Stories of excellence: vignettes

We asked health professionals and patients to share their stories of excellence to show the innovative ways that Leading Better Value Care is being delivered across NSW.

Select an initiative to find new ideas and understand the different elements that contributes to these local success stories.

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Bronchiolitis

Dashboard tracking in the eMR allowed this network to follow patient care and outcomes over two years.

Sydney Children’s Hospitals Network
Bronchiolitis

This hospital established a paediatric clinic to review patients within 24 hours of discharge from the ED.

Northern Sydney LHD
Chronic obstructive pulmonary disease

A multidisciplinary team approach resulted in reduced episodes, length of stay, and readmissions.

Illawarra Shoalhaven LHD
Chronic obstructive pulmonary disease

Providing patients with support, consistency and rapid access to care reducing re-admissions and patients’ anxiety.

Central Coast LHD
Chronic obstructive pulmonary disease

Patients are offered a choice of how they receive their exercise training and education.

South Eastern Sydney LHD
Chronic obstructive pulmonary disease and chronic heart failure

A cardio-respiratory multidisciplinary team approach that transcends inpatient, outpatient and community health settings.

Southern NSW LHD
Chronic wound management

This district developed a comprehensive online catalogue for staff with a range of quality, cost effective products that met all wound care needs.

South Eastern Sydney LHD
Diabetes high risk foot services

This rural outpatient clinic has an approach to staffing that reduces the need for patients to travel extensively.

Hunter New England LHD
Hip fracture care

A case of making theatre allocation more efficient to improve patient flow and decrease the time hip fracture patients wait for surgery.

St Vincent’s Hospital Network
Inpatient management of diabetes

A team of diabetes educators and dietitians are providing specialist care across all facilities in this district.

Northern NSW LHD
Osteoarthritis Chronic Care Program

A remote health service uses a combination of telehealth and in-person modes to reduce the need for patients to travel.

Hunter New England LHD
Osteoarthritis Chronic Care Program

The entire multidisciplinary team is present for the initial assessment at this clinic, allowing patients to be assessed from various angles.

Illawarra Shoalhaven LHD
Osteoarthritis Chronic Care Program

This service established a clinic to coordinate conservative care and regular review for people with hip and knee osteoarthritis.

South Eastern Sydney LHD
Osteoarthritis Chronic Care Program

Patients at this clinic receive follow-up reviews in-person or via telehealth, and report reduced pain, better function and self-management.

Mid North Coast LHD
Osteoporotic re-fracture prevention

A fracture liaison coordinator, endocrinologist, dietitian, occupational therapist and physiotherapist work together to help patients look beyond their current injury.

Western Sydney LHD
Osteoporotic re-fracture prevention

A fracture liaison officer coordinates a service which provide opportunities for patients to ask questions after attending a clinic.

Northern NSW LHD
Osteoporotic re-fracture prevention

Eligible patients are contacted within 14-day to attend this service which case manages patients for bone health, falls and re-fracture prevention.

Central Coast LHD
Osteoporotic re-fracture prevention

This clinic involves a specialist medical officer, a fracture liaison coordinator and physiotherapist to adopt a multidisciplinary care model.

South Eastern Sydney LHD
Renal supportive care

Home visits, across a 9,000 sq km area, help those who can’t travel to relieve symptoms and other forms of distress.

Nepean Blue Mountains LHD
Renal supportive care

This team provide services including symptom management, coordination of care, advance care planning and nutrition advice.

Mid-North Coast LHD
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