Areas of expertise

• Project management
• Change management
• Negotiation and stakeholder collaboration
• Training

Services to assist staff

• Accelerated Implementation Methodology
• Redesign Graduate Certificate Program
• Innovation and Quality award submissions
• Support with implementation of Redesign projects
• Support with Project initiation and start up including submission of Project briefs and plans
• Assistance with workshops including brainstorming and process mapping

Initiatives Jamie Gills participates in

• 2010, Companion Observer and Volunteer Feeding Program.
• 2012, Individual Patient Special Project.
• 2013, Confused Hospitalised Older Persons (CHOPs) Project.
• Support for multiple redesign projects including:
  • "Pain in the Gut" aims to reduce the length of stay for Australian Refined Diagnostic Reference Group (ARDG) G70-Other Digestive System Disorders at Gosford Hospital. Contact: Jennifer.Mallyon@health.nsw.gov.au
  • "The Beat It! every patient, every time" (Beat the Mental Health NEAT) project utilised clinical redesign methodology to identify barriers to the timely and efficient assessment, treatment, admission or discharge of mental health consumers presenting to Wyong Hospital Emergency Department. Contact: Ben.Roberts@health.nsw.gov.au and Anne.Elsom@health.nsw.gov.au
  • "Go with the Flow" is aiming to decrease the number of non-acute consumers in the acute care team from 27% to 10% by June 2016. Contact: Oliver.Higgins@health.nsw.gov.au
  • "Step Up to the Mark" aims to improve the patients' journey through the orthopaedic clinics in Gosford and Wyong Hospitals. Contacts: Steven.Nolan@health.nsw.gov.au, Elizabeth.Selby@health.nsw.gov.au and Lisa.Absalom@health.nsw.gov.au
  • "ACCESS" A Central Coast Endoscopy Service Solution aims to support equitable access to public colonoscopy services, by analysing and streamlining the process from GP referral to the colonoscopy procedure being completed. Contacts: Alison.Read@health.nsw.gov.au and Debbie.McGillicuddy@health.nsw.gov.au
  • "Fed Up" Improving Nutrition in Ortho-trauma Patients aims to improve the patient journey and experience by reducing prolonged and unnecessary pre anaesthetic fasting whilst awaiting Emergency and Orthopaedic Trauma Surgery. Contacts: Ian.James@health.nsw.gov.au and Lisa.Moran@health.nsw.gov.au
  • "GP Shared Care Program" To improve pregnant women’s access to continuity in their antenatal care, and the antenatal care of their choice by increasing the rates of GP Ante-natal shared care. The care is collaborative and provided at the right place at the right time and aiming for the best use of health resources. Contacts: Claire.Neilson@health.nsw.gov.au and Leanne.Roberts@health.nsw.gov.au

Contact Jamie
Jamie.Gills@health.nsw.gov.au