NSW Emergency Department Operational Efficiency Workshop
On the 29th March 2012, the NSW Ministry of Health and the Emergency Care Institute NSW held a workshop for ED clinicians and managers on Emergency Department (ED) Operational Efficiency. The keynote speaker was Dr Dan Smith, an ED Physician from Dallas, Texas, USA, who has previously presented in Australia at the 2011 Improving the Healthcare Experience ED Masterclass.
Dr Smith is part of the Studer Group, based in the US, who work with organizations in achieving, sustaining, and accelerating exceptional clinical, operational, and financial outcomes. More information can be found on their website.
The workshop foccussed on:
- Operational flow and the efficient ED
- Communication efficiency
- Collaboration and culture
- Using objective measurement to drive process change
For a copy of the program please click here.
Using Objective Measurements to Drive Process Change - interactive workshop sessionDr Dan Smith ED Physician, Texas
All attendees were encouraged to complete an evaluation form provided to attendees on the day. Click here to view the evaluation report from the day based on the submitted evaluation forms.
For further information regarding the workshop, please contact