Measurement and Collection
The ACI has ensured that the measures being used in the PRMs Program are easy to complete and capture a range of patient outcomes and experiences.
The ease of completing patient reported measures
A commonly expressed concern from healthcare workers is that some of their patients might not be willing or able to complete the measures on a tablet device. Our experience has shown that most measures take only 2-3 minutes to complete and people find using a tablet device to be acceptable and easy.
The use of a tablet device allows for:
- Adjustable font size
- ‘Read-out-loud’ mode (converting text to speech)
- Measures to be provided in a number of different languages.
Assisting people to complete patient reported measures
A healthcare worker, carer or family member can also assist the person to complete the measures (for example, a person with vision impaired may have their carer to read out the questions and have them record their answers).
If someone helps a person complete the PRMs, it is important for the PRMs to be answered from the perspective of the patient and not the person filling out the measure.
Patient Reported Measures
Contact
Melissa Tinsley
PRMs Program Manager
Phone: 02 9464 4649 or +61 475 960 036
Email: ACI-PRM@health.nsw.gov.au