Family-centred care is an approach to healthcare that provides an expanded and enhanced view of how care should be provided to individual clients in the context of the strengths and needs of their families.23 Family-centred care is viewed as critically important in providing healthcare to children, especially those with serious medical conditions.
In the family-centred care of children, the client and his or her family members are fully involved with healthcare providers to make informed decisions about the healthcare and support services the child and family receive. In addition, in a family-centred approach to healthcare, all aspects of the structure and process of care are oriented towards supporting and involving the family in the care experience with the goal of improving quality and other important outcomes, including psychosocial outcomes, clinical outcomes, resource distribution, and patient and family satisfaction.23