This process is for leadership teams and support staff delivering emergency care using the ECAT protocols.
Purpose of hard copies of protocols
Hard copies of the ECAT protocols are kept on site in binders at each emergency department as part of the electronic downtime workflow and safety procedure. The hard copy protocols are a safety redundancy and not for usual practice. They and should be kept in a secure space accessible to all staff. This is to ensure uninterrupted access to protocols and continuity of operations and patient care.
Each protocol is printed individually to allow for replacement of a single protocol.
The protocols have safety mechanisms which include:
- date of publishing and review as a sign of currency
- a QR code which, if scanned, lets the user see if the protocol is current.
Individual facilities may provide additional protocol binders for operational use. Note that they will not stand up to usual wear and tear. Prolonged use requires infection control considerations.
Protocol review
The protocols are reviewed according to a formal review cycle. They are also amended or updated when needed. Triggers for initiating a reprint of a protocol are outlined in the triggers for reprint table.
Protocols can also be reprinted at your discretion. Reasons for reprinting may include general wear and tear, damage or loss.
Reprint process
The Emergency Care Institute (ECI) emails the chief executive in each local health district (LHD) and specialty health network (SHN) when a reprint is triggered.
LHDs and SHNs must oversee and guarantee the completion of ECAT protocol reprints.
LHDs and SHNs must ensure:
- the physical protocol reprint occurs
- is placed in the binder
- the old version of the protocol is destroyed.
How to order protocol reprints
Hard copy reprints are ordered directly through Finsbury Green.
You need the correct protocol number and corresponding product code when ordering prints.
Auditing binders and protocol currency
Each LHD and SHN must:
- have a local process on the frequency of auditing, including the positions accountable and responsible for auditing and reporting findings
- conduct audits at regular intervals.
Regular auditing ensures that:
- binders are stored in the correct place
- staff know how to locate them
- all protocols are present in the binder
- all protocols are current.
Triggers for reprint
Risk category | Consequence and likelihood assessment | ||
---|---|---|---|
Reprint NOT required | Reprint at LHD and SHN discretion or at the advice of governing body (ACI, CEC, Ministry) | Reprint mandatory | |
Protocol reprint triggers | Spelling and grammatical errors Confusing script NSW Pathology catalogue alignment of available tests and wording Small changes to protocol content | NSW Medicines Formulary availability Medication administration (drug, dose, route, frequency, weight and age ranges, spelling) Alignment with existing or updated NSW Health patient safety programs Alignment with existing or updated NSW Health clinical guidance Medium changes to protocol content | New clinical practice evidence Safety concerns New NSW Health patient safety programs Amended or new content requirements for education-related resources Formal review cycles of all resources |
Communication accountability | From: ECAT program manager (ACI) via email | ||
Accountable | LHD or SHN chief executive | LHD or SHN chief executive | LHD or SHN chief executive, and |
Responsible | Facility emergency department manager | Facility emergency department manager | Facility emergency department manager |
Product codes for reprinting
Printing codes will be available from July 2024.
ID | Protocol | Product code |
---|---|---|
A1.1 | Anaphylaxis or allergic reactions | |
A2.1 | Shortness of breath | |
A2.2 | Shortness of breath with a history of asthma | |
A2.3 | Shortness of breath with a history of cardiac disease | |
A2.4 | Shortness of breath with a history of chronic obstructive pulmonary disease | |
A3.1 | Cardiorespiratory arrest (Basic Life Support/Advanced Life Support) | |
A3.2 | Chest pain | |
A3.3 | Compromising bradycardia (suspected) | |
A3.4 | Sepsis (suspected) | |
A3.5 | Unwell immunocompromised person | |
A4.1 | Headache | |
A4.2 | Meningitis or encephalitis (suspected) | |
A4.3 | Mild head injury | |
A4.4 | Presyncope or syncope | |
A4.5 | Seizures | |
A4.6 | Stroke or transient ischaemic attack (suspected) | |
A4.7 | Unconscious person | |
A5.1 | Adrenal insufficiency | |
A5.2 | Hyperglycaemia with dehydration | |
A5.3 | Hypoglycaemia | |
A6.1 | Snake or spider bite | |
A6.2 | Insect bites or marine stings | |
A7.1 | Abdominal pain | |
A7.2 | Afebrile loin pain | |
A7.3 | Diarrhoea and/or vomiting | |
A7.4 | Gastrointestinal bleeding (suspected) | |
A7.5 | Nausea and vomiting in pregnancy | |
A7.6 | Urinary retention (suspected) | |
A7.7 | Urinary tract infection (suspected) | |
A7.8 | Vaginal bleeding | |
A8.1 | Acute behavioural disturbance | |
A8.2 | Substance withdrawal (suspected) | |
A9.1 | Acute lower back pain | |
A9.2 | Hip fracture (suspected) | |
A9.3 | Isolated limb injury | |
A10.1 | Dental presentations | |
A10.2 | Ocular presentations | |
A11.1 | Minor wounds | |
A12.1 | Burns | |
A12.2 | Immersion or submersion episode | |
A12.3 | Major trauma |
ID | Protocol | Product code |
---|---|---|
P1.1 | Anaphylaxis | |
P1.2 | Croup like illness | |
P1.3 | Inhalation or ingestion of a foreign body (suspected) | |
P2.1 | Wheeze (including viral induced or suspected asthma) | |
P2.2 | Bronchiolitis (suspected) | |
P3.1 | Cardiorespiratory arrest (Basic Life Support/Advanced Life Support) | |
P3.2 | Fever of unknown origin | |
P3.3 | Sepsis (suspected) | |
P3.4 | Unwell immunocompromised person | |
P4.1 | Altered conscious state | |
P4.2 | Head injury | |
P4.3 | Meningitis or encephalitis (suspected) | |
P4.4 | Seizures | |
P5.1 | Adrenal insufficiency | |
P6.1 | Insect bites or marine stings | |
P6.2 | Poisoning (suspected or confirmed) | |
P6.3 | Snake or spider bite | |
P7.1 | Abdominal pain | |
P7.2 | Diarrhoea and/or vomiting | |
P7.3 | Gastric tube or nasogastric tube replacement | |
P7.4 | Urinary tract infection (suspected) | |
P8.1 | Acute behavioural disturbance | |
P9.1 | Isolated limb injury | |
P9.2 | Pulled elbow (suspected) | |
P10.1 | Dental presentations | |
P10.2 | Earache | |
P11.1 | Minor wounds | |
P11.2 | Urticarial rash | |
P12.1 | Burns | |
P12.2 | Immersion or submersion episode | |
P13.1 | Recognition of an unwell neonate | |
P13.2 | Recognition of a seriously unwell child |