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Graduate Certificate (Clinical Redesign)

The Centre for Healthcare Redesign provides a state-wide graduate certificate program for health professionals to improve clinical processes and deliver better patient journeys.

Using proven Redesign methodology this course teaches frontline staff how to identify the root causes of issues impacting patient journeys and then develop and implement sustainable change processes to improve the way health care is delivered.

Participants of the CHR Graduate Certificate program have the opportunity to gain an accredited qualification: Graduate Certificate in Clinical Redesign.

Aims

  • Create increased capability within the Health System to undertake redesign and service improvement activities
  • Promote a systems view of service delivery and models of care with the patient at the centre
  • Create a learning culture to support program activities, professional development and networking opportunities

Quotes from past CHR graduate certificate program participants:

  • “I have learnt a large amount of skills in project management, the art of negotiation as well as computer skills, PowerPoint presentations and presentations skills”
  • “I can use the skills gained from the course in my everyday work as one of my functions is to analyse services/processes and improve them”
  • “the methodology is excellent and allows a structured format to work with”

Program details

  • Face-to-face sessions (13 contact days)
  • e-Learning modules
  • A workplace project requiring practical application of Redesign methodology and consolidating the theoretical component of the program
  • Direct coaching and mentoring of participants by both their local Redesign and Innovation Leaders and the CHR Team
  • A graduation ceremony for participants and sponsors to recognise the learning and achievements in patient care innovation

Redesign Methodology

The Redesign Methodology integrates various tools and techniques to develop robust improvement projects. It focuses on developing solutions addressing the right root causes and provides participants with implementation skills to achieve sustained outcomes.

Project Initiation
and Start-up
Diagnostics
Solution Design
Implementation
Planning
Implementation
Checkpoints
Evaluation
Sustainability

Who should apply

The program provides an excellent professional development opportunity for clinical and non-clinical staff leading priority projects in patient care improvement or innovation.

Previous participants have included:

  • Senior Clinicians – from medical, nursing and allied health teams,
  • Senior Managers of facilities, or clinical teams and
  • Business administration staff.

Applications are closed for 2019

Applications are now closed for 2019. Please contact aci-chr@health.nsw.gov.au for more information.