Models of Care

The NSW Ministry of Health together with the Emergency Care Institute have reviewed Emergency Models of Care (MoC) in operation across NSW. There is a working group undergoing review of the current 2012 Emergency Department Models of Care document due to be released towards the end of 2021. The scope of the MoC document includes;

• within the ED
• outside the ED
• within the community setting

Self assessment checklists have also been produced which should be looked at in conjunction with the main MoC document.

• Emergency Department Models of Care July 2012

  the full document outlining each MoC along with the benefits and challenges. This covers MoC within the ED, outside the ED and in the commmunity

• Emergency Department Senior Assessment and Streaming Model of Care and Toolkit

  this MoC is targeted at improving front line processes such as triage and includes early streaming of patients by a senior decision maker

• Ministry of Health - Policy Documents

  other resources pertaining to emergency models of care in NSW

• Electronic Medical Record

  information on the emergency NSW eMR

• Clinical Initiatives Nurse

  information and resources outlining the role of the CIN

• Nurse Delegated Emergency Care (NDEC)

  information and resources outlining the NDEC model of care

• Aged Care Service Models

  Information on models used in NSW to prevent emergency department admissions and to assist timely and safe discharge

• Equipment

  recommendation for Emergency Departments establishing equipment requirements

Self Assessment checklists

These checklists have been designed to assist Emergency Departments and hospitals to have a clearer picture of where the MoC works well as well as identifying priority areas to improve the operation of the MoC to assist with improving patient flow.

Please note*: You may experience difficulties when downloading the checklists if you are using Excel 2010 . If this is the case, please contact us and we will send them to you directly.

• 2-1-1

  Self assessment checklist

• Acute

  Self assessment checklist

• ED Senior Assessment & Streaming

  Self assessment checklist

• Early Treatment Zone

  Self assessment checklist

• ED Short Stay

  Self assessment checklist

• Fast track

  Self assessment checklist

• Resuscitation and Trauma

  Self assessment checklist

• Sub-acute

  Self assessment checklist

• Triage and Registration

  Self assessment checklist