Accelerating Implementation Methodology (AIM) is a practical set of principles and tools to manage the human elements critical to successful implementation.
AIM identifies the personal and organisational factors that need to be considered in change projects. It systematically analyses and generates tactics to address resistance and increase readiness.
Reinforcement so that projects are delivered
- on time
- to budget
- within scope
- with business and human objectives are achieved
Recommended for you if you are
- currently implementing a project
- about to implement a project
- involved in a redesign or improvement initiative
- authorising, approving or managing staff involved in project implementation.
Two-day AIM courses are open to NSW Health staff at ACI and in local health districts.
Download the AIM fact sheet (PDF 314.2 KB)
- Two-day AIM program – face-to-face or virtual modes
- A tool book with 9 measurement and assessment tools, including sponsorship, risk forecast, and communication assessments
- Sponsor workshops
- Online learning platform
- Executive briefings
- A proven, repeatable process for successful implementation
- The difference between installation and implementation
- Why sponsorship is the most critical factor for implementation success, and how to create effective sponsorship
- That resistance to change is natural and how to manage it
- How to increase readiness and provide reinforcement
- How to create a roadmap and the key deliverables to include in your implementation plan
- Change managers
- Change leaders
- Project managers
- Training managers
- Clinical and non-clinical staff
- NSW Health employees can access AIM online learning on My Health Learning (213401914)
- Course schedules are available below on this page
- Contact your local Redesign Leader
- Contact the ACI Centre for Healthcare Redesign on ACI-CHR@health.nsw.gov.au
Face-to-face courses
| 2026 Dates | LHD/SCN | Contact | |
|---|---|---|---|
| Feb 4 & 5 | Sydney & Sydney Eye Hospital | Laura Giblin | laura.giblin@health.nsw.gov.au |
| Mar 9 & 16 |
The Kinghorne Cancer Centre 370 Victoria Street Darlinghurst -John Shine Room | Sophie O'Sullivan | sophie.osullivan@svha.org.au |
| Mar 23 & 24 | Liverpool Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Mar 31 & Apr 1 | Sydney Hospital/Sydney Eye Hospital | Laura Giblin | laura.giblin@health.nsw.gov.au |
| May 18 & 19 | The Children's Hospital at Westmead | Hayley Manyu | Hayley.Manyu@health.nsw.gov.au |
| May 25 & 26 | Campbelltown Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| May 28 & 29 | Calvary Health Care Kogarah | Laura Giblin | laura.giblin@health.nsw.gov.au |
| Aug 20 & 21 | Liverpool Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Sep 1 & 2 | Westmead Hospital | Hayley Manyu | Hayley.Manyu@health.nsw.gov.au |
| Sep 15 & 16 | Sydney Hospital/Sydney Eye Hospital | Laura Giblin | laura.giblin@health.nsw.gov.au |
| Oct 19 & 20 | Liverpool Hospital | Karen Phillips | karen.phillips2@health.nsw.gov.au |
| Nov 4 & 5 | Calvary Health Care Kogarah | Laura Giblin | laura.giblin@health.nsw.gov.au |
Contact us
Email the team at ACI-CHR@health.nsw.gov.au for further advice and support.