Melanie Perry
Healthcare Improvement Specialist Clinical Redesign, Redesign Central Coast LHD
Healthcare Improvement Specialist Clinical Redesign
Melanie Perry
Healthcare Improvement Specialist Clinical Redesign, Redesign Central Coast LHD
melanie.perry@health.nsw.gov.au
I work as part of the CCLHD Healthcare Improvement Unit leading district-wide projects and supporting the clinical redesign program. I provide project coaching, support and mentoring in clinical redesign and service improvement science. I hold a Bachelor of Science in Health Information Management and a Graduate Certificate in Clinical Redesign.
I can assist you with:
- project coaching, support and mentoring in improvement science methodology
- clinical redesign capability
- education and training on project and change management
- facilitation such as patient journey mapping, process mapping and focus groups
- data analysis assistance
- networking and shared learning
Semakaleng (Sem) Hlapane
Manager Innovation and People, Justice Health and Forensic Mental Health Network
Manager Innovation and People
Semakaleng (Sem) Hlapane
Manager Innovation and People, Justice Health and Forensic Mental Health Network
semakaleng.hlapane@health.nsw.gov.au
I work within the Organisational Development Unit and I am an active member of the network`s Innovation and Improvement Academy. The academy manages prioritisation, implementation, evaluation, and celebration of projects, including redesign projects across the network. My role supports strategic priorities, increases the network`s ability to facilitate change and build internal redesign capacity. I also oversee the Ignite Pitch ideas program. I utilise redesign methodology for a range of projects. I am an accredited AIM practitioner, hold a Graduate Certificate in Clinical Redesign and Diploma in Project Management.
I can assist you with:
- facilitation of AIM workshops
- redesign capability
- mentoring and coaching of change agent (project leads)
- stakeholder management
- solutions design workshops
- consumer engagement
- sponsor engagement
Tracey Cambourn
Redesign Lead, NSW Health Pathology
Redesign Lead
Tracey Cambourn
Redesign Lead, NSW Health Pathology
tracey.cambourn@health.nsw.gov.au
Working with the NSW Health Pathology Program Services team, I provide support to statewide transformational projects and governance structures. I support a portfolio of project teams and project managers with redesign, project and change management advice and coaching. I also fulfil the role as project or change manager for some projects. I am an accredited AIM practitioner and hold a Graduate Certificate in Clinical Redesign.
I can assist you with:
- project management
- stakeholder engagement
- sponsor engagement
- coaching for project and change
- change management strategies
- solutions design and testing
Dimitra Kaldelis
Performance and Clinical Redesign Program Manager, Sydney LHD
Performance and Clinical Redesign Program Manager
Dimitra Kaldelis
Performance and Clinical Redesign Program Manager, Sydney LHD
dimitra.kaldelis@health.nsw.gov.au
I have worked in the NSW public health system for more than 10 years. I have been part of the ACI Redesign Leaders Network and have coached and mentored numerous project teams and individuals embarking on a quality improvement project journey. I have a passion for healthcare projects and a particular interest in those that aim to improve the patient experience. I am an accredited AIM practitioner and hold a Diploma in Project Management, a Master of Health Management and an undergraduate degree in physiotherapy. I am also an adjunct lecturer for the University of Tasmania in the School of Medicine faculty.
I can assist you with:
- project management
- change management and implementation
- redesign projects
- quality improvement projects
- workshop facilitation
- stakeholder engagement and management
Fiona Ostini
Acting Program Management Office Manager, Western NSW LHD
Acting Program Management Office Manager
Fiona Ostini
Acting Program Management Office Manager, Western NSW LHD
fiona.ostini@health.nsw.gov.au
I began working as a clinical nurse specialist and a clinical nurse educator, education manager and head teacher at TAFE. I also have experience in clinical governance and as a change manager in integrated care. I have worked as part of the planning team in the change manager role for small site hospital redevelopments, including Rylstone, Coolah, Molong, Cobar and Lighting Ridge. I have been a redesign and clinical change lead since September 2020. I enjoy helping staff to apply redesign principals to projects. I am an accredited AIM practitioner and hold a Graduate Certificate in Clinical Redesign.
I can assist you with:
- coaching for change projects – application of AIM
- applying redesign principals to project management
- change management strategies and tools
- sponsor and stakeholder engagement
- solutions design and testing
- consumer engagement
- networking and shared learning
Julie Quade
Acting Clinical Redesign Lead, Western NSW LHD
Acting Clinical Redesign Lead
Julie Quade
Acting Clinical Redesign Lead, Western NSW LHD
I have a background in nutrition and dietetics, having worked as a dietitian and as the manager of the WNSWLHD Brain Injury Rehabilitation Program. I also have experience in project management. I have completed the Clinical Leadership Program and the HETI Rural Research Capacity Building Program. I enjoy working on projects that will lead to a better outcome for patients and helping staff to learn about the process of improvement. I have completed AIM training and have experience in the application of AIM principles.
I can assist you with:
- coaching for change projects – application of AIM
- applying redesign principals to project management
- change management strategies and tools
- sponsor and stakeholder engagement
- solutions design and testing
- consumer engagement
- networking and shared learning
Caroline Coevoet
Change manager, South Eastern LHD
Change manager
Caroline Coevoet
Change manager, South Eastern LHD
caroline.coevoet@health.nsw.gov.au
I am passionate about improving access to healthcare, leveraging expertise to deliver initiatives that will have a measurable positive impact on healthcare delivery. I have a background in management and health economics and hold a Master of Management, as well as a Master of International Studies and a Graduate Certificate in Clinical Redesign. I was the Clinical Redesign Lead for the Sydney Children’s Hospital Network and now lead the redesign stream and implementation of high-profile change priorities across the SELHD.
I can assist you with:
- redesign coaching and support
- change management
- accelerating implementation methodology
- project management
- stakeholder engagement
- patient engagement
- solutions design and testing
- facilitation coaching and support
Dawn Hutley
Project Office, Nepean Blue Mountains LHD
Project Office
Dawn Hutley
Project Office, Nepean Blue Mountains LHD
I have a background in occupational therapy and have worked for 20 years in a variety of clinical roles and settings. I work within the service improvement team, supporting the strategic direction of the district to implement sustainable change with emphasis on consumer engagement. I specialise in project management using redesign methodology, change management and service improvement science. I am an accredited AIM practitioner.
I can assist you with:
- coaching and training in redesign methodology
- redesign graduate certificate support
- change management strategies and support
- project management support including project management tools and templates
- stakeholder engagement
- solutions design and testing
- consumer engagement
- networking and shared learning
Emma Dickins
Redesign and Change Manager, Sydney Children’s Hospitals Network
Redesign and Change Manager
Emma Dickins
Redesign and Change Manager, Sydney Children’s Hospitals Network
emma.dickins@health.nsw.gov.au
I am the Redesign and Change Manager working within the Strategy and Innovation Directorate of the SCHN. I support the network’s wide strategic and operational initiatives to bring about new ways of organising people, processes and resources. I also coach SCHN teams undertaking the Centre for Healthcare Redesign Graduate Certificate program. I hold a Master of Public Health and a Graduate Certificate in Clinical Redesign.
I can assist you with:
- coaching for change projects
- change management strategies
- project management
- stakeholder management
- solutions design and testing
- program evaluation
Naomi Van Steel
Innovation and Redesign Manager, Western Sydney LHD
Innovation and Redesign Manager
Naomi Van Steel
Innovation and Redesign Manager, Western Sydney LHD
naomi.vansteel@health.nsw.gov.au
I am the redesign lead working with the Innovation and Redesign team. I am a qualified registered nurse and I have a Masters in Adult Education and Graduate Certificate in Clinical Redesign. I am also an accredited AIM trainer. I am skilled in project management, change management, strategic thinking, coaching and facilitation. My passion is to bring together consumers and clinicians to build capability and capacity in our workforce and enable the integration of healthcare systems to achieve quality healthcare outcomes.
I can assist you with:
- coaching for change projects
- redesign capability
- change management strategies
- project management
- stakeholder management
- solutions design and testing
- consumer engagement
- networking and shared learning
Chelsea Edwards
Manager of the Project Management Office, Far West LHD
Manager of the Project Management Office
Chelsea Edwards
Manager of the Project Management Office, Far West LHD
Chelsea.Edwards1@health.nsw.gov.au
I oversee our project management office and support the successful implementation of projects under our strategic plan. I assist with coaching and mentoring change agents and teams, and facilitate the building of great relationships with sponsors. I hold a Graduate Certificate in Management, have a background in co-design and consumer engagement and have the skills required to manage change within our district.
I can assist you with:
- coaching for change projects
- change management strategies
- project management
- stakeholder management
- consumer engagement
- networking and shared learning
Contact the team
