Aftercare services provide person-centred, person-led, inclusive and responsive care, that is flexible to meet a person’s needs. This section outlines the key elements to providing effective aftercare.
Aftercare services provide psychosocial support with a problem-solving or solution-focused approach.1 They connect the consumer with community-based services and other supports, through outbound referrals.
Aftercare is delivered in partnership with the consumer and includes:
- frequent risk assessment and safety planning
- care coordination and navigation
- support to follow a recovery plan.
The aftercare workforce includes peer workers, care coordinators, team leaders and sometimes mental health clinicians.
Aftercare is designed as a non-clinical service; however, clinical care may be part of a consumer’s care plan. Encourage people to continue or commence clinical treatment where this is indicated, alongside aftercare. Help coordinate this, as needed.
Program duration
Effective aftercare services offer flexible timeframes tailored to individual needs.
Modes of delivery
Aftercare can be delivered in person, virtually, or a combination of these. It should be flexible and responsive to the consumer’s needs.
Safety, risk and escalation
Developing safety and support plans with the consumer empowers them to manage suicidal thoughts and behaviours, and maintain supports.
Working with care providers and supports
Collaboration between care providers, services and personal support networks is crucial to successful aftercare.
References
- Suicide Aftercare Services: An Evidence Check Rapid Review Brokered by The Sax Institute for The Commonwealth Department of Health and Aged Care. Sydney (AU): Sax Institute; 2023 [cited 25 Sept 2024].