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Paediatric Access Support Service (PASS)
2019. The Paediatric Access Support Service (PASS) aims to transfer patients to and from Sydney Children’s Hospitals Network inpatient settings efficiently. This would reduce associated workload, and improve the patient and staff experience.
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Making the difference – going beyond respect
2019. This project explored how to enable Aboriginal patients to connect, or stay connected, with their culture throughout their journey in the Forensic Mental Health Hospital.
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https://aci.health.nsw.gov.au/ie/projects/making-the-difference
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V-DOTS – A unique client care for protracted tuberculosis regimens
2019. The project team implemented an innovative, secure, low cost, and high impact program using readily available digital technology, to transform the current tuberculosis service to a patient-centred delivery model.
NSW Health Award
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MEtabolic MOnitoring Whole Health in Mind
2019. Justice Health and Forensic Mental Health Network identified inconsistent metabolic monitoring as a patient safety risk, and resourced a project team to address this issue. Patients prescribed psychotropic medications are at increased risk of
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https://aci.health.nsw.gov.au/ie/projects/metabolic-monitoring
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Employee wraparound: integrated holistic management of employee workplace matters
2019. NSW Ambulance wants to improve and simplify the management of workplace issues, which can improve outcomes for staff. The goal is to provide a more informed, responsive and employee-focused support and service. This will be achieved by: establishing
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https://aci.health.nsw.gov.au/ie/projects/employee-wraparound
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Falls prevention in Gunyah, a neurology and oncology ward in Sutherland Hospital
2019. This project is designed to improve falls prevention in a medical ward in an acute care facility. It identifies the causes of inpatient falls to provide strategies in response.
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https://aci.health.nsw.gov.au/ie/projects/falls-prevention-in-gunyah
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Eyes Open: Improving service delivery for the Royal North Shore Hospital ophthalmology service
2019. The ophthalmology service delivers excellent ophthalmic care, however, patient and staff feedback demonstrate that the service delivers a poor patient and staff experience. This project focused on identifying opportunities for improvement that
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Quality control under the microscope
2019. To provide a statewide quality control approach that delivers more timely and reliable diagnostic test results to assist in improving patient care by December 2020.
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https://aci.health.nsw.gov.au/ie/projects/quality-control-under-the-microscope
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2019. Clarence Valley Opioid Treatment Service will provide patients with responsive and coordinated care supporting long term change and reconnection to the community.
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https://aci.health.nsw.gov.au/ie/projects/opioid-treatment-options
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From interventional radiology scheduling to safety (Patient FIRSTs)
2019. This project was a complete redesign of interventional radiology processes. This includes improving: scheduling practices, protocolling practices, patient experience, patient information, communication between team, clinical handover.
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