Income protection insurance

Clinician toolkit

Income protection insurance is a financial safety net. It pays a percentage of wages, for a set period, if the person is unable to work due to a sudden illness or injury.

Income protection policies are purchased by an individual to protect their income or may be a component of a person’s superannuation policy. Each income protection policy has its own definition of partial or total disability that must be met before a claim is made.

Policies vary according to what health and rehabilitation services they will cover.

Support with vocational activities

Some income protection policies will fund vocational activities. Income protection insurers may engage a vocational provider from their provider panel rather than a VIP provider.

Due to policy variations, the client is encouraged to contact their insurer to clarify their specific entitlements. Clients receiving a payment from an income protection policy may also be eligible for additional support through a Disability Employment Services program.

Insurance funded referral pathways steps

1. Contact insurer
2. Provide referral information
3. Joint meeting
4. Outcome of assessment and regular contact
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