Consumer enablement guide

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Culturally and Linguistically Diverse Communities

Personal attributes such as culture, language, religion, family, education, and social background are determinants of enablement that can positively or negatively affect how well a person can look after their health.

Working effectively with culturally and linguistically diverse (CALD) people and communities is essential for healthcare providers in NSW given the diversity in our population.

Principles for working with CALD people

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Cultural Diversity

Australians were born in almost 200 different countries. More than one in four people in NSW were born overseas.

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Linguistic Diversity

One in three people in NSW speaks a language other than English at home and nearly one in 20 does not speak English well or at all.

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Spiritual and Religious Diversity

Religious and spiritual beliefs can be a personal determinant of enablement. They can also influence components of enablement.

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Working with Vulnerable People

The ability to access appropriate healthcare is a major component of a person’s enablement. People from CALD backgrounds can face multiple barriers to accessible healthcare.

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Resources

Interpreting and translating resources

Resources for linguistic diversity

  • Auslan Signbank
    Organisation
    Auslan Signbank
    Description
    Auslan Signbank is a language resources site for Auslan (Australian Sign Language) which includes a dictionary, searchable database of signs, links to Auslan classes and other resources.
    Licensing/Cost
    --

Resources for working with CALD people and communities

Resources for working with refugee people