This guide includes information on virtual care for chronic wound management. Other documents and resources are available which provide more detail about considerations and requirements for virtual care. There are also standards for chronic wound management that need to be followed.
These reference documents include:
This guide includes further detail on the modalities, technology and documentation for virtual care. Clinical teams are encouraged to refer to this document, and use it in conjunction with national, state or locally developed clinical standards, protocols, policies, and procedures for the provision of care. It is frequently referenced in this document.
Virtual Care Central is a portal for NSW Health staff to share innovation and information to enhance adoption and embed the use of virtual care safely into clinical practice.
NSW Virtual Care Strategy 2021-2026
Provides information to support the implementation and use of virtual care, and links to other resources.
NSW Health Leading Better Value Care Standards for Wound Management
The Standards describe how NSW Health organisations can contribute to reducing the incidence of chronic wounds in NSW, ensuring wound management is sustainable, and to improving outcomes and experiences for consumers, carers, and families for consumers with all types of wounds. Any virtual chronic wound management service will also need to meet the Standards.
The ACI Leading Better Value Care Chronic Wound Management website
Provides service and individual clinician-level guidance on delivering evidence-based and person-centred chronic wound management, including describing clinical priorities, organisational models of care and capabilities for chronic wound management.
Local models of care and business rules
The information provided in this website does not replace local chronic wound management models of care and business rules.
Any new adoption of virtual care for chronic wound management will need to align with existing procedures or form part of an update to local models of care.