Plan and prepare to bring consumers and staff together

  • Find a creative and collaborative space to generate ideas to solve your prioritised problems and opportunities. Seek places outside of where you usually work, with space to move and lots of natural light.
  • Recruit and prepare workshop participants. Make time to talk with people who want to participate; let them know what to expect and let them ask questions.
  • Plan your agenda and workshop carefully.

Tip Be willing to run more than one session to be able to capture people outside of work hours or those who may be on rosters and shifts.

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