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2016 Patient Experience Symposium

Agency Logos

Agency Logos

The Agency for Clinical Innovation (ACI) and the Clinical Excellence Commission (CEC), in partnership with the Bureau of Health Information (BHI), Cancer Institute NSW, Health Education and Training Institute (HETI), Nursing and Midwifery Office (NaMO) and the Office of Kids and Families, with the support of NSW Health Consumers NSW invite you to be part of the 2016 Patient Experience Symposium.

The 2016 Patient Experience Symposium is designed to showcase expertise and excellence in improving patient experience across NSW Health.

2016 Patient Experience Symposium Program

View the 2016 Patient Experience Symposium program.


Day one, session one - Welcome and 'Patient Inspired Leadership'

Day one, session two - Using the patient to drive change

Day one, session three - Consumer partnerships

Day one, session four - Getting yourself in the patients shoes, and Deadly Dads

Day one, session five - Conversations with Consumers

Day two, session one - Welcome and Butch Young's Toolbox for life

Day two, session two - Using the patient experience to drive change

Day two, session three - Consumer partnerships

Day two, session four

Stay in Touch

For more information contact:

Sarah Barter
ACI A/Manager, Patient Experience and Consumer Engagement

Erin Gilmore
CEC Project Officer, Patient Based Care

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