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Primary Healthcare Institute

About the Primary Healthcare Institute

The Primary Healthcare Institute works with clinicians, consumers and managers and brings a primary care lens to the work of ACI. We strengthen relationships across the continuum of care to advance person-centred, integrated and sustainable healthcare for NSW.

Our vision is for a connected health system with a person centred approach.


The Primary Healthcare Institute was established as part of an organisational restructure in 2018, replacing the primary and chronic care team. It is part of the Integrated Care and Aboriginal Health stream within the Care Across the Lifecycle and Society directorate in ACI.


In the Primary Healthcare Institute we:

  • Bring a primary healthcare lens to strategies and service delivery in NSW.
  • Identify key and emerging issues in primary health and integrated care.
  • Recommend innovative solutions that focus on integration, sustainability and population need, are evidence-based, and have a person centred care perspective.
  • Are connectors, relationship builders and informers.
  • Collaborate on shared goals across ACI and with acute, community and primary care organisations.
  • Use available research and identify priority areas for further research and evaluation to inform future innovation in primary health and integrated care.
  • Capture and promote innovations in the primary health and integrated care environments through partnerships with stakeholders and other approaches.
  • Support ongoing knowledge sharing across NSW Health and wider stakeholders though the promotion of evidence-based practice and models, including lessons learned, to build and sustain capability in the healthcare system.

Primary Healthcare Institute Executive Committee

The Executive Committee has been established to support the Primary Healthcare Institute to achieve its strategic goals and objectives, and consider a whole of system perspective by specifically and purposefully bringing a primary health care focus.

The Committee will meet quarterly and membership comprises people with strong interest and expertise in primary and integrated care in NSW.

General Practice Advisory Group

The General Practice Advisory Group (GPAG) is a high-level reference group that provides expert general practice advice to the ACI and ACI clinical networks on strategy and policy in primary care.

The General Practice Advisory Group has two main advisory functions :

  • Provide high-level strategic advice in relation to the ACI’s work and opportunities to support integration of health care
  • Provide clinical and ground-level advice in relation to day-to-day practice, such as models of care, referral and discharge processes and accessibility issues.

The group also influences and supports the work of the Primary Healthcare Institute.

Primary Healthcare Institute


Beverley Gow-Wilson
A/Manager, Primary Health and Integrated Care