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SMARTE: Start Making Appointments Reflecting Treatment Efficiency

2023. This project aims to develop an efficient service that reflects patient-centred care while maintaining a sustainable system focusing on a positive team culture.

Tags: Efficiency

https://aci.health.nsw.gov.au/ie/projects/smarte-start-making-appointments-reflecting-treatment-efficiency

Quality control under the microscope

2019. To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.

Tags: Patient safety, Efficiency, Pathology

https://aci.health.nsw.gov.au/ie/projects/quality-control-under-the-microscope

Identifying the Right Carer or Person to Contact for Patients at Blacktown Hospital

2021. Blacktown Hospital educated administration staff on the importance of maintaining accurate contact details in patient records. It also displayed signage in the emergency department to remind families and carers to include their contact details on

Tags: Capability building, Efficiency

https://aci.health.nsw.gov.au/ie/projects/identifying-the-right-carer

Transit Lounge Remodel

2017. Royal North Shore Hospital designed and implemented an efficient, patient-centred model of care in the transit lounge, which improved patient flow and satisfaction.

Tags: Efficiency

https://aci.health.nsw.gov.au/ie/projects/transit-lounge-remodel

Elimination of Hepatitis C in a Prison Setting

2021. The Justice Health & Forensic Mental Health Network introduced the first hepatitis C virus elimination program in the NSW correctional setting.

NSW Health Award

Tags: Alcohol and other drugs, Medication, Efficiency

https://aci.health.nsw.gov.au/ie/projects/elimination-of-hepatitis-c

Shared Clinical Review Across Four Rural Health Services

2018. A project to implement a shared mortality and morbidity clinical review process across four small rural health services in northeast Victoria. The project includes development of standardised tools and the formation of a collaborative clinical

Tags: Unwarranted clinical variation, Efficiency

https://aci.health.nsw.gov.au/ie/projects/shared-clinical-review

Microscope Camera as a Tool in Digital Morphology

2021. The project used a microscope camera to reduce the turnaround time of morphology results reporting for critical patients presenting afterhours to the emergency department.

Tags: Efficiency

https://aci.health.nsw.gov.au/ie/projects/microscope-camera-as-a-tool-in-digital-morphology

Equal Access for the Culturally and Linguistically Diverse

2018. The appointment booking process for clients accessing the Fairfield Orthopaedic Hip and Knee Service was modified to enable the Culturally and Linguistically Diverse (CALD) population greater access to the service.

Tags: Efficiency

https://aci.health.nsw.gov.au/ie/projects/equal-access-for-cald

VIP Project: Reducing Re-presentations and Readmissions to Hospital for Very Intensive Patients

2021. The VIP project developed a strategy to identify Very Intensive Patients (VIPs) who are at high risk of re-presenting to hospital and implemented methods to address their medical and psycho-social needs. This new model of care has reduced the need

Tags: Efficiency, Integrated care

https://aci.health.nsw.gov.au/ie/projects/vip-project

Slide into Headspace DMs - Demand Management Strategy

2022. This project considered issues contributing to long wait times and implemented service-wide interventions to enhance access to mental health support services for young people.

Tags: Paediatric, Mental health, Efficiency

https://aci.health.nsw.gov.au/ie/projects/slide-into-headspace