Consumer enablement guide

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What is Consumer Enablement?

Consumer enablement is the extent to which people understand their health conditions and have the confidence, skills, knowledge and ability to manage their health and wellbeing.

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Why is Enablement Important?

Increasing consumer enablement can help people actively manage their own health, remain in good health and avoid hospitalisations.

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Principles of Consumer Enablement

The goal of consumer enablement is for consumers, carers and communities to work in true partnership with healthcare providers, to achieve outcomes that matter to them.

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Measuring Consumer Enablement

Measuring enablement can help you provide better care, by supporting decision making and helping you identify, assess, monitor and measure interventions.

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What Influences Enablement?

A person’s determinants and components will influence their strengths, weaknesses, needs and preferences at any point in time.

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