Trauma-informed care and practice in mental health services

Trauma-informed care is an approach to service delivery based on an understanding of the ways trauma affects people’s lives, their service needs and service usage.

What is trauma?

Trauma is defined as an event, series of events or set of circumstances that are experienced as physically or emotionally harmful or life threatening. Trauma can result in acute and/or ongoing adverse effects, distress or disruption to the individual's life.

Adapted: SAMHSA’s Concept of Trauma and Guidance for a Trauma-Informed Approach.

Trauma informed care incorporates:

Safety - ensuring physical and emotional safety
Choice - individuals have choice and control
Empowerment - prioritising enablement and skill building
Trustworthiness - task clarity, consistency, interpersonal boundaries
Collaboration - sharing decision making and power

Join the Trauma-informed Care Community of Practice for support on the implementation of trauma-informed care in mental health services across NSW.

Open to members of the ACI Mental Health Network.

Join the community

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