The Knowledge Management Approach has been developed in consultation with clinicans and managers from Local Health Districts (LHDs) and Specialty Health Networks (SHNs), Ambulance Service NSW (ASNSW) and NSW Health Pillars, who provided input into a Needs Analysis and Solution Design.

The ACI aims to use this Knowledge Management approach to partner with Health Services and support better collaboration, learning capability and enhance the way innovation and improvement initiatives are shared across the health system. This approach aims to:

• assist in better achieving organisational and system wide objectives
• assist in improving patient and performance outcomes
• develop capability of staff
• improve efficiency through reduced duplication, saving time and resources

This Knowledge Management Approach provides a summary of the key issues raised by staff and a summary of solutions identified at the solution workshop. The recommendations provide a platform for sharing knowledge with partners across the system to improve health outcomes.

For further information please contact Anna Nicholes, ACI Knowledge Manager on Anna.Nicholes@aci.health.nsw.gov.au or 02 9464 4713.