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Triage Quality Assessment Software TQAS

Triage is the first point of decision-making in the patient’s emergency care journey, which critically affects patient safety, access to timely care, disposition within the emergency department and subsequent allocation of staff and resources. Variability in triage decision-making accuracy and consistency translates into irrational variation of patient waiting times with similar clinical urgency. The Triage Quality Assessment Software (TQAS) is a web-based, retrospective analysis tool that has been developed at Prince of Wales Hospital Emergency Department (NSW) to assist in evaluating and analysing triage decision making.

The primary objectives are to:

  1. Provide participating departments with the means to evaluate and analyse triage decision making
  2. Support quality improvements in triage decision-making and professional development of emergency nurses

NSW Application Forms

For non-NSW Health access to TQAS, please contact the TQAS team

How-to guides

Acknowledgements

Funding

Nurse and Midwife Strategy Funding Initiative

Partners

South Eastern Sydney Local Health District

Emergency Care Institute

The College of Emergency Nursing

Developers--

Wayne Varndell, Clinical Nurse Consultant, Prince of Wales Hospital Emergency Department

Alister Hodge, Nurse Practitioner, Sutherland Hospital Emergency Department

Kylie Howes, Nurse Educator, Prince of Wales Hospital Emergency Department

Alison Jeffers, Clinical Nurse Educator, Prince of Wales Hospital Emergency Department

Nadya Marquez-Hunt, Clinical Nurse Specialist, Prince of Wales Hospital Emergency Department

Narelle Shaw, Clinical Nurse Specialist, Sydney Children’s Hospital

For further information, or if you have any queries, please contact the TQAS team

© Agency for Clinical Innovation 2023