50,000 Patient Reported Outcome Measures collected in HOPE
A milestone was achieved in early March, with 50,000 patient reported outcome measures (PROMs) collected in the Health Outcome Patient Experience (HOPE) IT platform since its launch in February 2021. HOPE enables routine collection and use of patient reported measures (PRMs) across the state.
HOPE reinforces the benefit of collecting and using PROMs for clinicians, carers and patients. PROMs supports clinicians in understanding what matters to patients and enables shared decision making and care planning to guide and improve patient care.
As the NSW PRM program continues to grow and expand, HOPE will continue to support the routine collection and use of PRMs across the state.
Statewide integration of HOPE into the electronic medical record
The staged integration of the HOPE platform into the electronic Medical Record (eMR) will provide clinicians access to results for patients who have submitted a patient reported outcome measure.
Clinicians in Northern Sydney, Central Coast, Western NSW, Far West NSW, Murrumbidgee and Southern NSW LHDs will be the first to use HOPE via their eMR. All remaining LHDs will have access by the end of 2023.
For services that are live in HOPE, users can enable patients to complete PRMs, review current and longitudinal survey results and document them in patient records. For services that are not live in HOPE, but have a patient who has completed PRMs in another service, a read-only view of the HOPE surveys is available.
Education and training for clinicians is provided locally with PRM project officers and ICT team support.
For more information, visit the Patient Reported Measures website.