This section outlines the key elements for aftercare services to establish broad and inclusive referral pathways, and efficient processes to initiate care.
Referral
Ensure everyone can access aftercare by expanding referral options and setting clear criteria for prioritisation.
Consent and confidentiality
Consent and confidentiality are critical components of safe and effective aftercare. Understand the requirements when gaining consent to share consumer information.
Initiating care
Initiate early contact with consumers and plan for warm handover from referrers.