Building collaborative cultures of care

within NSW mental health services

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Warm handovers and bedside handover

Illawarra Shoalhaven Local Health District

Developed and implemented a trial of bedside clinical handover in two wards to establish collaborative care practices in the unit.

Service targeted

Specialist Mental Health Services, ISLHD

How was the project embedded within practice?

Developed and disseminated of a bedside handover pamphlet. The pamphlet outlined the process of bedside handover, examples of how this could be implemented and what the therapeutic interaction of the process might involve.

What worked well?

  • Consumer engagement with the clinical team.
  • Post evaluation processes with consumers and clinicians occurred to determine how this change of practice has worked.