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Presenters

Lorna McNamara

Lorna McNamara
Director PARVAN

Lorna’s background is in mental health, drug and alcohol and disability service delivery. She has been Director of the Prevention and Response to Violence Abuse and Neglect (PARVAN) Unit, Government Relations Branch since June 2015. Prior to this appointment, Lorna was Director of the NSW Health Education Centre Against Violence (ECAV) for thirteen years. Lorna has published a range of academic articles and chapters on improving service responses to those impacted by violence abuse and neglect and is an Honorary Associate in the Faculty of Education and Social Work University of Sydney.


Donna Parkes

Donna Parkes
Telehealth Manager, ACI

Donna has held diverse roles in her 17 year career in health having worked across both the public and private sector with the last 15 years in management roles across mental health, drug & alcohol, health care accreditation, child development and integrated care before moving into the her current role at the NSW Agency for Clinical Innovation. All of these roles have had innovation and redesign as drivers developing effective models of care that promote healthy communities that support access to quality health care.

Donna currently is the Telehealth Manager for the NSW Agency for Clinical Innovation, Donna has been in the role for the last 2 ½ years and in this time has worked to build the foundations and networks across the state. She is passionate about building enablers and addressing the barriers that impact on the use of telehealth in NSW. She has established the state governance for telehealth, a community of practice and the state network of Telehealth Managers and Leads across the multiple Local Health Districts alongside the development of the new telehealth guide and development of myVirtualCare that encompasses the NSW Health vision for quality care anywhere anytime.


Jessica Kane

Jessica Kane
Kids Helpline @ High School (North QLD) | Project Officer yourtown

Jessica is a registered Psychologist with the Australian Health Practitioner Registration Agency (AHPRA) and has worked with yourtown since 2015 as a Kids Helpline Counsellor and facilitator of wellbeing and online safety sessions to Primary and High School Students through Kids Helpline @ School. She holds a Masters degree in Educational and Developmental Psychology and is passionate about supporting the mental health and wellbeing of young people.


Inez Carey

Inez Carey
1800RESPECT Clinical Engagement Manager

Inez is the Clinical Engagement Manager for 1800RESPECT.  She works with the 1800RESPECT counselling team on best-practice approaches to supporting anyone impacted by violence, as well as overseeing resources and training for the counsellors.

In this national role, Inez also engages with the sector to share practice initiatives and projects to enhance service delivery across the country.  She is a subject matter expert in trauma-informed practice principles.

Inez is an experienced and energetic clinical, project and service manager with specialist skills in the homelessness support sector, youth mental health, as well as domestic and family violence and sexual assault.  As a qualified social worker, Inez has always been drawn to roles that contribute to improved service responses for marginalised peoples with diverse and complex needs.  Inez was the Chairperson of the 1800RESPECT Disability Pathways Project and has worked on improving cultural responses to people using 1800RESPECT, as well as in working with LGBTIQ people and communities.  Inez has expertise in intersectionality – and how people’s experience of violence, abuse and discrimination is impacted by various aspects of identity, culture and lived experience.

For the past 9 years, Inez has worked in delivering national virtual support services and loves to share her insights into the challenges and opportunities of working virtually with people across the country.

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