your healthcare provider.
Healthcare provider resources
Virtual care suitability checklist
These questions help providers decide if virtual care is right for you and your consumer.
Determining clinical appropriateness
A guide to assess clinical appropriateness of virtual care to ensure safety.