Building collaborative cultures of care

within NSW mental health services

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HETI training available

These courses from the Health Education and Training Institute contribute to continuous professional development.

  • Care Coordination (Course Code: 46356692) - Provides an overview of care coordination for planning of patient care from admission to discharge.
  • Clinical Care of People Who May Be Suicidal Education and Training Initiative (COPSETI)
  • Introduction to Advance Care Planning (Course Code: 39997722) - Promotes clinician awareness of advance care planning which focuses on:
    • defining key terms used in advance care planning
    • describing why advance care planning is important
    • identifying the goals of the NSW Health Strategic Plan for Advance Care Planning for Quality Care at End of Life
    • discussing the process for advance care planning
    • locating resources available to assist in advance care planning.
  • Mental Health Basics Course Code: 39962630 - Enhance your interpersonal skills to build positive collaborative relationships and meaningful engagement with people with mental health issues, their families and carers.
  • MHPOD: Forensic Mental Health (Course Code: 98092551) - Identify the issues associated with mental illness and offending and explain common challenges experienced by staff when working with this population as well as best practice strategies for providing effective care to people with forensic histories.
  • MHPOD: Building the Therapeutic Relationship (Course Code: 97542322) - Provides an overview that identify strategies that facilitate engagement in the therapeutic relationship, how to maintain the therapeutic relationship and how to manage challenges.
  • MHPOD: Mental health peer workforce within the broader mental health system (Course Code: 102008409) - Provides an overview of the invaluable contribution that a peer workforce makes, and discusses pathways around the barriers and challenges associated with their integration into the system as full and equal partners in collaborative care.
  • MHPOD: Consumer Identity and Advocacy (Course Code: 97549167) - Provides an overview about the background and rationale behind consumer identity and advocacy, in particular it will look at the importance of language.
  • MHPOD: Carer Advocacy (Course Code: 97543808) - Provides an overview that explains the role of carers as advocates and consultants working in and with mental health services to improve care.
  • MHPOD: Partnering with carers (Course Code: 58522287) - Recognise the benefits of carers' contributions and how to effectively include carers as part of the care team.
  • MHPOD: Person Centred Care (Course Code:43392513) – Provides an overview of how to provide care that reflects the patient’s preferences and values incorporating patients, families and carers in sharing information and decision-making.
  • MHPOD: Social relationships – working with families (Course Code: 102021992) - Describes the skills required to enable mental health workers to work in partnership with consumers and their families or other support or kinship networks in a culturally sensitive way.
  • MHPOD: Transitional Care Planning (Course Code: 94217819) - Provides an overview about the concept of transition and discusses the impediments to the successful management of transitional care including the importance of communication, coordination and collaboration of mental health care services for effective transitional care plans.
  • HEEADSSS: VIDEO 1 - Working with young people - the role of conversations (Course Code: 159949091) - Introduction to the purpose and role of HEEADSSS assessment as a way to engage young people in issues that affect their health and wellbeing.
  • HEEADSSS: VIDEO 2 - What a young person may bring to the conversation: Module (Course Code: 160031090) - Skills and approaches to support effective HEEADSSS conversations including setting up the conversation, covering tricky questions, building trust and getting difficult conversations back on track.
  • HEEADSSS: VIDEO 3 - Useful tips for conversations (Course Code: 160031203) - Skills and approaches to support effective HEEADSSS conversations including setting up the conversation, covering tricky questions, building trust and getting difficult conversations back on track.
  • HEEADSSS: VIDEO 4 - Developing a responsive management plan (Course Code: 160031204) - Approaches to support young people as partners in their care and develop responsive management plans for young people.