Chronic heart failure

Clinical priorities and organisational models

Health services and clinicians can use these models, guidelines and resources to improve care delivery and quality of life for people with chronic heart failure.

Chronic heart failure is a complex condition with exacerbating features caused by structural or functional abnormalities of the heart. It is a severe, disabling condition with multiple comorbidities which negatively impact on quality of life.

    The incidence of chronic heart failure increases with age, and it is a common comorbidity with conditions such as atrial fibrillation, diabetes and renal disease. Prevalence remains high and it is one of the leading causes of admission and readmission to hospital in NSW.

    Evidence-based management involves the multidisciplinary coordination of care across acute and primary care providers to support self-management and reduce unwarranted clinical variation.

    These resources were originally developed as one of the 13 clinical initiatives of Leading Better Value Care, a program accelerating value-based healthcare in NSW. They aim to:

    • reduce unwarranted clinical variation
    • support patients to self-manage their condition by tailoring education and resources to meet their needs
    • facilitate optimal care across the continuum and between settings, particularly after discharge and at the end of life.

    Best practice principles include:

    • adherence with optimal pharmacotherapy
    • non-pharmacological interventions
    • community heart failure management programs
    • implantation of devices
    • surgical procedures
    • supportive end of life care.

      Model of care

      3Ci model of care 2023

      Published: March 2023. Next review: 2028.

      Organisational model of care to improve outcomes and reduce unnecessary hospitalisations for people with chronic heart failure (CHF) and chronic obstructive pulmonary disease (COPD) in NSW.

      Download model of care (PDF 2.2 MB)

      Guideline

      iCARDIO Alliance Global Implementation Guidelines

      Clinical guidelines for the management of heart failure, produced by the National Heart Foundation of Australia and Cardiac Society of Australia and New Zealand.

      View guidelines

      NSW clinical service framework for chronic heart failure 2016 (currently under review)

      Published: March 2017.

      Best practice guidance across nine key standards, providing a benchmark for optimal care delivery.

      Download framework (PDF 1.4 MB)

      For clinicians and services

      What to improve

      Read about the 4 clinical priority areas of care for chronic heart failure:

      • diagnostics
      • exacerbation management
      • optimising health through ongoing care
      • last year of life

      How to improve

      Explore options for different organisational models to tailor clinical services for your local requirements:

      • coordinated multidisciplinary model
      • outreach model based on a renal supportive nurse

      Case studies

      Additional resources

      Contact us

      Email ACI-Cardiac@health.nsw.gov.au

      Back to top