Tools and Resources


Patient Centred Medical Home Assessment

This PCMH readiness assessment was commissioned by WentWest Primary Health Network for Australian general practices.

Patient Centred Medical Home transition handbook

This digital handbook and self-assessment tool for implementation of the PCMH model, developed by North Coast Public Health Network, is a transition program based on a quality improvement approach.

HealthOne NSW

The provision of capital funds is bringing together Commonwealth-funded general practice and state-funded primary and community healthcare services. This is achieved using co-location, hub-and-spoke, or virtual integration models.

Medicare Benefits Schedule book

The schedule for professional services, by the Australian Government Department of Health.

Conducting quality health assessments in general practice

This document by the Royal Australian College of General Practitioners provides advice regarding Medicare Benefits Schedule item numbers for health assessments.

Standards for Patient Centred Medical Homes

This web resource covers the Royal Australian College of General Practitioners' Medical Home Standards.

My Health Record

Australian Digital Health Agency information and videos that explain the national electronic medical record, My Health Record.


HealtheNet is NSW’s patient information system. It links local health district clinical software with My Health Record and general practices through secure electronic messaging. This site includes an easy-to-understand video explaining the system's functions.

Patient Reported Measures Program

This program aims to enable patients to provide direct, timely feedback about their health related outcomes and experiences, to drive improvement and integration of healthcare across NSW.

Get Healthy Information and Coaching Service

This free NSW Health personal telephone health coaching service provides the expertise and motivation to help people reach their goals.

Privacy manual for health information

This manual provided by NSW Health for its employees provides information about privacy for the collection, use, exchange or disclosure of patients' personal information.

Australian Privacy Principles

These principles from the Office of Australian Information Commissioner outline how all private health service providers, including general practitioners, must handle, use and manage personal information.

Privacy resources

This web resource by the Royal Australian College of General Practitioners includes a handbook, template and pamphlet designed for general practices.