NSW Trauma App Terms and Conditions

Terms and Conditions

By using this application, as updated from time to time by The Agency for Clinical Innovation (“ACI”), including any of the content or information it contains, you agree to the following terms and conditions.

The ITIM NSW Trauma app (“NSW Trauma”) has been developed for medical, nursing and allied health clinicians of NSW Health and NSW Ambulance that work across the trauma continuum within New South Wales, to provide information on the delivery of care to traumatically injured patients presenting to a NSW Health facility. The use of NSW ITIM NSW Trauma app is not a substitute for appropriate medical advice.

General Disclaimer Information

The ITIM NSW Trauma app (“NSW Trauma”) contains information, data, documents, pages and images (“the Information") prepared by The Agency for Clinical Innovation (“ACI”) for and on behalf of the Crown in right of the State of New South Wales.

Whilst the Information contained in this app has been presented with all due care, ACI does not warrant or represent that neither the ITIM NSW Trauma app, nor the Information, is free from errors or omission. The Information contained does not indicate an exclusive course of action, or serve as a standard of medical care. Variations, taking individual circumstances into account, may be appropriate and clinicians must use their own judgment when making use of the ITIM NSW Trauma app and the material available via NSW Trauma.  It is recommended that the accuracy of the Information derived from the NSW Trauma, especially drug doses, is verified independently.

The Information is made available on the understanding that the State of New South Wales, and ACI, and its employees and agents shall have no liability (including liability by reason of negligence) to the users for any loss, damage, cost or expense incurred or arising by reason of any person using or relying on the information and whether caused by reason of any error, negligent act, omission or misrepresentation in the Information or otherwise.

Accuracy of information

All advice and Information in this app is given in good faith and is based on sources considered to be reliable and accurate. Whilst the Information is considered to be true and correct at the date of publication, changes after the time of publication may impact on the accuracy of the Information. The Information may change without notice and the State of New South Wales is in no way liable for the accuracy of any information printed and stored or in any way interpreted and relied on by a user.

Links to third-party sites

The Information contained in this App includes information derived from various third parties which is neither endorsed nor supported by the ACI and does not necessarily reflect any policies, procedures, standard or guidelines of the ACI.

The ACI takes no responsibility for the accuracy, currency, reliability and correctness of any information provided by third parties or for the accuracy, currency, reliability and correctness of links or references to information sources (including Internet Sites) outside of the ACI.

Links to other Internet Sites are not under the control of the ACI and are provided for information only. Due to the changing nature of the Internet content, it is the responsibility of the users to make their own investigations, decisions, enquiries about the information retrieved from other Internet Sites. Providing these links does not imply any endorsement, non-endorsement, support or commercial gain by the ACI.

Privacy Information

Collection of your personal information

By registering and using the ITIM NSW Trauma app (“NSW Trauma”), the user consents to The Agency for Clinical Innovation (“ACI”) collecting and storing personal information relating to registration and use of NSW Trauma for use within the NSW public health system.  The personal information collected through the user registration will include your name, email, profession, qualification, area of care, NSW public health organisation and health facility.

Use of your personal information

Your personal information will be held securely by NSW Health and will be used to improve user experience within NSW Trauma, to inform analytic reports to help us understand NSW Trauma traffic and usage and deliver improved content in the app. This information will not be disclosed to any parties external to NSW Health unless required by law. It will also be used to communicate with you about changes to the NSW ITIM NSW Trauma app.

Your personal information will be added to an opt-out mailing list for NSW Health newsletters and NSW Health upcoming events. To opt-out [insert opt-out process].

Privacy practices of linked websites

NSW Trauma contains links to other third party sites. ACI is not responsible for the privacy practices of any third parties nor are they responsible for the material contained in a website that is linked to this site.

Changes to this Privacy Policy

The ACI reserves the right to make amendments to this Privacy Policy at any time.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.


The ACI applies a range of security controls to protect from unauthorised access. However, users should be aware that as the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

ACI accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this web site or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.


This application (known as “NSW Trauma”) and information contained in the application (“the application”) is subject to the operation of the Copyright Act 1968, vested in the Crown in the right of the State of New South Wales. The application is protected by Crown copyright.

It may be reproduced in whole or part for study or training purposes subject to the inclusion of an acknowledgment of the source. It may not be reproduced for commercial usage or sale. Reproduction for purposes other than for study or training purposes subject to the inclusion of an acknowledgment of the source requires written permission from The Agency for Clinical Innovation by and on behalf of the State of New South Wales.

© The Agency for Clinical Innovation by and on behalf of the State of New South Wales.

Contacting us

ACI welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: (02) 9464 4666

Post:  Attn: Privacy Policy,
The Agency for Clinical Innovation,
Locked Bag 2030
St Leonards NSW 1590

E-mail: ACI-Info.ITIM@health.nsw.gov.au


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