Co-design isn’t new. It has been around in health for some time, and in the world for much longer. Other ways of working are also closely connected. If you want to learn more, try our library for additional help or to be inspired by others.
Resources
Consumer, carer and community member remuneration guideline
This guideline sets out NSW Health's commitment to remuneration and reimbursement of consumers, carers and community members for their time and contributions to agreed engagement activities.
Source: NSW Ministry of Health
The editor gives you real-time feedback on how easy your texts are to understand. This is helpful when developing information for and with consumers.
Source: Sydney Health Literacy Lab
Expressions of interest example
This is an example of content that has been used to call for expressions of interest for consumers to be involved in a co-design project with the Agency for Clinical Innovation.
Source: Agency for Clinical Innovation
Expressions of interest template
This template can be used as a guide when you are developing content to call for expressions of interest for consumers to be involved a co-design project.
Source: Agency for Clinical Innovation
Participant information sheet template
This template can help to guide health services when providing information to consumers about how they can be involved in a co-design project.
Source: Agency for Clinical Innovation
Participant consent form template
This template can help to guide health services when seeking consent from individuals to be involved in a co-design project.
Source: Agency for Clinical Innovation
This template can be used to help you outline an approach to consumer partnership that best meets your needs.
Source: Agency for Clinical Innovation
Resources for the Start up phase
Startup workshop session template
This is an editable session plan template for a co-design start up workshop.
Source: Agency for Clinical Innovation
Co-design co-facilitator readiness assessment template
Source: Agency for Clinical Innovation
Co-design team member readiness assessment template
Source: Agency for Clinical Innovation
Organisational co-design readiness assessment template
Source: Agency for Clinical Innovation
Resources for the Gather phase
This is an editable session plan template for a co-design gather workshop.
Source: Agency for Clinical Innovation
Gather the experience tool template
Source: Agency for Clinical Innovation
Participant experience focus groups: Facilitation guide
Source: Agency for Clinical Innovation
User needs and research design standards for NSW Government
Source: Digital NSW
A data collection tool enabling understanding of a shared experience.
Source: Agency for Clinical Innovation
Storytelling is the oral, visual or written sharing of our stories and experiences with others. This is a tool to guide ACI Networks, Taskforces and Institutes on gathering consumer, family and staff stories when designing, implementing or evaluating improvements, activities, products and services
Source: Agency for Clinical Innovation
Resources for the Understand phase
Understand session plan template
This is an editable session plan template for a co-design understand workshop.
Source: Agency for Clinical Innovation
A tool to understand the stages, emotions and factors influencing a person’s experience from their perspective. This is helpful for identifying opportunities for improvement and managing scope.
Source: Agency for Clinical Innovation
Along with the Personas tool below, these tools provide a continued reference point of the people you learned from in the gather phase; including their emotions, needs and motivations. These are helpful for engaging stakeholders outside of the project team, and if you have not been able to have consumers a part of your core project team every step of the way.
Source: Agency for Clinical Innovation
A tool to use after the gather phase to deliberately reframe your original project problem statement to a perspective that will generate lots of ideas.
Source: Agency for Clinical Innovation
Resources for the Improve phase
This is an editable session plan template for two co-design improve workshops.
Source: Agency for Clinical Innovation
This is an editable template to capture feedback from testing a co-designed prototype.
Source: Agency for Clinical Innovation
A visual representation of an idea or prototype, enabling testing with prospective users.
Source: Agency for Clinical Innovation
Managing difficult situations with consumers
Source: Agency for Clinical Innovation
Resources to enhance engagement
The participation ladder - a consumer/survivor lens
This resource has been developed by Expert by Experience and Systemic Consumer Advocate, Indigo Daya. When using or referencing this document, please ensure correct acknowledgment is attributed.
Source: Indigo Daya
Expression of interest template
Expressions of interest template - Arabic
Source: Agency for Clinical Innovation
Expressions of interest template - Chinese (simplified)
Source: Agency for Clinical Innovation
Expressions of interest template - Chinese (traditional)
Source: Agency for Clinical Innovation
Expressions of interest template - Korean
Source: Agency for Clinical Innovation
Expressions of interest template - Vietnamese
Source: Agency for Clinical Innovation
Consent form template
Consent form template - Arabic
Source: Agency for Clinical Innovation
Consent form template - Chinese (simplified)
Source: Agency for Clinical Innovation
Consent form template - Chinese (traditional)
Source: Agency for Clinical Innovation
Consent form template - Korean
Source: Agency for Clinical Innovation
Consent form template - Vietnamese
Source: Agency for Clinical Innovation
Consumer participant information sheet
Consumer participation information sheet - Arabic
Source: Agency for Clinical Innovation
Consumer participation information sheet - Chinese (simplified)
Source: Agency for Clinical Innovation
Consumer participation information sheet - Chinese (traditional)
Source: Agency for Clinical Innovation
Consumer participation information sheet - Korean
Source: Agency for Clinical Innovation
Consumer participation information sheet - Vietnamese
Source: Agency for Clinical Innovation
All of Us: A guide to engaging consumers, carers and communities across NSW Health
All of Us is a high-level guide to respectful engagement made by consumers, carers and staff. There are six ways of working and a starter pack of tools.
Source: NSW Ministry of Health
Co-design in Metro North Health
Overview of co-design with tools and case studies.
Source: Metro North Health (QLD)
Experience-based co-design (EBCD) toolkit
A step-by-step toolkit including videos from staff and patients discussing the rewards of this approach. Note: to access locked content users must create a free account.
Source: Point of Care Foundation, UK
Guide: Engaging children and young people in your organisation
This resource has been developed to help government and non-government organisations meaningfully and effectively involve children and young people in their decision making.
Source: NSW Office of the Advocate for Children and Young People
A typology and table of methods and techniques to guide choices in the collection of experiential evidence.
Source: Agency for Clinical Innovation
The story of co-design by thinkpublic
An animation illustrating the co-design process.
Source: Thinkpublic
Source: Co-create Training
Key principles for successful co-creation
The key principles for successful co-creation.
Source: Co-create Training
Experience based co-design infographic
Source: Agency for Clinical Innovation
This resource helps researchers, consumers, carers, and health workers co-design and co-deliver medical research.
Source: NSW Regional Health Partners
Consumer and community involvement
AHRA’s Consumer and Community Involvement (CCI) Initiative is a program of work which aims to embed the involvement of consumers and the community in health and medical research policy and practice.
Source: Australian Health Research Alliance
Statement on consumer and community involvement in health and medical research
The Statement, co-authored by the NHMRC and the Consumers Health Forum of Australia (CHF), aims to guide research institutions, researchers, consumers and community members in the active involvement of consumers and community members in all aspects of health and medical research.
Source: National Health and Medical Research Counci
Academic Health Science Centre - Consumer and community involvement modules
Consumer and Community Involvement is a series of six self-paced online modules, providing general and practical information and strategies to meaningfully conduct and embed consumer and community involvement in research and healthcare improvement projects.
Source: Monash Partners
The Australian Institute of Aboriginal and Torres Strait Islander studies code
Source: Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS)
Mural is a flexible, visual work platform built for collaboration - think of it like a shared virtual whiteboard, with templates you can use
Source: Mural
Miro is a shared virtual whiteboard option with templates, and similar functionality to Mural.
Source: Miro
Mentimeter is a Q&A and polling tool that allows an audience to engage with presentations and ask anonymous questions. It can work well in a workshop setting for co-design.
Source: Mentimeter
Rehabilitation patient stories
Source: Agency for Clinical Innovation
Stroke: Written by the Mob for the Mob
This series of short videos by people from the Peel and Mehi Aboriginal community, predominantly Gamilaraay/Kamilaroi Aboriginal communities, describe their experiences of Stroke.
Source: Agency for Clinical Innovation
Improving the experience of hospitalisation for people with intellectual disability
Watch Daniel's story and his experience of hospitalisation. In this video 'Improving the experience of hospitalisation for people with intellectual disability'.
Source: Agency for Clinical Innovation
This collection of patient story videos highlights the importance of self-management and coordinated care to support people living with chronic conditions.
Source: Agency for Clinical Innovation
My rehab, my journey - Gadjigadji aims to support rehabilitation clinicians and health staff to create a culturally safe environment for Aboriginal people in their ward.
Source: Agency for Clinical Innovation
Source: Agency for Clinical Innovation
Source: Agency for Clinical Innovation
Source: Agency for Clinical Innovation
Co-design with Aboriginal communities
Source: Agency for Clinical Innovation
Mental Health Network : Trauma-informed care and practice in mental health services
A website with resources and literature around the principles and application of trauma-informed care practice in a NSW mental health setting.
Source: Agency for Clinical Innovation
Trauma-informed care and mental health in NSW: evidence series
A report summarising the evidence of the impact of trauma, and the extent to which mental health services in NSW are trauma-informed.
Source: Agency for Clinical Innovation
Trauma-informed events checklist and policy and protocol
A one-page checklist to address considerations for events where presenters may be sharing their lived experiences of trauma.
Source: Mental Health Coordinating Council (MHCC)
Trauma-informed care and practice (TICP)
This website provides resources such as position papers, training courses and toolkits to upskill clinicians, organisations and mental health policy to have a unified understanding and practice of TICP.
Source: Mental Health Coordinating Council (MHCC)
Trauma-informed care and practice (TICP)
A website with factsheets, videos and guidelines to support healthcare professionals who work with clients with trauma histories, as well as information about complex trauma, therapies, and practice advice.
Source: Blueknot Foundation
What is trauma-informed care and how is it implemented in youth healthcare settings?
A document with information on trauma screening and interventions to support clinicians in using trauma-informed care while working with young people in various mental health settings.
Source: Orygen
A case study which explores the emergent issues in EBCD participation and implementation in six quality improvement projects conducted in mental health, rehabilitation, blood and bone marrow transplant, brain injury rehabilitation, urinary incontinence and intellectual disability settings by the Agency for Clinical Innovation.
Source: Patient Experience Journal. 6(2): Article 15
Experience-based co-design: Tackling common challenges
An article which discusses the challenges commonly found in EBCD studies (the need to explore power dynamics; commitment to the process; methods to gather experience data; the design of improvements; and variations in implementation and subsequent impact) in the context of five examples from Australia.
Source: The Journal of Health Design. 3(1):86-93
A systematic review of methods to involve patients, families and service providers in child and youth mental health service improvement.
Source: Patient Experience Journal. 3(1): Article 15.