Accelerating Implementation Methodology (AIM) is a practical set of principles and tools to manage the human elements critical to successful implementation.
AIM identifies the personal and organisational factors that need to be considered in change projects. It systematically analyses and generates tactics to address resistance and increase readiness.
Reinforcement so that projects are delivered
- on time
- to budget
- within scope
- with business and human objectives are achieved
Recommended for you if you are
- currently implementing a project
- about to implement a project
- involved in a redesign or improvement initiative
- authorising, approving or managing staff involved in project implementation.
Two-day AIM courses are open to NSW Health staff at ACI and in local health districts.
Download the AIM fact sheet (PDF 314.2 KB)
- Two-day AIM program – face-to-face or virtual modes
- A tool book with 9 measurement and assessment tools, including sponsorship, risk forecast, and communication assessments
- Sponsor workshops
- Online learning platform
- Executive briefings
- A proven, repeatable process for successful implementation
- The difference between installation and implementation
- Why sponsorship is the most critical factor for implementation success, and how to create effective sponsorship
- That resistance to change is natural and how to manage it
- How to increase readiness and provide reinforcement
- How to create a roadmap and the key deliverables to include in your implementation plan
- Change managers
- Change leaders
- Project managers
- Training managers
- Clinical and non-clinical staff
- NSW Health employees can access AIM online learning on My Health Learning (213401914)
- Course schedules are available below on this page
- Contact your local Redesign Leader
- Contact the ACI Centre for Healthcare Redesign on ACI-CHR@health.nsw.gov.au
Face-to-face courses
| 2025 Dates | LHD/SCN | Contact | |
|---|---|---|---|
| Mar 18 & 19 (Waitlist only) | ACI, 1 Reserve Road St. Leonards | ACI CHR | ACI-CHR@health.nsw.gov.au |
| Aug 12 & 13 (TBC) | ACI, 1 Reserve Road St. Leonards | ACI CHR | ACI-CHR@health.nsw.gov.au |
| Feb 24 & 25 | Campbelltown Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Mar 31 & Apr 1 | Camden Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Aug 5 & 6 | Campbelltown Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Oct 1 & 2 | Liverpool Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Nov 24 & 25 | Liverpool Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Jan 29 & 30 | Sydney Hospital/Sydney Eye Hospital (SSEH) | Kristie Lee Smith | kristielee.smith@health.nsw.gov.au |
| Mar 24 & 25 | The Sutherland Hospital | Kristie Lee Smith | kristielee.smith@health.nsw.gov.au |
| May 8 & 9 | St George Hospital | Kristie Lee Smith | kristielee.smith@health.nsw.gov.au |
| Aug 6 & 7 | Sydney Hospital/Sydney Eye Hospital (SSEH) | Kristie Lee Smith | kristielee.smith@health.nsw.gov.au |
| Nov 6 & 7 | The Sutherland Hospital | Kristie Lee Smith | kristielee.smith@health.nsw.gov.au |
| Nov 19 & 20 | Prince of Wales Hospital - Bright Alliance Building | Kristie Lee Smith | kristielee.smith@health.nsw.gov.au |
| Feb 26 & 27 | Concord Hospital | Dimitra Kaldelis | dimitra.kaldelis@health.nsw.gov.au |
| Jun 4 & 5 | Concord Hospital | Dimitra Kaldelis | dimitra.kaldelis@health.nsw.gov.au |
| Aug 13 & 14 | Concord Hospital | Dimitra Kaldelis | dimitra.kaldelis@health.nsw.gov.au |
| Oct 22 & 23 | Concord Hospital | Dimitra Kaldelis | dimitra.kaldelis@health.nsw.gov.au |
| Nov 19 & 20 | Concord Hospital | Dimitra Kaldelis | dimitra.kaldelis@health.nsw.gov.au |
| Mar 26 & Apr 2 | St Vincent's Clinic, Darlinghurst | Francesca Schiavuzzi | svhns.improvementtraining@svha.org.au |
| Jul 2 & 9 | St Vincent's Clinic, Darlinghurst | Francesca Schiavuzzi | svhns.improvementtraining@svha.org.au |
| Oct 23 & 30 | St Vincent's Clinic, Darlinghurst | Francesca Schiavuzzi | svhns.improvementtraining@svha.org.au |
| Mar 18 & 19 | Westmead Hospital | Elizabeth Phillips | Elizabeth.Phillips1@health.nsw.gov.au |
| May 13 & 14 | Westmead Hospital | Elizabeth Phillips | Elizabeth.Phillips1@health.nsw.gov.au |
| Aug 18 & 19 | Westmead Hospital | Elizabeth Phillips | Elizabeth.Phillips1@health.nsw.gov.au |
Virtual courses
| 2025 Dates | LHD/SCN | Contact | |
|---|---|---|---|
| May 20 & 22 | ACI | ACI CHR | ACI-CHR@health.nsw.gov.au |
| Nov 18 & 20 (TBC) | ACI | ACI CHR | ACI-CHR@health.nsw.gov.au |
Contact us
Email the team at ACI-CHR@health.nsw.gov.au for further advice and support.