The Virtual Care (Palliative Care) team visited Southern NSW LHD in February 2023. The team gained an understanding of how the palliative care service works and delivered in-person and hybrid myVirtualCare training to enthusiastic attendees.
Palliative care clinicians were given the opportunity to practice using the platform and identify strategies to embed it in their model of care.
The ACI’s Virtual Care (Palliative Care) team have offered additional support to all LHDs and SHNs. Reach out to your service manager to organise an in-person or virtual session for your or your team.
Coming off mute: Supporting the consumer voice in virtual care
The ACI is hosting interactive workshops on the first and third Tuesday of the month (1-2pm) aimed at consumer representatives who are supporting the work of NSW Health to build their knowledge about virtual care. The next session will be held on 2 May, with subjects including:
- What is Virtual Care and Digital Health
- Know your Virtual Care managers and champions
- Virtual Care use cases (Spotlight on Virtual Care)
- Videoconferencing platforms
- Training, education and support for clinicians
- Enablers of Virtual care, and overcoming challenges
- Patient Reported Measures (PRMs)
For more information or to register, visit the ACI events calendar.
Virtual Care Central (VCC)
The Virtual Care Central (VCC) site has been updated to reflect the new ACI Strategy (2023–2026)
VCC is the portal to share and transfer innovation and information to enhance adoption and embed the use of virtual care safely and seamlessly into clinical practice.
The Resource section is still under construction. Changes are being made to ensure the section is easier to navigate and connect you to relevant information.
To join the VCC User Group or provide feedback, please contact us.
Spotlight on Virtual Care
A new report in our Virtual Care Spotlight Series, Spotlight on virtual care: Western Sydney Diabetes, reveals how a case conference model using a multidisciplinary team enables patients to better manage complicated diabetes while supporting general practitioners to learn about new treatments.