Key principles of waiting list management
In 2014 more than 217,000 patients underwent elective surgery in NSW public hospitals. Patients are placed on a waiting list and given a clinical priority category depending on the seriousness of their condition.
Managing elective patients and waiting lists is a key priority for the Government and NSW Health. The community insists on transparency and accountability. Patients expect timely, accessible and high quality patient centred services.
Waiting list management is a challenging, dynamic and complex process requiring input from and coordination by a multidisciplinary team.
The aim of effective waiting list management is to promote clinically appropriate, consistent and equitable management of elective patients and waiting lists in public hospitals across NSW. Hospitals must actively manage waiting lists in accordance with Elective Surgery Access Policy PD 2022_001.
- Pre Procedure Preparation
- Extended Day Only (EDO)
- High Volume Short Stay Surgical Units
- Self Assessment Checklist
Improve your knowledge on Waiting Time and Elective Patient Management Policy
or alternatively you can download the Elective Patient ELearning Module in PDF (730KB)
WaLT: Waiting List Tool Fact Sheet (pdf 528KB)
AIHW. 2013. National definitions for elective surgery urgency categories: proposal for the Standing Council on Health. Cat. no. HSE 138
Australian Health Ministers’ Advisory Council. 2015. National Elective Surgery Urgency Categorisation Guideline
A/Principal Policy Advisor – Surgery
NSW Ministry of Health
Phone: 02 9391 9557
View the Surgical Services Taskforce pages.