Models of Care
The Agency for Clinical Innovation (ACI) places a high priority on developing flexible, evidence-based patient-focused models of care. The models of care are supported by easy to use guides and workshops to describe how best to provide care across the many specialty areas represented by the ACI networks.
Importantly, the models of care can be adapted to the various settings found in the NSW health system across metropolitan, rural, regional and remote NSW.
Also see:
Process Flow Chart for developing a Model of Care (MoC)
Understanding the Process to Develop a Model of Care: an ACI Framework
Understanding the Process to Implement a Model of Care: an ACI Framework
Brain Injury Rehabilitation(32)
NSW Brain Injury Rehabilitation Program: Case Management Model of Care
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0006/289392/BIRP-Case-Management-MOC2.pdf
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Subcategory: Resource Type: Models of Care
Updated: 17 November 2015
NSW Brain Injury Rehabilitation Program - Model of Care - Appendices
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0006/256713/Brain-Injury-Rehabilitation-Directorate-MOC-Appendices.pdf
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Subcategory: Resource Type: Models of Care
Updated: 20 February 2015
NSW Brain Injury Rehabilitation Program - Model of Care - Diagnostic Report
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0005/256712/Brain-Injury-Rehabilitation-Directorate-MOC-Diagnostic-Report.pdf
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Subcategory: Resource Type: Models of Care
Updated: 20 February 2015
Challenging Behaviours Project: Paediatrics (Sections)
https://aci.health.nsw.gov.au/resources/brain-injury-rehabilitation/challenging_behaviours_project_paediatrics/challenging_behaviours_project_paediatrics_sections
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 6 October 2015
Challenging Behaviours Project: Adults (Sections)
https://aci.health.nsw.gov.au/resources/brain-injury-rehabilitation/challenging_behaviours_project_adults/challenging-behaviours-project-adults-sections
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 25 July 2014
Challenging Behaviours Project: Paediatrics: Section 5 - Results
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0004/172642/Challenging-Behaviours-Project-Paediatrics-results.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 4 - Methods
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0003/172641/Challenging-Behaviours-Project-Paediatrics-methods.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 3 - Introduction
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0020/172640/Challenging-Behaviours-Project-Paediatrics-introduction.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 2 - Executive Summary
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0010/172639/Challenging-Behaviours-Project-Paediatrics-executive-summary.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 9 - Conclusion
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0009/172638/Challenging-Behaviours-Project-Paediatrics-conclusion.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 10 - Bibliography
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0008/172637/Challenging-Behaviours-Project-Paediatrics-bibliography.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 8 - Appendix D
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0007/172636/Challenging-Behaviours-Project-Paediatrics-appendix-d.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 7 - Appendix C
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0006/172635/Challenging-Behaviours-Project-Paediatrics-appendix-c.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 7 - Appendix B
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0005/172634/Challenging-Behaviours-Project-Paediatrics-appendix-b.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 6 - Appendix A
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0004/172633/Challenging-Behaviours-Project-Paediatrics-appendix-a.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Paediatrics: Section 1 - Abbreviations
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0003/172632/Challenging-Behaviours-Project-Paediatrics-abbreviations.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 6 - Results
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0020/172631/Challenging-Behaviours-Project-Adults-Results.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 12 - References
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0019/172630/Challenging-Behaviours-Project-Adults-References.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 5 - Methods
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0009/172629/Challenging-Behaviours-Project-Adults-Methods.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 4 - Introduction
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0008/172628/Challenging-Behaviours-Project-Adults-Introduction.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 2 - Foreword
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0007/172627/Challenging-Behaviours-Project-Adults-Foreword.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 3 - Executive Summary
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0006/172626/Challenging-Behaviours-Project-Adults-Executive-Summary.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 13 - Bibliography
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0005/172625/Challenging-Behaviours-Project-Adults-Bibliography.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 11 - Appendix E
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0004/172624/Challenging-Behaviours-Project-Adults-Appendix-E.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 10 - Appendix D
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0003/172623/Challenging-Behaviours-Project-Adults-Appendix-D.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 9 - Appendix C
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0020/172622/Challenging-Behaviours-Project-Adults-Appendix-C.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 8 - Appendix B
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0019/172621/Challenging-Behaviours-Project-Adults-Appendix-B.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 7 - Appendix A
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0018/172620/Challenging-Behaviours-Project-Adults-Appendix-A.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults: Section 1 - Abbreviations
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0008/172619/Challenging-Behaviours-Project-Adults-abbreviations.pdf
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Subcategory: Resource Type: Models of Care
Updated: 31 August 2012
Challenging Behaviours Project: Adults (Complete Document)
Using the analysis of prevalence, course, co-morbidity and burden to inform the model of care.
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0020/165800/Challenging-Behaviours-Project-Adults.pdf
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Updated: 14 August 2012
Challenging Behaviours Project: Paediatrics (Complete Document)
Using the analysis of prevalence and burden to inform the model of care.
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0010/165799/Challenging-Behaviours-Project-Paediatrics.pdf
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Subcategory: Resource Type: Models of Care
Updated: 14 August 2012
Acquired Brain Injury Rehabilitation Service Delivery Project - Developing a Model of Care for Rural and Remote NSW
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0006/159792/aciabi_rural_remote.pdf
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Subcategory: Resource Type: Models of Care
Updated: 18 November 2011
Musculoskeletal(2)
Model of Care for Osteoporotic Refracture Prevention
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0008/279350/ACI_0036-Osteo-Refracture-Prevention-Model-of-Care_FINAL_May-2018.pdf
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Subcategory: Resource Type: Models of Care
Updated: 15 July 2019
Osteoarthritis Chronic Care Program Model of Care
https://aci.health.nsw.gov.au/resources/musculoskeletal/osteoarthritis_chronic_care_program/osteoarthritis-chronic-care-program
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 29 June 2020
Ophthalmology(4)
Community Eye Care (C-EYE-C) Model for Glaucoma and Diabetic Retinopathy
https://aci.health.nsw.gov.au/resources/ophthalmology/models-of-care/community-eye-care-c-eye-c-model-for-glaucoma-and-diabetic-retinopathy
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 3 September 2019
Community Eye Care (C-EYE-C) Model for Glaucoma and Diabetic Retinopathy
The Community Eye Care (C-EYE-C) model of care is a service delivery model for those with, or at risk of developing, glaucoma and/or diabetic retinopathy to prevent avoidable vision loss and blindness.
This is achieved via improving access to appropriate management for people with, or at risk of, diabetic retinopathy and glaucoma. It is a collaborative care model for chronic eye-disease patients that shares care between local optometrists (private) and a public hospital eye clinic.
The C-EYE-C model of shared care aims to streamline referral pathways and improve access to ophthalmology services for patients with chronic eye disease, ensuring timely and appropriate care is given.
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0006/501675/Opthal-c-eye-c-model-of-care.pdf
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Subcategory: Resource Type: Models of Care
Updated: 3 September 2019
EYECU Project - The Development of a Model of Care for patients with ‘wet’ Age-related Macular Degeneration
EYECU (Phase 1) a collaborative project undertaken as a clinical redesign project to improve access to care for patients with ‘wet’ Age-related Macular Degeneration was a complex multi-layered project which has required the engagement of many stakeholders especially at Sydney/Sydney Eye Hospital and the Save Sight Institute of the University of Sydney.
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0012/234300/EYECU_Project_Report_for_IG_and_FS_Branch_NSW_Health_Final.pdf
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Subcategory: Resource Type: Models of Care
Updated: 24 July 2014
The Orthoptist and the management of visual problems in inpatients with stroke: A pilot study to compare existing models of care
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0019/155035/stroke_report_2008_07_08.pdf
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Subcategory: Resource Type: Models of Care
Updated: 29 June 2011
Rehabilitation(3)
NSW Rehabilition Model of Care
https://aci.health.nsw.gov.au/resources/rehabilitation/rehabilitation-model-of-care/rehabilitation-moc
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 6 January 2015
ACI Rehabilitation Model of Care - FAQs
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0003/192324/Rehabilitation_Model_of_Care_FAQs.pdf
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Subcategory: Resource Type: Models of Care
Updated: 18 July 2013
NSW Rehabilitation Model of Care
https://aci.health.nsw.gov.au/resources/rehabilitation/rehabilitation-model-of-care/rehabilitation-moc/NSW-Rehabilitation-MOC.pdf
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Subcategory: Resource Type: Models of Care
Updated: 1 August 2016
Renal(3)
Renal Supportive Care - Service Model
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0020/443072/Renal-Supportive-Care-Service-Model.pdf
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Subcategory: Resource Type: Models of Care
Updated: 30 August 2018
Renal Supportive Care: Leading Better Value Care Program
http://eih.health.nsw.gov.au/bvh/projects/renal-supportive-care
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 16 November 2020
Home First Dialysis Model of Care
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0003/285078/Home-First-Dialysis-Model.pdf
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Subcategory: Resource Type: Models of Care
Updated: 8 October 2015
Respiratory(1)
Cystic Fibrosis Model of Care
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0003/338124/ACI16125_Cystic_Fibrosis_MoC_F_web.pdf
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Subcategory: Resource Type: Models of Care
Updated: 3 November 2016
Rural Health(1)
Living Well in a Multipurpose Service
https://aci.health.nsw.gov.au/resources/rural-health/multipurpose-service-model-of-care-project/living-well-in-multipurpose-service
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 15 October 2019
Spinal Cord Injury(3)
Spinal Cord Injury Model of Care
https://aci.health.nsw.gov.au/resources/spinal-cord-injury/model-of-care/spinal-cord-injury-model-of-care
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 20 April 2017
Model of Care for Prevention and Integrated Management of Pressure Injuries in People with Spinal Cord Injury and Spina Bifida
https://aci.health.nsw.gov.au/__data/assets/pdf_file/0005/214925/Spinal-Cord-Injury-Spina-Bifida-Model-of-Care.pdf
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Subcategory: Resource Type: Models of Care
Updated: 22 May 2014
Model of Care for Prevention and Integrated Management of Pressure Injuries in People with Spinal Cord Injury and Spina Bifida
https://aci.health.nsw.gov.au/resources/spinal-cord-injury/pressure-injuries/scis-pressure-injury-moc
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 22 May 2014
Stroke(1)
Telestroke model of care
https://aci.health.nsw.gov.au/resources/stroke/telehealth/telestroke-model-of-care
Format: Webpage
Subcategory: Resource Type: Models of Care
Updated: 14 January 2020
Surgical Services(1)
Paediatric Surgery Model
https://aci.health.nsw.gov.au/resources/surgical-services/delivery/predictable-surgery/documents/paediatric-surgery.pdf
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Subcategory: Resource Type: Models of Care
Updated: 4 March 2010
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