Key guiding principles for collaborative cultures
- the co-design process used in their development
- strong consumer representation throughout the project, and
- the positive approach used for people with lived experience of mental health issues.
Lived Experience Framework guiding principles
Informed by lived experience
Expertise, experience, wisdom, knowledge, compassion, and resilience of people with lived experience of mental health issues and caring, families and kinship groups is part of the structure, service design, delivery, monitoring, reporting, research, evaluation and improvement activities of all aspects of mental health and social services. This will require collaboration and true partnerships.
Flexible and agile
Mental health and social services demonstrate flexibility and agility through being willing to embrace risks, innovate and respond in a timely way. This includes being open to learning by exploring and challenging the stigmatising beliefs, assumptions, practices and culture behind what has been done before.
Transparent and accountable
Mental health and social services share, communicate, celebrate great outcomes and allow themselves to be scrutinised for the purposes of continual learning, adaptation and improvement.
Mental health and social services and the community build a focus on sustainability through knowing what is currently working well and exploring ways to enable more humane, healing, efficient and effective practice using available resources.
Mental health and social services are committed to continual dialogue and learning across services and systems. This includes being open and willing to work with new ideas as they emerge, regardless of who or where they come from.