Building collaborative cultures of care resources
Accountability
- Agency for Clinical Innovation. The Patient Reported Measures (PRMs). Sydney: ACI; 2019
- Agency for Clinical Innovation. Consumer Enablement Guide. Sydney: ACI; 2019
- Government of South Australia. Restraint and seclusion in mental health. Adelaide: SA Health; 2019
- National Mental Health Commission. Mental Health Peer Work Development and Promotion. Canberra: Commonwealth of Australia; 2018
- New Jersey Department of Human Services. DMAHS Guidelines for development of comfort rooms. New Jersey; date unknown
- The Point of Care Foundation. Patient and Family-Centred Care Toolkit. London: 2019
- The Point of Care Foundation. Using patient experience for improvement. London: 2019
- Te Pou o Te Whakaaro Nui - The National Centre of Mental Health Research, Information and Workforce Development. Debriefing following seclusion and restraint: A summary of relevant literature. Auckland: Te Pou; September 2014
Collaborative workforce culture
- Agency for Clinical Innovation. Consumer Enablement Guide. Sydney: ACI; 2019
- The City University of New York Dispute Resolution Centre and MH Meditate. Talking Mental Health: A Toolkit For Empowering Conversations. New York: CUNY Dispute Resolution Center and MH Mediate; 2015.
- Health Education and Training. Mental Health Workforce Development. Sydney: HETI; 2017
- Mental Health Coordinating Council. Certificate IV in Mental Health Peer Work. Sydney: MHCC; 2019
- National Mental Health Commission. Mental Health Peer Work Development and Promotion. Canberra: Commonwealth of Australia; 2018
- Ripper J. Peer support workers: A practical guide to implementation. London: Centre for Mental Health and Mental Health Network, NHS Confederation; 2013.
- Victoria Department of Health & Human Services. Safewards training resources. State Government of Victoria, Australia; 2018
Healthy and therapeutic environments
Therapeutic environments
- Agency for Clinical Innovation. Action Plan Template for Seclusion and Restraint Prevention Plan from a Consumer’s Perspective. Sydney: ACI; 2018
- New Jersey Department of Human Services. DMAHS Guidelines for development of comfort rooms. New Jersey; date unknown
- O'Connor N, Zantos K, Sepulveda-Flores V. Use of personal electronic devices by psychiatric inpatients: benefits, risks and attitudes of patients and staff. Australasian Psychiatry. 2018;26(3):263-266.
Leadership
- Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service Standards User Guide for Health Services Providing Care for People with Mental Health Issues. Sydney: ACSQHC; 2018
- Gaskin C, Dagley G. Recognising Signs of Deterioration in a Person’s Mental State. Sydney: ACSQHC; 2018
Systems, practices and care planning
- Agency for Clinical Innovation. Consumer Enablement Guide. Sydney: ACI; 2019
- Agency for Clinical Innovation. Action Plan Template for Seclusion and Restraint Prevention Plan from a Consumer’s Perspective. Sydney: ACI; 2018
- Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service. Standards User Guide for Health Services Providing Care for People with Mental Health Issues. Sydney: ACSQHC; 2018
- Blue Knot Foundation. Trauma-informed Care and Practice. Sydney: Blue Knot Foundation; 2019
- Central Coast Local Health District. REACHing for help. CCLHD: 2019
- Clinical Excellence Commission. REACH. Sydney: Clinical Excellence Commission; May 2017
- Gaskin C, Dagley G. Recognising Signs of Deterioration in a Person’s Mental State. Sydney: ACSQHC; 2018
- Headspace. Evidence Summary: Shared Decision-Making for Mental Health - What is the evidence?. Orygen Youth Health Research Centre; 2012
- Hunter New England Local Health District. REACH – Patient and Family Activated Escalation. HNELHD; 2019
- Illawara Shoalhaven Local Health District. REACHing out for help in hospital. ISLHD; 2019
- Mater Hospital North Sydney and St Vincent's Health Australia. R.E.A.C.H.. North Sydney; 2017
- Mental Health Australia. A practical guide for working with carers of people with a mental illness. MHA; 2019
- Mental Health Co-ordinating Council. MHCC Mental Health Rights Manual; Chapter 5 Section F: Advance Care Directives. Sydney: MHCC; 2015
- North Coast Primary Health Care Network. Person-centred Health Care. North Coast Primary Health Network; 2018
- Orygen: The National Centre of of Excellence in Youth Mental Health. Clinical practice in youth mental health: What is trauma-informed and how is it implemented in youth healthcare settings?. Orygen; 2018
- Queensland Government. Advance health directives – QLD example. Queensland Government: Dec, 2017
- Royal College of Psychiatrists. Reducing Restrictive Practice programme. London: Royal College of Psychiatrists; 2019
- South Australia Health. Mental Health Restraint and Seclusion Toolkit Fact Sheet 4: Personal Prevention Plans. Adelaide: SA Health; 2018
- Stirling C, Aiken F, Dale C, Duxbury J. Reducing restrictive practices checklist. Restraint Reduction Network; 2016
- Sydney Local Health District. Are you or your carers worried about a recent change in your condition?. SLHD; 2018
- Western Sydney Local Health District. REACH - Adults. WSLHD; 2019
Collaborative care planning
- Australian Commission on Safety and Quality in Health Care. Decision aids how they can benefit you. Sydney: ACSQHC; November 2016
- National Safety and Quality Health Service. Map of the National Safety and Quality Health Service Standards (second edition) with the National Standards for Mental Health Services. Sydney: ACSQHC; 2018
- Reid R, Escott P, Isobel S. Collaboration as a process and an outcome: Consumer experiences of collaborating with nurses in care planning in an acute inpatient mental health unit. International Journal of Mental Health Nursing. August 2018 Aug;27(4):1204-1211
Local policy and practice
- Clinical Excellence Commission. TOP 5 Initiative - Engaging Carers. Sydney: Clinical Excellence Commission; 2019
- Commonwealth Department of Health. National framework for recovery-oriented mental health services. Canberra: Commonwealth of Australia; 2014
- Far West Mental Health Drug and Alcohol Service. Far West Mental Health Drug and Alcohol Service. Far West MHDA Service; 2019
- Far West Mental Health Drug and Alcohol Service. 40 Days Of Gratitude. Far West MHDA Service; 2014
- Glover H, Roennfeldt H. Whose Plan Is It Anyway? Using Service Planning to Support Personal Recovery and Self-Direction. Brisbane: Queensland Alliance for Mental Health; 2013.
- Mid North Coast Local Health District. TOP 5. Mid North Coast Local Health District; 2019
- Scotland's Health on the Web. Video Stories Asking 'What matters to you'?. Scotland's Health on the Web; 2019
- Scotland's Health on the Web. What matters to you?. Scotland's Health on the Web; 2018
- Western Sydney Local Health District. We ask patients, carers and staff: What matters to you? WSLHD; June 2019
Key prinicples
- Agency for Clinical Innovation. Consumer Enablement Guide. Sydney: ACI; 2019
- The City University of New York Dispute Resolution Centre and MH Meditate. Talking Mental Health: A Toolkit For Empowering Conversations. New York: CUNY Dispute Resolution Center and MH Mediate; 2015.
- Health Education and Training. Mental Health Workforce Development. Sydney: HETI; 2017
- Mental Health Coordinating Council. Certificate IV in Mental Health Peer Work. Sydney: MHCC; 2019
- National Mental Health Commission. Mental Health Peer Work Development and Promotion. Canberra: Commonwealth of Australia; 2018
- Ripper J. Peer support workers: A practical guide to implementation. London: Centre for Mental Health and Mental Health Network, NHS Confederation; 2013.
- Victoria Department of Health & Human Services. Safewards training resources. State Government of Victoria, Australia; 2018
Balancing risk
- Australian Law Reform Commission. Equality, Capacity and Disability in Commonwealth Laws (Discussion Paper 81): 8 Restrictive Practices. Sydney: ALRC; 2014
- Boardman J, Roberts G. Risk, Safety and Recovery. London: Centre for Mental Health and Mental Health Network, NHS Confederation; 2014
- Commonwealth of Australia, Standing Council on Health. Mental health statement of rights and responsibilities. Canberra: Commonwealth of Australia; 2012
Background
Purpose
- Brad Hazzard. Report into NSW mental health system released. NSW Health: 18 December 2017
- Mental Health Commission of New South Wales. Lived Experience Framework for NSW. MHCNSW: 2018.
- NSW Ministry of Health. Mental Health Safety and Quality in NSW: A plan to implement recommendations of the Review of seclusion, restraint and observation of consumers with a mental illness in NSW Health facilities. NSW Ministry of Health: May 2018
- NSW Ministry of Health. Review of seclusion, restraint and observation of consumers with a mental illness in NSW Health facilities. NSW Health: December 2017.
Policy context
- Australian Commission on Safety and Quality in Health Care. Comprehensive Care Standard. Sydney: ACSQHC; 2017
- Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service Standards (Second edition). Sydney: ACSQHC; 2017
- Australian Commission on Safety and Quality in Health Care. Partnering with Consumers Standard. Sydney: ACSQHC; 2017
- NSW Ministry of Health. NSW Strategic Framework and Workforce Plan for Mental Health 2018-2022. A Framework and Workforce Plan for NSW Health Services. NSW Ministry of Health: August 2018
Other resources
- Johnstone L, Boyle M, et al. Introduce power threat meaning framework. Leicester: British Psychological Society; January 2018
- The National Development Team For Inclusion. Link to Practical guide: progressing transformative co-production in mental health. Bath: National Development Team For Inclusion; 2016
- Roper C, Grey F, Cadogan E. Co-production - Putting principles into practice in mental health contexts. Melbourne: University of Melbourne; 2018
- Royal College of Psychiatrists. Know me profiles. London: Royal College of Psychiatrists
- Slade M. 100 ways to support recovery (2nd edition). London: Rethink Mental Illness.