Clinical rationale
An emergency call system provides a person with a system where they can call for assistance at any time, helping to alleviate any anxiety when alone and encouraging independence.
Some people prefer to use a mobile phone for this purpose although there will be situations when a mobile phone cannot be used.
With the development of smart technology, a person is now able to better access technology through voice access to alert family, carers, friends, or emergency services in an emergency even if their device is not within close proximity. Smart devices such as watches can also include accelerometers that are able to detect a person falling and alert family, carers, friends and/or emergency services.
Options
- There are monitored and non-monitored types.
- The transmitter can often be adapted to suit the individual needs of a person, depending on their level of injury. For example, at least one company can provide sip and/or puff and large switch adaptions.
- If the transmitter requires individual specifications, it is suggested that an occupational therapist liaise with the manufacturer and an organisation, such as Technical Aid to the Disabled, or a specialised technology company, such as Technical Solutions.
- People in rural areas may require additional customisation to offer longer range or consider the use of satellite phones or personal locator beacons.
Further information
Clinical guidelines and information
- Ability House: Technology for Independence
An interactive website with technology options for operation of appliances at home. [cited 21 July 2020] - Ability Technology [cited 21 July 2020]
- Joy Zabala [cited 21 March 2021]
Clinical practice tools
- Queensland Spinal Cord Injuries Service. Environmental Control System Assessment Tool [pdf]. Woolloongabba: Queensland Spinal Cord Injuries Service; 2020 [cited 5 March 2021].
Product options and suppliers
- Assistive Technology Australia [cited 21 July 2020]
- TAD [cited 29 May 2023]
- Technical Solutions Australia [cited 21 July 2020]
A supplier who provides technical support.
Support and follow up
- Ability Technology: Solutions [cited 21 July 2020]
- Australian Rehabilitation & Assistive Technology Association (ARATA) [cited 21 July 2020]
- KWSM Group: Smart Assistive Technology Support [cited 8 August 2020]
- Life Access: Occupational Therapists Specialising in Electronic Assistive Technology [cited 21 July 2020]
- Life Tech: Assisted Technology and Assessment Trial [21 July 2020]
For practical solutions to everyday activities. - Northcott: Technology [cited 21 July 2020]
Computer assistive technology services - Sargood on Collaroy [cited 21 July 2020]
- TAFE NSW Digital [cited 21 July 2020]
Courses that support students with a disability to learn computer skills in NSW. - Technical Solutions Australia [cited 21 July 2020]
A supplier who provides technical support