The Centre for Healthcare Redesign provides a statewide graduate certificate program for health professionals to improve clinical processes and deliver better patient journeys.
Using proven redesign methodology, this course teaches frontline staff vital and transferable skills in project and change management, and service improvement sciences. The course enables graduates to undertake improvements and innovations for their health services designing and delivering a better experience for all.
Upon completion of the course participants of the program can gain an accredited qualification: Graduate Certificate in Healthcare Redesign.
Download information pack (PDF 1.2 MB) Download application form (DOCX 5.1 MB)
Redesign methodology
The redesign methodology integrates various tools and techniques to develop robust improvement projects. It focuses on developing solutions addressing the correct root causes and provides participants with implementation skills to achieve sustained outcomes.
Program details
- 14 face-to-face or virtual workshop days
- e-Learning modules
- completion of CAM538 Translational Research unit
- A workplace project requiring practical application of redesign methodology and consolidating the theoretical component of the program
- Direct coaching and mentoring of participants by both their local redesign and innovation leaders and the CHR Team
- A graduation ceremony for participants and sponsors to recognise the learning and achievements in patient care innovation
- Create increased capability within the health system to undertake redesign and service improvement activities
- Promote a systems view of service delivery and models of care with the patient at the centre
- Create a learning culture to support program activities, professional development and networking opportunities
The program provides an excellent professional development opportunity for clinical and non-clinical staff leading priority projects in patient care improvement or innovation.
Applicants may be:
- clinicians – from medical, nursing and allied health teams,
- managers of facilities, or clinical teams and
- business administration staff.
All applications for the Graduate Certificate program need approval through local line managers and commitment of a project sponsor.
Applications must be received from local health districts and specialty health networks by the nominated closing date.
Places for the Graduate Certificate program are limited and applications are assessed based on the criteria outlined in the application guide.
Course dates
| Program | Applications open | Applications close | Notification date | Program start |
|---|---|---|---|---|
| 2024.01 | 2 Oct 2023 | 27 Nov 2023 | 8 Dec 2023 | 6 Feb 2024 |
| 2024.02 | 27 Nov 2023 | 5 Feb 2024 | 16 Feb 2024 | 30 Apr 2024 |
| 2024.03 | 4 Mar 2024 | 15 Apr 2024 | 29 Apr 2024 | 18 Jun 2024 |
Most local health districts and specialty health networks have a locally coordinated process for managing applications. Your local Redesign and Innovation Leader will be able to assist you with that process.
From past graduates of the course
I have learned a large number of skills in project management, the art of negotiation, as well as computer skills, such as PowerPoint and presentation skills.
I can use the skills from the course in my everyday work, as one of my functions is to analyse our services and processes and improve them.
The methodology is excellent and allows a structured format to work with.
Further information
- Redesign leaders in your local health district
- Learning in Practice: Collaboration is the Way to Improve Health System Outcomes
- Organizational Support in Healthcare Redesign Education: a Mixed-Methods Exploratory Study of Expert Coach and Executive Sponsor Experiences
- The Healthcare Redesign Student Experience: Qualitative and Quantitative Insights of Postgraduate Work-integrated Learning
- External evaluation of the Graduate Certificate in Clinical Redesign program, commissioned by the ACI in 2013
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